Curtis Cheney was fantastic. I have purchased numerous cars in different States and Curtis ranks one of the top sales consultants I have dealt with. I would definitely suggest asking for Curtis to be your salesperson.
I Love my car!
by LevelOne from Arnold, MD
November 28, 2018
This is the best car I’ve owned. I grew up on Mercedes’s Benz but this is the first I’ve bought. Drives beautifully, quiet and smooth. Not one complaint.
I had a great experience at Mercedes-Benz of North Olmsted. Everyone I worked with was very friendly and helpful. Shawn did everything possible to make sure I was happy and comfortable with the deal. He was very patient and I didn't feel pressured at any point. I would definitely recommend Mercedes-Benz of North Olmsted and Shawn Blum.
Very beautiful luxury car
by Kfer from Daly City
November 26, 2018
I love all of the features this car has. Very reliable to drive and very comfortable and smooth while driving it along with the safety that the car offers.
This is the 2nd Mercedes I???ve purchased from this dealership and Shawn. Shawn went out of his way to make sure I was happy with my purchase and worked with me until I was. I will come back to him for my 3rd Mercedes. Everyone at this dealership was helpful and courteous as well.
by PrincessV from Durham NC
August 28, 2018
My car has a beautiful interior & exterior with great technology!! It provides plenty of cargo space & very comfortable with easy smooth driving. Love it????
My husband and I truly enjoyed our sales experience at Mercedes-Benz of North Olmsted, especially working with Barry Sisler. Barry was incredibly professional and knowledgable about the various options available and helped us pick out the exact car we were looking for. We so enjoy our C43 Cabriolet - thank you Barry and rest of the team at Mercedes-Benz of North Olmsted.
Very good car
by micarro from houston, texas
August 28, 2018
Great, has everything I was looking for, comfort, reliability, look, and very good safe rate. Good size, not small and not a big vehicle, has a very nice ride.
This is my second Mercedes that I have leased from the North Olmsted location. This time I dealt with Barry Sisler who went above and beyond to make my leasing experience easy. Barry would send me videos of the vehicles I was looking at and gave me his personal opinion on which would suit my needs the best. Living 4 hours away from MB of North Olmsted and having another MB Dealership 20 minutes away has been the reason I keep coming back. There was a slight issue that Barry dealt with where he went above and beyond by personally help paying for something which was discussed during the leasing process. Without a doubt, Barry is an important asset to the North Olmsted group. I would recommend purchasing or leasing from him! Nathan
From the time of my email to Mercedes-Benz of North Olmsted to inquire on what I was looking for to the time I drove off the lot. It was an enjoyable low pressure experience. Barry under stood what my needs were and had narrowed choices down based on those needs. When I arrived at Mercedes-Benz of North Olmsted the option were each ready for a test drive. We were able to complete the process of negating a deal to delivery in a couple hour. I would highly recommend Barry and Mercedes-Benz of North Olmsted for any future vehicle purchase.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by Go Tigers from Baton Rouge, LA
June 25, 2018
WOW! What a great automobile! This is our first Mercedes, and we are blown away with the comfort, style, and driving experience. Now that we are spoiled, this Mercedes won't be our last.
There are 2 parts to my review ... first the Certified Pre-Owned (CPO) process. They missed quite a few things that I think should have been caught so I was disappointed with the preparation of the car. I paid extra to get the CPO accreditation as compared to buying it from a wholesaler or an individual. But I expected better than what I got.
That said, the Customer Service was OUTSTANDING. From salesman (Ali) to Finance Person (Sarina) to Trainer (Skylar), I couldn't have asked for better, more involved and caring people. Especially Skylar who has actually followed up with me by email to make sure I am comfortable with the technology in this car. She is a real gem.
by BBP Burg from Harrisonburg, VA
December 24, 2018
A true joy to drive. Comfortable and quiet. This is my go to vehicle for traveling. Not as much leg room in the back seats as my F150 Quad but much quieter.
My new rep, Ali, has been most helpful in my ongoing purchase of a 2019 Mercedes S 63 AMG Coupe. Although they did not have one to take a test drive, he kindly found one at another dealership. I hope to make my purchase with him and the Bedford Mercedes Dealership once the pricelist for 2019 becomes available.
Well, first of all we own a 2019 GLC300W4.
by Richard from Plains
December 9, 2018
Everything is as promised smooth acceleration, smooth ride and quite comfortable. Takes a little getting use to all the gauges and dials but I'm 70 years old and little by little it's starting to come to me. I will say backing up is a new experience, my last car had sensors that warned me when I was getting too close to an object behind me , hopefully in time I'll get use to this too.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
It was perfect.
by Sunny from Los Angeles California
July 1, 2018
Very pleased with vehicle. Reliable and elegant everywhere we went in it got complimented! The process was easy and relaxing. No hassle and stress free. Very Happy with the vehicle! I would recommend family & friends una heartbeat. THANKYOU
Dave Klausner and Skylar were simply the best! Dave made the buying process a breeze! He’s awesome! Skylar is a gem! She helped us with all the bells and whistles of our new vehicle. Skylar and Dave are true assets to Mercedes Benz of Bedford!
June 21, 2018
It’s been nearly a year since I purchased this car, the driving is great. I like the acceleration which is great for a heavy suv. I’ve never had an issue or any complaints for this car.
Bought my 4th Mercedes from David Klausner at this dealership. David is a true professional and I was extremely happy with the sales experience. When I went to pick the car up,Ms Skylar Starks explained every detail of the SL 400 and made sure I was very comfortable before I drove away with how the car worked. Would recommend David Klausner and Skylar Starks highly.
The whole process of purchasing a vehicle, from our salesman, Dave, to Sarina in financing, to the vehicle Concierge, Skylar, was a very positive experience. Everyone we encountered was pleasant and very helpful. All our questions and concerns were addressed, and we left the dealer commenting on what a stress-free experience we had.
This place is amazing! From the moment we walked in, we were treated with stellar customer service. Our salesman Dave and Finance manager Orlando, stayed hours after close to finish us up, they could’ve sent us home as there was a Cavs game on and EVERYBODY wanted to watch it. They even gave us a top notch loaner until our car was ready. Skyler has been a great help too! She makes herself available to answer any questions we have. I will surely be a repeat customer. I really appreciate them working with us. I am very happy with my purchase and I would recommend them to anyone looking to purchase a quality, luxury vehicle.
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