Found a few cars I was interested in online. Called and was told how online works, but I was visiting Houston area the following week, so I decided I wanted to just go to the dealership. I was very impressed how easy this process was. After test driving four cars decided on the Maxima (my third Maxima). Was told it was not ready to roll and it would take a few days for it to be ready. I told the salesman that we were leaving Houston in three days and I needed to take the car with me. Thank you Sergio for making sure my car would be ready and texting me with updates, as I asked about the deadline promised.
Just sold my Car to them today. Entire process took around 25 minutes. Drove in with my 9 year old car. They inspected my car for about 10 minutes and gave me an estimate on the spot. Their offer was higher than what the car dealership had offered me. I expected the offer. I had my title with me. So, we completed the transaction there...it took around 10-25 minutes more. They gave me a cashier's check, that i enacted with my bank that day. Very simple and efficient !
Rees was my greeter and was an excellent source of information and sales expediter. Rees explained the CarMax process and then Listened to the car features I required. He did searches of car max inventory, searches of manufacturers’ sites for additional info, and requested transfer of a vehicle from another location. There was no pressure to buy (CarMax has a five day return policy). Paperwork was efficient, and I even got help getting both the car I bought and the car I arrived in home. It was my first solo car buying experience so I especially appreciated that I got a car that suited me at a fair price and no hassle
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
What an extraordinary experience! Abraham was professional, knowledgeable, and helpful in every way. I am not one to take risks and was hesitant to buy a car without seeing it. But it was not possible for me to go to Houston. I was reassured by many detailed emails and phone calls. Abraham answered my questions fully. I needed time to become comfortable with a long distance car deal, and he was supportive and patient. I researched ABZ Motors in every possible venue. They are as good as they say and offer the highest quality vehicles at the best prices in the nation.
When we discovered that a component of the car (the hybrid plug in charger) was missing, Abraham immediately ordered the part.
Abraham arranged for affordable transport and delivery of my car to my front door: a trip of 1500 miles. My C350e Mercedes Benz arrived in 36 hours, 2 days earlier than expected. It is in perfect condition. This car is beautiful, it might as well be brand new and it runs like a dream. With only 3500 miles on this MB, I have a “new “ car at 40%off. Thank you ABZ motors! Thank you Abraham!
Sloan was great from start to finish!! Made everything clear and simple! He made my car buying experience as pleasant as possible. I will definitely be recommending Sloan Hood to all my family and friends. This is the experience everyone should have purchasing a car I’m truly blown away!! They are definitely doing things the right way here!! Sloan Hood is the man!!
I went here to buy a car after work. Not only I found the car that i like. It was in great condition at the best price I found. The dealership made sure that my car was perfect cause I have an for the smallest detail. But none of this wouldn’t be possible if it wasn’t for my salesman Pierre Russell. He went to extremes to make my experience the best. I would by the next 10 cars from him and I will recommen to anybody
We were shopping for a new vehicle and our sales guy "Shawn Mays" was a great person to work with. He was very knowledgeable and professional. The overall experience was very enjoyable even though we didn't end up buying a car. I know I will be going back there again when I want a Mercedes.
I recently purchased a 2017 C 300 MB at your dealership and instead of being an stressful experience,i can say it was fun,the whole process was easy and quick even though it was a saturday,customer service and attention were outstanding, thank you for your awesome professionalism.
Outstanding service. Martin Hristov, Sales Rep was outstanding. Very helpful, and very knowledgeable. I tried a few cars before selecting the GLE 400 and I was very satisfied with the service. The Sales Manager was also very helpful and helped make the process go smoothly. This was not my first time buying a vehicle at Mercedes Greenway, and I hope to continue to buy there again in the future.
Called Mbrace from the car, luckily the battery died in my garage. After 71k miles and 4 1/2 years it was expected. Mbrace sent out Ben within 5 minutes from M-B Greenway with a new battery, and we were ready to roll within 30 minutes. Cannot get any better than that. We than the Lord it did not happen 24 hours later for we would have been on the road and on TG day.
I am a repeat customer at Greenway Mercedes. I have been very happy with the service there so far. I traded in my 2015 Mercedes for a 2019 last week . Navid, Teddy and Kevin were all extremely helpful. Teddy set up all the electronics on the car and I didn’t have to do a thing. Navid has been checking in with me now and then to see if everything is okay. All much appreciated.
I worked with Mazi , he was great in all aspects of the selling process and made me feel very good about my purchase and was also extremely helpful in helping me find the write car! His follow up with me after my purchase has also been very professional and friendly.
We were shopping for an E Class Mercedes and I found an E400 Coupe at Star Motor Cars and contacted Mr. Antonio Hinajosa. The entire process from start to finish was a great experience. The Mercedes is outstanding. This was the first time I have ever purchased a vehicle sight unseen and without a test drive. The transaction as well as the delivery of the vehicle. I would definitely recommend Antonio and Star Motor Cars for your next auto purchase.
Thank you Rey and Rodney for the excellent care I receive every time I bring my car in for service.
It's the reason I 've bought six Volvos over the past 26 years. I appreciate you keeping me safe on the road.
Antonio Hinajosa was a patient professional and sold me a pristine Mercedes. Such an easy process and the quality and condition of the car was miles beyond the other 4 vehicles I drove around town. Star repaired or replaced several items at my request with no hassle. Highly recommend Antonio.
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