Anders was great to work with. He was friendly, knowledgeable, and treated me with respect. Something that is hard to come by for a woman purchasing a vehicle. Matt and Alex in the service department were also great to work with. The customer service was way above and beyond my expectations. I highly recommend all three of them!!!
We take our 2014 Sprinter to Elmbook Mercedes for service. Apart from one screw-up on scheduling an appointment, they have been very good about getting us in for needed service or repairs. We've worked with Mark Ruidl as Service Advisor, who really knows his Sprinters. Work has been done on time and (as far as I can tell) done well. The only issue so far has been that they did not refill the DEF tank for our 50,000 mile service interval. Not a real problem; they acknowledged the mistake and gave us a fill at our next visit. All in all we are happy with the service at Elmbrook Mercedes, and will continue to go there. If we need another Sprinter they are the first place we'd look.
My salesperson (Chris) was very helpful and accommodating. I felt I received a fair deal on the used car I purchased from II. I'm very happy with my new vehicle so far. I would definitely recommend the folks at International.
Bought used chevy z71 from these people. Salesman was not pushy and very noligible about what he was selling. Price was cheaper than anywhere else. I got truck home and had a small problem with it they took care of it with no hesitation. Glad I went there will definitely go back.
Very friendly sales representative. All questions were answered and she was very friendly. Would definitely recommend this dealership to a friend! Test drive was long enough to get a full feel of the car before purchasing. Only lengthy part was that the car had not been serviced so we had to wait a little extra time for that.
My experience with International Audi began with a sales rep, Justin. Good guy. Well spoken, impeccably dressed, knowledgable, and extremely friendly. He test drove a used Q7. Great ride! Wish I could purchase it. Asked that we do the dealing via text/email/phone and they complied.
Later in the day, Justin put me on the phone with his superior, AJ. Now I recognize that they need to do this, but I appreciated the honesty and straight-forward nature of our conversation. I will say that we did not end up making a deal, but I feel this is the kind of dealership that I would recommend to others.
Steve P is top notch. Worked with me on finding the best options to keep my service costs as low as possible while not impacting the quality of service. Super flexible. My past experiences with Todd D have been the same. Nice job guys.
very very good. Timely,excellent work problems solved. Have been here 40 years. Steve Putterman great. Diagnosed problems and repaired rapidly. Would return again. The Best
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