We have bought three cars from RBM, all from Eric Konigsberg, who has gone above and beyond what we have experienced at any other car dealer over the years. We'll buy our next one from him as well. Service had also been excellent. In over 20 years we have had only two service reps. Dennis Phillips is extremely knowledgeable and helpful.
by BBP Burg from Harrisonburg, VA
December 24, 2018
A true joy to drive. Comfortable and quiet. This is my go to vehicle for traveling. Not as much leg room in the back seats as my F150 Quad but much quieter.
My sales consultant, Fredrick was a pleasure. My husband and I were very impressed with his mannerism, caring and knowledge of cars; especially the Mercedes. Here is email I sent to Dale Harrison, General Manager: Good Afternoon All, I wanted to take a few minutes of your time to express to you the great experience I encountered on Saturday leasing my first of many mercedes I plan to lease. It started with Lynette Brown, a friend of mine who works in your Corporate office taking time to inform me of the many incentives Mercedes offer for purchase or lease. She referred me to Casey while taking time to contact her on my behalf. When I finally connected with Casey I set an appointment to see her thinking she was in sales. She was extremely helpful and made herself available to meet me Saturday at the showroom only to find out she works in Finance; but informed me she was going to get me someone to assist me and she did. My sales consultant was and is Frederick. He was such a pleasure to work with during the leasing process. My husband who is not easily impressed was very impressed with his mannerism, caring and knowledge of cars; especially the Mercedes. Needless to say this was a class ???A??? experience for us both! To top it off just when I thought it could not get any better we sat down with Jeremy to discuss the maintenance packages. His presence and professionalism, along with Frederick???s is a ???Model??? many people dealing with the public face to face should duplicate. There are no words to describe the wonderful memorable experience which I will be sharing at my church openly and with other individuals I know interested in Mercedes and excellent customer service. I am sure these types of individuals are the individuals you strive toward being a part of your company. Thank you for taking time to read my email expressing my ???unforgettable experience??? at your Roswell Rd showroom. I hope you all have a wonderful afternoon! PS my daughter, age 33, was on the phone during the whole experience telling her significant other every second of the great experience from her eyes. She was thoroughly impressed as well. Which says a lot coming from a 33 year old!
Well, first of all we own a 2019 GLC300W4.
by Richard from Plains
December 9, 2018
Everything is as promised smooth acceleration, smooth ride and quite comfortable. Takes a little getting use to all the gauges and dials but I'm 70 years old and little by little it's starting to come to me. I will say backing up is a new experience, my last car had sensors that warned me when I was getting too close to an object behind me , hopefully in time I'll get use to this too.
I had bought several used cars, but this was my first new one. It was easy to find our Atlas on Cars.com, and just as easy to reserve it. The whole experience from internet to facilities to people was great.
by Go Tigers from Baton Rouge, LA
June 25, 2018
WOW! What a great automobile! This is our first Mercedes, and we are blown away with the comfort, style, and driving experience. Now that we are spoiled, this Mercedes won't be our last.
Great experience and would totally recommend them. Sales and finance involvement was very positive. I enjoyed working with both Michael and Tom. Thank you!! For the car!!
Most reliable brand? Mercedes hands down.
by RxDr from Brooklyn, NY
August 28, 2017
Think of this as the SUV version of the E-class. Ample room, more than enough power to get on the highway (even with a trailer) and manuvers around very well. I have been around MB since I was a kid, 38 years of MB in the family and never a major mechanical issue. From my father, moms, brothers, sisters, and my own, the run strong, safe as a tank and very comfortable. For the money I would not consider any other brand of vehicle whatsoever.
Great experience at this dealership. Definitely ask for Jeff. He was both professional and down-to-earth, willing to work with us on a great deal for our family. The buying process was quick and painless and our vehicle was gassed up and detailed. Thank you Jeff! A+
Most reliable car i owe
by Kevin from Woodland Hills ca
January 7, 2018
This car met all my need . Very roomy , seats are very comfortable.great design.many great futures .
