Tom Wittkofski and Seraphin were of great help in getting my GL in, repaired, and back out on the street expeditiously. It is always a pleasure working with concerned professionals like Tom and Seraphin.
My First MB
by David from Addison, IL
August 28, 2018
Very comfortable drive. Excellent look and maneuverability. Very responsive to drive. Comfortable interior with plenty of amenities. Im very happy with the gle350 4matic. Highly Recommended.
Dave made this the best and most efficient car purchase ever. We were in and out. When we returned, the new car was cleaned and waiting for us. They gave us a great number on our trade in and the price per month was exactly what we told them if needed to be. Couldn???t be happier with our GLE
Love the car. Smooth & luxurious drive
by RacSri from Plano, TX
January 7, 2018
I love this car. The size is perfect. Most cars of this level are gettign smaller & more compact in size, but this car is fantastic. The drive is v smooth. The look & feel inside is v good as well.
Very pleased with vehicle. Reliable and elegant everywhere we went in it got complimented! The process was easy and relaxing. No hassle and stress free. Very Happy with the vehicle! I would recommend family & friends una heartbeat. THANKYOU
We started our process looking for our next car by looking around all over the internet for the perfect Mercedes. As fate had it, our perfect match for an E400 was located at Mercedes-Benz of Hoffman Estates. At the time, my wife and I only were in the beginning stages for figuring out what our next car was going to be. It was a Saturday we planned to test drive cars and then review what we liked/didn't like and buy at a later date, Once we met with our assigned sales member, Greg Bolte, we knew we were in good hands. Greg gave us the overview and tour of the E400 we were considering and answered all of our questions with the utmost care and professionalism. After the test drive, Greg was genuinely interested in our thoughts and what we were looking for. Even though we were in a spot to buy as inventory moves quickly, Greg and Tom were never pushy or aggressive with their sales technique. A technique that both my wife and I appreciated. We took time to think over the prospect of buying the E400. It just made sense and these were the people we wanted to give our business to. The buying process and financing team that we worked with, including Jose Gomez, were a breeze to work with for this purchase. The team kindly stayed late past closing to ensure we could drive away that evening in our new car. HIGHLY RECOMMENDED!
by Go Tigers from Baton Rouge, LA
June 25, 2018
WOW! What a great automobile! This is our first Mercedes, and we are blown away with the comfort, style, and driving experience. Now that we are spoiled, this Mercedes won't be our last.
Walked in one day after previously looking at a new car in the lot for my wife. Within 10 minutes after talking to John Vanik and Tim Duda I received and excellent lease deal on a new Rouge Sport that I could live with.They gave me a rock bottom deal, much better than I had expected. A few days later I came back to lease the vehicle. They also gave me a great price on the paint protection package.
They were very courteous and helpful. I would recommend them and the dealership.
perfect car for use . love it
by FRZ from Houston tx
April 3, 2018
we purchased this used car and it was a really good deal. it is a perfect car that you can trust it. it is safe and comfortable.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Great Luxury SUV
by CoryGW from Lexington, SC
February 21, 2018
I will say the GLE is a little dated inside and out, and the GLE 350 4mattic could use a little more power, but if your looking for a great ride this is the SUV for you. Currently have 11,000 miles on it and have had zero issues and just had the first service completed.
I had looked at several cars at several dealerships. I???m a 30???s male so other dealerships offered varrying responses from doubt and disrespect to kindness and attentiveness. Hoffman was the latter. I was welcomed immediately. I had the fortune to work with Ronnie. He was prepared (I had called ahead) with any and all information I had requested. Answered all questions in depth. Ronnie was respectful, diligent, and kept things moving without being pushy. Kelly in finance really worked hard to find the right set of options to get % and payment where I needed it to be. Kelly offered real, honest answers and had an ability to utilize all tools available at 9:00 p.m. to complete the transaction. Kelly is a true professional that I???d request next time. After finance was finished Ronnie pulled my trade in up to garage and offered a couple nice cloth bags to help me move things from one car to the other. Even after I had pulled out of the garage and parked to set up and famiarize myself with controls at 9:30 he stuck around and made sure I was all set and left behind me. Really a great guy with the right attitude. Everyone, in fact, treated me as well as Ronnie from start to finish. Left feeling good about my decision. Left feel great about the experience and the deal I got on a car! A 2016 E400 fully loaded with 3,000 miles for a steal. Got all the room and motor I really wanted in the budget I had in mind. Seriously great place to buy a car.
