I just bought my wonderful certified preowned Nissan Maxima from Nissan Universal City. I really enjoy my car and I want to say my "thank you" to my sale person Zury and to the sales manager Mike Saklawe. These guys were incredible! Without them this purchase would not be possible - the car was really a bit too pricy for me, but Make was able to arrange for a very comfortable payment. Zury was very helpful and professional as well, there was no high pressure, but Zury made me feel very welcome, she made sure that I would find a car that I really like, she was able to accommodate my schedule and provide for a very smooth and pleasant car purchase experience. I would recommend this dealership to everyone . When you call there - don't forget to ask for Zury and Mike - you will get the most professional and ethical help in the industry! Thank you, guys!
Since I bought my SL in downtown LA from the Mercedes-Benz dealership, I have been Lucky to have met Tino as my service advisor and he has help keep my SL500 in mint condition for over 10 years. Most important is the fact that I trust him and I know that he is honest, professional with integrity and extreme knowledge and his trade. If you're looking for someone honest and don't like to get Cheated, ask for Tino Eyvazian when you buy a Mercedes to help you maintain your Benze he is my trusted car doctor.
I had a great experience with Michael Jhun at Downtown LA Motors. He was very friendly and made me feel comfortable through the whole process. He was professional and very knowledgeable about the vehicle. I will definitely recommend him to my friends!!
Ivan Velasco picked up right where Fredi Urieta, who was also great, left off at Downtown LA Motors. (Fredi started assisting me but informed me that it was his last day that location.) Their knowledge and professionalism lives up to the Mercedes brand. They made me feel welcomed and valued. Fredi told me that Ivan would take care of me and he did just that. It was as if I were his original customer. I appreciated that and would definitely like to work with him again. He was very courteous and professional in taking care of my car service. Thank you.
Major Motor Cars is a great place to purchase a vehicle. I emailed them regarding a Mercedes they listed for sale. By the time I came in the vehicle I came into was being sold. I was upset at first but was greeted by the owner, Peter, actually the owner's son.
He took me into his office and charmed us. He didn't treat us like a typical salesperson. He promised to find me a similar vehicle to which I thought would be an empty promise. Sure enough he called me two days later to come in a drive the vehicle he had just purchased for me, with no deposit and no strings attached! I felt super comfortable coming down. The vehicle was as described in pristine condition. I was super happy about my decision to do business with Major Motor Cars and would happily refer my friends and family. Peter and his employees are heartfelt, easy going, and friendly to deal with.
Peter took great care of me and got me in a range Rover that I could have only dreamed of. He managed the financing despite of my credit, insurance referral despite my record, and got in the car I wanted in less than 24 hours. I went in to test my options and walked away the next day happier than imagined. Thank you thank you thank you. Honestly these guys make owning a dream car reasonable and affordable.
It is third time my family returning to this dealership to buy a car . I feel like I’m coming home ! Everybody is smiling greetings you , everybody is helpful and high professional. Start from service department-David, front desk all girls very polite and Thelpful yet beautiful, and the most important - financial department-Jeff!!! He will do a miracle for you!!! Never was so pleasant to buy a fancy car !!! Thank you . TT
W.I. Simonson may not be as flashy as the Beverly Hills or Van Nuys location but the service was so much better and they gave me a great deal. I went to Simonson first but thought i could get a better deal at the BH or Van Nuys location because they are bigger and do "more volume". At the end of the day BH and Van Nuys had a lot of attitude and they couldn't come close to the deal Simonson gave me.
I saw the Cars.com listing for a Audi Q7 at Mercedes of Encino and contacted them. I worked with Patrick Lau. From start to finish the deal was handled quickly and efficiently. Even though I was located over 100 miles from the dealership everything went perfectly.
MIKE FLORES! OMG! What can we say bro! You went above and beyond! Great guy, awesome truck, no hassle sale, you brought it to us and we signed the paperwork all in the comfort of our own living room! Easiest purchase EVER! These Guys are simply THE BEST! We'll definitely recommend them to EVERYONE we know! Ask for MIKE FLORES and you'll for sure get the best customer service! See you for our next purchase!
Awesome car buying experience!! Ethan is the best!
by Grace from Tustin, CA
October 4, 2017
I bought a car yesterday from Topline Automotive and I am very happy with it! My experience with Topline and their staff has been top notch from the beginning. I had been looking to buy a used BMW for 5 years now, and due to unforeseen circumstances I was looking to buy one within the month. I did my research and did my numbers, and found 3 really good deals. I checked out the other cars and dealers in Orange County and had my friend also run numbers on her end.
I expressed interest in the car I found at Topline and called to see when I could check it out. The manager/director, Ethan Lam, helped me from start to finish. He was great! Not pushy or aggressive, very communicative, and super helpful. I filled out the online application they have on their website for financing and he found me such an awesome deal/rate, it was unbelievable. He went above and beyond and I am very happy with his efforts!
The quality of the cars that Topline has is impressive. The car I ended up buying looked really clean and well-maintained. There are extensive photos for every one of their vehicles available online, so there were no surprises. They have an extremely nice selection of used luxury cars that have been well-maintained and look brand new.
The car I chose runs beautifully and was such a good deal, it still feels unreal! I love my car!!! Thank you so much Ethan! I appreciate the awesome service and quality vehicle. Grateful!!!
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