Used Mercedes-Benz GLE 350 SUVs for sale near Hillcrest Heights, MD

Elaina our salesperson was wonderful. Responded quickly to all of our phone calls with questions. Organized and completed all the documents so when we drove from MA to MD most of the paperwork was done . The car was exactly as described and ready for us to take home after we signed the documents. Dorit in the finance department was also pleasant to work with. Overall, a great experience with pleasant helpful people guiding us along the way. We love the car and recommend Mercedes Benz of Silver Spring MD. Happy customers!

The ride is amazing! Handles like a dream! Loving the “Hey Mercedes” feature built into the car! No fussing with screens or buttons while in traffic or driving. Just say “Hey Mercedes” and the car will do many things with a voice command. It will even tell you a joke if you ask!

Khalid is good, but Tyson Mercedes is greedy. Khalid wore a sharp tailored suit which is unheard of in the dealerships where I am from. He was very professional, pointing out flaws in the paint he offered to fix before I could point out the ones I saw. He respected my time which was less than ideal for making a purchase today. We made a handshake on a good deal, but it's been over 6 hours and I still haven't seen my "deal" in writing with an out the door quote. As far as Tyson Mercedes, the vehicle which was just "front end aligned" last week had one tire about 5-6 pounds low, and this was not noticed with the yellow light on the dash when it was pulled around for me earlier in the day. The test drive was not safe to conduct other than around the corner and back at slow speed, so I have no idea how it really handles. The biggest issue I have is the dealership assessing a "non-negotiable" sky-high processing fee which is nearly $1000, probably among the highest in Virginia. It doesn't cost $1000 for the 15 minutes of work it takes to process the sale and send the documents to DMV, etc. If they want this kind of fee, they should be selling vehicles $1000 below market value, and not even bothering marking them up $3000 over market value! Be prepared to negotiate $3000-4000 down just to get to the market price on a used vehicle! After you get to market price, make them take off some of the $1000 processing fee from the sale price or walk off the lot and go buy the same thing from another dealer who only charges $500 or less in processing fees. If it's taxable, it's negotiable! Do your research and use online tools to know the market value before you visit any dealership!

I really love it. I'm very impress how quiet, comfortable and responsive this car is. Great interior and exterior design. Top of the line sound system.

I had an awesome experience dealing with Mercedes Benz of Tysons Corner. This was the best car purchase experience I have had. The sales person Trivian Anand is such a great customer advocate. The manager, Pascuale, bent over backwards to accomodate me. The finance manager (Sue Kim) was very transparent. Overall it was pure joy to deal with these guys contrary to most other car buying experiences

Mercedes really thought of everything! Classy, smart, powerful, and timeless. Crown Mercedes of Dublin provided the best purchasing experience I’ve ever had. Professional and knowledgeable staff who love what they do!

Excellent service from the first contact, they are the best, I will definitely buy from them again, It is simply a great purchasing experience 100% Satisfied.

Had two issues; Evaporator Core had to be replaced ($4k) and the drivers seat (Mtex) ripped two times and appears to be ready to rip again. The evaporator core failed when the car was 4 years old. It is a common problem. Recommend anyone with this vehicle purchase an extended warranty. Also, the front brakes only last for 25K miles. They are very soft and very expensive (dealer cost to replace $1,200, DIY is $250).

I received a great customer services from these 2 men. They are really friendly and understandable. I really recommend Ryan Plumb for future people that going to buy cars in this place.

It is a wonderful car. The interior is exceptional and the technology is state of the art. The drive is the best I have experienced in any car I have driven. Had the car for a short time and zero issues or problems. Overall a super luxury SUV. For the extra money and given the cost of new cars, the MB GLE 350 is worth the extra expense.

To the point knew what they were talking about very helpful

Buy this car brand new and you will never have any problems with this car. Buy it from an original owner with all services done, on time, at the dealership only, which means the records are at the dealership and you will never have any problems. If the above has an extended warranty through Mercedes Benz dealership then you won't have any problems. This warranty usually cost the original owner $3,500 dollars.

Ted Shepherd is the kind of salesperson every car buyer hopes to find. He listens patiently and answers questions with honesty and integrity. It was a pleasure to work with Ted. He did not ask me to write this review. I was motivated by my appreciation for the experience.