Very unstressful and no pressure purchase. Salesman, Michael P., was great to work with. He brought car to me for test drive. Did most communication through text. Dealership hit the mark on the experience. Even though I bought a trade-in, I still got the great Mercedes customer experience. Took less than 15 minutes to sign and close the deal. I took the day off work and got to enjoy the rest of my day.
I Love my car!
by LevelOne from Arnold, MD
November 28, 2018
This is the best car I’ve owned. I grew up on Mercedes’s Benz but this is the first I’ve bought. Drives beautifully, quiet and smooth. Not one complaint.
Having been a decades long customer and Mercedes owner, I am compelled to write my complimentary review for Jim Major; my service consultant. This is the first time I have done this and I feel it necessary that someone recognizes the value of this Service Advisor. He is a refreshing change for the better at the Atlanta Classic Boggs road location. Previously I had experience mixed results from service advisors and Jim has put that all to rest. Outgoing, friendly, knowledgeable, thorough and excellent communication skills. He recognizes potential problems and resolves them quickly and efficiently. A breath of fresh air at the service department.....................
It was perfect.
by Sunny from Los Angeles California
July 1, 2018
Very pleased with vehicle. Reliable and elegant everywhere we went in it got complimented! The process was easy and relaxing. No hassle and stress free. Very Happy with the vehicle! I would recommend family & friends una heartbeat. THANKYOU
Did my deal long distance after seeing the vehicle at a different dealership that did not want to share numbers so we could start a deal process. So, working with the dealership I. atlanta, we settled on a car and a lease deal. Went to pickup, signed all paperwork, and then found car was missing an item we really wanted. Miscommunication in the long distance deal. They worked hard, found the perfect car, and delivered it to us a little over a week later. Great job in overcoming the challenges of correct vehicle and long distance deal.
June 21, 2018
It’s been nearly a year since I purchased this car, the driving is great. I like the acceleration which is great for a heavy suv. I’ve never had an issue or any complaints for this car.
Toussant and Finn worked very hard to find the car that I wanted. They were very knowledgeable and helpful throughout the entire process. I would very highly recommend the Atlanta Classic Cars experience.
Great on gas
by PacN10 from buffalo
October 21, 2017
Tires are very expensive and the rear tires have to be replaced every 18 months , drives excellent in sport + mode , love it
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Most beautiful and comfortable car ever.
by Libellule from Edmond, OK
April 30, 2018
Very comfortable and roomy. Love the class of this car. We test drove tons of luxury cars before we selected this one and none of them even came close.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
perfect car for use . love it
by FRZ from Houston tx
April 3, 2018
we purchased this used car and it was a really good deal. it is a perfect car that you can trust it. it is safe and comfortable.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Great Luxury SUV
by CoryGW from Lexington, SC
February 21, 2018
I will say the GLE is a little dated inside and out, and the GLE 350 4mattic could use a little more power, but if your looking for a great ride this is the SUV for you. Currently have 11,000 miles on it and have had zero issues and just had the first service completed.
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
Love the car. Smooth & luxurious drive
by RacSri from Plano, TX
January 7, 2018
I love this car. The size is perfect. Most cars of this level are gettign smaller & more compact in size, but this car is fantastic. The drive is v smooth. The look & feel inside is v good as well.
Bought a new Chevy Bolt. Very smooth experience with no pressure sales and great finance options. Larry M had paperwork complete and ready to sign. Fastest transaction for a new car I have experienced.
August 18, 2017
Exactly what I was looking for in a car. Powerful, sleek and stylish all wrapped up into one amazing package.
The people who work ALC.inc are as good as they come. Very professional. Helpful and caring. The best time buying a car, I ever had. Salesman Mike and Kathryn in finance were the people who helped me. They did a great job.
Great deal from dealer
by Linda from Doylestown PA
August 3, 2016
The GLE 350 is very comfortable and smooth ride . I have right now problem wth the radio going in and out , also when I drive with the car I can hear the gears whining and drives me nuts . Other then that the car is nice .
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