We started our process looking for our next car by looking around all over the internet for the perfect Mercedes. As fate had it, our perfect match for an E400 was located at Mercedes-Benz of Hoffman Estates. At the time, my wife and I only were in the beginning stages for figuring out what our next car was going to be. It was a Saturday we planned to test drive cars and then review what we liked/didn't like and buy at a later date, Once we met with our assigned sales member, Greg Bolte, we knew we were in good hands. Greg gave us the overview and tour of the E400 we were considering and answered all of our questions with the utmost care and professionalism. After the test drive, Greg was genuinely interested in our thoughts and what we were looking for. Even though we were in a spot to buy as inventory moves quickly, Greg and Tom were never pushy or aggressive with their sales technique. A technique that both my wife and I appreciated. We took time to think over the prospect of buying the E400. It just made sense and these were the people we wanted to give our business to. The buying process and financing team that we worked with, including Jose Gomez, were a breeze to work with for this purchase. The team kindly stayed late past closing to ensure we could drive away that evening in our new car. HIGHLY RECOMMENDED!
Steve is my rep and he did an excellent job at getting my fuel door replaced plus had my vehicle hand washed because of road grim I had. He was on it and got everything done on the spot while I waited. That was wonderful saving me time and an extra trip! He is all about service and fixing problems!
Nick and Felix went above and beyond at the service deparment at Napleton Acura in Elmhurst. My wife had a blowout on the front tire, they replaced it with a brand new tire, washed and vacuumed the car and had me on my way within 30 mins on a Saturday afternoon.
My experience with Autohaus was beyond my expectations. Speciallt my sales associate, Mr. Michael Perez, was very friendly and very helpful in many ways. Mr. Perez tring to explain every little thing every possible way so I don't have any problems later on.
Amazing service! We drove from Northeast Wisconsin to purchase our X5 here...and we???re so glad we did! Rolly Davidson made the experience easy as possible and quickly welcomed us to the Knauz family. Thanks for the five star service. I plan to come back for future purchases and would recommend this dealership to any of our friends and family!
I never purchased a car on my own before I was afraid due to my lack of knowledge about cars and financing. Ahmad Bachan helped me with everything I asked for. He handled everything in a timely and professional manner. I highly recommend him.
I had sent an email about a lease special. Nikki (unsure of spelling) call me right away. I was scheduled to see Mark Sat afternoon. I walked in, he listed to my needs, Priced out what the cars we spoke about. My husband had him price out a few other options, however, Mark showed us the great deal he was able to offer on the car i wanted. Did not try to up sell me. I walked out with exctally what I wanted at the price I wanted!!!
Loeber has been my dealership for over 16 years and they have been outstanding since Day 1. Every Salesperson and service manager I???ve dealt with has made me so happy. I just leased a C300 and Sid R has made my experience with car buying one of the best ever!! I highly recommend going to him. Thank you Loeber!
Twice in the last five years I flew from Boston, Ma to Loeber to purchase pre-owned Mercedes. Both were in superb condition as described and shown on their website. Their customer is so positive and seamless it, can't see how you can beat it. Worked with John Mathis on both occasions and made a friend. Recommended without hesitation!
We would highly recommended John to anyone without hesitation. He has a very professional, no-pressure approach with customers which is very rare in this business. He???s knowledgeable, dependable and friendly. He made our car-buying experience truly a pleasurable one.
Had my old car traded in and got gle 350. we were busy with tide schedules but it???s done by 1 visit couple phone calls. By the time we picking up the new car they set up everything ready.
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