Great customer service, made an appointment was there on time was seen on time, test drove one vehicle sales person explained everything prior to his leaving the facility is just great customer experience.
by BBP Burg from Harrisonburg, VA
December 24, 2018
A true joy to drive. Comfortable and quiet. This is my go to vehicle for traveling. Not as much leg room in the back seats as my F150 Quad but much quieter.
we were greeted by the nicest person on earth, they appraised our car while doing the walk around their dealership. My boyfriend ended up leasing a sweet Benz. Ask for Teddy and kevin when get there, super easy buying way.
Well, first of all we own a 2019 GLC300W4.
by Richard from Plains
December 9, 2018
Everything is as promised smooth acceleration, smooth ride and quite comfortable. Takes a little getting use to all the gauges and dials but I'm 70 years old and little by little it's starting to come to me. I will say backing up is a new experience, my last car had sensors that warned me when I was getting too close to an object behind me , hopefully in time I'll get use to this too.
I have now Idea why this dealer ship is so underrated , this dealership , went way and beyond our expectations , the price and service was right , I was in and out in 45 min buying a new car , I worked with ALi from sales and his manager Sami thank you both .
I just wanted to see how good it drove ,I was good
by B. Dowdell from Hampton,Ga
January 14, 2019
It would be a car that i could see me having ,if i was still looking .I,m happy with my purchase .The condition of the car was perfect and well taken car of and the permafinish made the difference
We purchased a CPO C250 from a nice sales lady named Veronica Cheung the other day. She is fair, patience and professional, She made a stressful process a pleasant one. Although the detailing job of the C250 was not perfect, there are quite a few slight "noticeable defects"....worn-out volume switch on the steering wheel, dried excessive wax on cravasses of the body, some chipped paints, dusts on some internal area...etc. With the assurance of the Purchasing Manager and Veronica, I am sure all these minor things will be taken care of when I bring my car in when the promised part arrives. Kudo to The Mercedes Benz of San Francisco managment team, you folks really understand what Great Customer Service is ! PS. The ladies at the reception desk are very pleasant and helpful too, excellent first impression!
Very beautiful luxury car
by Kfer from Daly City
November 26, 2018
I love all of the features this car has. Very reliable to drive and very comfortable and smooth while driving it along with the safety that the car offers.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
It was perfect.
by Sunny from Los Angeles California
July 1, 2018
Very pleased with vehicle. Reliable and elegant everywhere we went in it got complimented! The process was easy and relaxing. No hassle and stress free. Very Happy with the vehicle! I would recommend family & friends una heartbeat. THANKYOU
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
by Go Tigers from Baton Rouge, LA
June 25, 2018
WOW! What a great automobile! This is our first Mercedes, and we are blown away with the comfort, style, and driving experience. Now that we are spoiled, this Mercedes won't be our last.
This is a fancy dealership being a Mercedes-Benz. However, their communication is really missed up. A car showed as available on their website. So, I inquired about it. Then, they called me again and said it was sold. A few days later they called me and said: guess what, we got a very similar car if I'm still interested. I go to the dealership and it is the EXACT SAME car. I meet a very nice salesman who helps me with a test drive. The next day, I get the customary followup call from the salesman. Later, the "internet sales" contact me if I had an questions and I asked about the best price for the car; and they said: "which car?". Hello!!! It is the car you are contacting me about! Their "internet sales" department needs to work on their communication. It is pretty missed up. Don't even bother with their internet sales. The on-ground salesmen are great.
My First MB
by David from Addison, IL
August 28, 2018
Very comfortable drive. Excellent look and maneuverability. Very responsive to drive. Comfortable interior with plenty of amenities. Im very happy with the gle350 4matic. Highly Recommended.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Great Luxury SUV
by CoryGW from Lexington, SC
February 21, 2018
I will say the GLE is a little dated inside and out, and the GLE 350 4mattic could use a little more power, but if your looking for a great ride this is the SUV for you. Currently have 11,000 miles on it and have had zero issues and just had the first service completed.
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
Love the car. Smooth & luxurious drive
by RacSri from Plano, TX
January 7, 2018
I love this car. The size is perfect. Most cars of this level are gettign smaller & more compact in size, but this car is fantastic. The drive is v smooth. The look & feel inside is v good as well.
I will definitely do business again with MB of Walnut Creek. I was in a market to purchase a new vehicle and looked their inventory online. I was contacted by their internet specialist who made my selection a breeze! I emailed her my preference and price range and she found the car that fits all category. Financing was easy - I emailed my guidelines and was pre-approved and scheduled a test drive same day! My sales rep and everyone at the sale floor was nice and courteous. I came out of there with the car I wanted, with the payment terms (including extended warranties, etc) within my budget and the car was impecable! You cant beat MB quality of product and service. This is 3rd MB and I am definitely have brand loyalty and any future purchase will be at MB of Walnut Creek. Thank you!
by PrincessV from Durham NC
August 28, 2018
My car has a beautiful interior & exterior with great technology!! It provides plenty of cargo space & very comfortable with easy smooth driving. Love it????
We recently had the pleasure of working with Trey Onkst at Mercedes Benz. Although Trey had only recently transferred to this dealership, his facility with the product, his approach, his patience with us as we made our buying decision was just top notch. He even came and picked up our vehicle at our house to take care of a small scratch that occurred on delivery and brought the vehicle back to us. Very respectful, followed through on everything and was fun to hang around! Thanks, Trey!
Very good car
by micarro from houston, texas
August 28, 2018
Great, has everything I was looking for, comfort, reliability, look, and very good safe rate. Good size, not small and not a big vehicle, has a very nice ride.
Had a very great experience with Kevin Rasul. This dealership had exactly the type of mercedes I was looking for therefore made me a very happy buyer. The car was drove down to me in perfect condition. Kevin was friendly & very knowledgeable when answering all my question. I will come back here again in the future because of the honesty and patience of the sales consultant. I definitely recommend Kevin and this dealership for your next purchase.
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