We recently purchased our Mercedes Benz it is our pride and joy and had to take it in for a schedule B service. we ran into an issue but after several conversations the Manager Charles called me back and was very understanding as to getting the situation resolved. He treated me with grace and i was completely satisfied with the way he rectified the situation he even presented options in getting it resolved to my satisfaction. regardless of what the problem was the manager wanted to fix it. its just good to know that you can take your luxury car to a place like EuroMotors Germantown where they will treat it with as much care as you have invested in it. overall good service.

What criteria do you have in shopping your next used vehicle? 1. You want to buy a used car that is believed to be absolutely trouble free (Equivalent to a certified grade). 2. You are ok to buy a car at a fair market price (You are not trying to find a steal deal or to negotiate a price). 3. You hate sales pitch. Then go to Carmax. This is my best advice based on my past car buying experiences with all sorts of car dealers. You can't go wrong with Carmax if the above three are your criteria. Carmax set an extremely high standard in their car reconditioning protocols. Carmax certification is as good as manufacturer's certifications. Meanwhile, you will be discouraged if you come to Carmax in hope to find a steal deal, because all of their cars are priced RIGHT, and they never give you a room to negotiate over the price. This means that they don't play games, and they don't let you play games, either. They are fair. You have to be fair, too. A good news is, they don't try to steal your money. So don't try to steal theirs. However, I have one serious advice: Get pre-approved by a local credit union before coming to Carmax. While Carmax too does offer financing, their repayment rule has a catch. Say your monthly payment was set to $100. If you put $500 at once, you expect that the extra $400 would automatically go to principal payment, right? Not with Carmax financing. Instead, the first $300 goes to the three upcoming monthly payments, and only the remaining $200 will go to principal payment. If you intend to pay off your auto loan quick, this repayment rule that they set up is a deal breaker. A good thing is, they will gladly let you use your credit union financing; they won't pressure you into choosing their financing service. Good luck, and never go back to liars that live in the rest of the world.

Best Mercedes-Benz SUV. On a road trip, you can’t go wrong with this machine. I just traded in my 2020 for a 2024. I’m to totally happy with it

Great overall experience. Ramesh made everything extremely easy.

The staff was very helpful and kind. I was in and out quickly. My sales rep and the finance dept were professional and very knowledgeable!

Went in for a repair and was very satisfied with the turnaround time to get the service done and return my car back to me.

They were very helpful and was willing to negotiate pricing to what I could afford. They were very transparent. Overall great experience! Would shop here again!

This is a great SUV. This is also better than the new GLE 350. 3.5 liter v6 for the 2018. 2.0 liter turbo 4 cylinder for the new GLE

Pam has great customer service and great communication! She kept me updated what was going on with my vehicle during the whole process! Keep up the good work Pam!! 👍🏽👍🏽

The best most comfortable car I have ever owned! Performs like a Sedan! Highly maneuverable. Comfortable cockpit. Only minor fault, it consumes fuel on the highway! Very happy/satisfied otherwise!

I have been going to American Service Center for over 20 years for my Mercedes service needs. They are always courteous, efficient, and honest. If there is ever an issue it is handled promptly.

I had a great buying experience. My salesman, Paul was wonderful and the finance department was great as well. Definitely recommend Mercedes of Arlington

Car rides very smoothly. Car is easy to drive and we love that interacts with us. Car is very comfortable and sturdy. We love the that it receives verbal commands and executed them.

Excellent dealership! The price you see on their advert page is the price you pay. That's so rare now since covid. Excellent salesman and Excellent finance department.

As always, the dealership does top quality work and I am very pleased with the job they did for my 2021 S585 sedan. I was especially impressed by the video of the proposed repairs and maintenance work - a new service that worked out very well. One aspect of this visit however could stand to be improved. It took 2.5 days to return my car to me, largely due to the unavailability of a check out driver to validate that the car was ready to go - at least that's what I was told.

Absolutely love my 2022 GL E3 50. I have the AMG exterior Effects and I love the looks. Super responsive power and hand handling. Also love the dash and the interior lighting options. Absolutely love everything about the car except for that you have to use premium fuel. But I still highly recommend it

The way car experience should be. Outstanding customer service provided by Sales Consultant named Hassan. Will definitely recommend Hassan at this dealership for friends, families and associates. Kudos!

My experience was great, I would recommend this place to a friend. My next car purchase will be from this dealership. The repairs on my vehicle were awesome.