.Professional. Accommodating. Friendly. Thorough.
November 2, 2018
I have purchased or leased many vehicles over the last 35 years. I've never had such an accomplished, effective sales advisor as Gregory. Always courteous, never impatient, deeply knowledgeable...Honest! If Gregory didn't have the answer, though rare, he would say so, then find it. Since most folks never want to admit to not knowing, this demonstrated a healthy respect for himself and his customer. If I needed to change an appointment, he always understood, and went to great lengths to assist with rescheduling. I went to the "flagship" after an unpleasant experience at another Mercedes dealership. I had a year left on a C class lease, giving Gregory no incentive to spend time helping with my problem - there was no indication from me of a future sale. But he solved the issue and I returned at lease-end and bought a '15 SUV ML 350. Clean as a whistle, low mileage, and no extended run tires, thank the lord. Gregory is a star and I'm the beneficiary. Thanks Gregory, thanks all. Renato Danese