I just wanted to see how good it drove ,I was good
by B. Dowdell from Hampton,Ga
January 14, 2019
It would be a car that i could see me having ,if i was still looking .I,m happy with my purchase .The condition of the car was perfect and well taken car of and the permafinish made the difference
Impressed with the overall treatment. No pressure and great attitude from the entire sales staff. Piotr went out of his way to ensure my new vehicle was in mint condition and answered all questions. Highly recommended dealership.
by BBP Burg from Harrisonburg, VA
December 24, 2018
A true joy to drive. Comfortable and quiet. This is my go to vehicle for traveling. Not as much leg room in the back seats as my F150 Quad but much quieter.
Great experience. My rep Piotr was great. He was very knowledgeable and understanding . Overall great service . Will refer people to this dealer for sure without hesitation.
Well, first of all we own a 2019 GLC300W4.
by Richard from Plains
December 9, 2018
Everything is as promised smooth acceleration, smooth ride and quite comfortable. Takes a little getting use to all the gauges and dials but I'm 70 years old and little by little it's starting to come to me. I will say backing up is a new experience, my last car had sensors that warned me when I was getting too close to an object behind me , hopefully in time I'll get use to this too.
Piotr and his finance director Kelly are absolutely phenomenal, they were diligent and got things resolved extremely quickly! I have nothing but great things to say about Mercedes-Benz of Hoffman Estates and the staff they have! Will be buying from them again in the near future. Thank you guys!!
I Love my car!
by LevelOne from Arnold, MD
November 28, 2018
This is the best car I’ve owned. I grew up on Mercedes’s Benz but this is the first I’ve bought. Drives beautifully, quiet and smooth. Not one complaint.
Originally I went in to look at an Audi A4 and did not end up buying it. So when Matt our salesman found out he asked why we didn't want it, and told him we needed something bigger. He found a great vehicle after all was said. Me and the wife changed direction and purchased a Toyota Highlander instead. When we were switching our personal items we noticed there was an issue with the 3 Rd row seat and had to get looked at by the shop. Returned the following week to get it in the shop and Julio Ramirez from Service worked with me to get it repaired he and the service department were nice enough to get me a loaner for the week it was in shop, well let me tell you the loaner was brand new and luxurious . We were really impressed on the excellent and exceptional service we received by them. We got the family treatment with the Mercedes loaner and I think I will return when I decide to trade up, thank you Mercedes of Hoffman estates.
Very beautiful luxury car
by Kfer from Daly City
November 26, 2018
I love all of the features this car has. Very reliable to drive and very comfortable and smooth while driving it along with the safety that the car offers.
I was reading the previous review and I could not believe we were at the same dealership. Our experience was more than positive. My husband bought a Mercedes GL 550 which was used. Two days after the purchase there were a few issues that were appearing on the boards and my husband contacted Stephanie right away. She immediately set up an appointment to see what could be done. They took the car in service and I was given a loaners car for the time frame the car was at the dealership. The car was fully inspected again and they fixed all the issues and even checked for more. We did not pay any extra money for ANYTHING! I was offered a new 2018 Mercedes GLE as a loaners car without any warnings or anything. Also the tech adviser, Wojciech was great. So overall our experience was wonderful! And I am happy with my birthday present!
by PrincessV from Durham NC
August 28, 2018
My car has a beautiful interior & exterior with great technology!! It provides plenty of cargo space & very comfortable with easy smooth driving. Love it????
My family & I had a great overall experience at MotorWerks INFINITY in Barrington. My salesman Steve Mink was phenomenal & great w kids. He and Ali Nauraiz in finance expedited the sale quickly so my family could get in and out in a timely manor. Shop MotorWerks INFINITY and ask for Steve. Not only will you get a great deal but a great vehicle & buying experience too!!!!
June 21, 2018
It’s been nearly a year since I purchased this car, the driving is great. I like the acceleration which is great for a heavy suv. I’ve never had an issue or any complaints for this car.
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