Ricky gave us quality assistance to find our next car...AN SUV !!!!We are ready for our move to Montana, all seasons to go...especially the SNOW!!!!
We love you Ricky!!!! Thank you for making sure we will be safe when we drive.
With Warm Regards,
Christine & Jim
Great customer service, made an appointment was there on time was seen on time, test drove one vehicle sales person explained everything prior to his leaving the facility is just great customer experience.
I will definitely do business again with MB of Walnut Creek. I was in a market to purchase a new vehicle and looked their inventory online. I was contacted by their internet specialist who made my selection a breeze! I emailed her my preference and price range and she found the car that fits all category. Financing was easy - I emailed my guidelines and was pre-approved and scheduled a test drive same day! My sales rep and everyone at the sale floor was nice and courteous. I came out of there with the car I wanted, with the payment terms (including extended warranties, etc) within my budget and the car was impecable! You cant beat MB quality of product and service. This is 3rd MB and I am definitely have brand loyalty and any future purchase will be at MB of Walnut Creek. Thank you!
We recently had the pleasure of working with Trey Onkst at Mercedes Benz. Although Trey had only recently transferred to this dealership, his facility with the product, his approach, his patience with us as we made our buying decision was just top notch. He even came and picked up our vehicle at our house to take care of a small scratch that occurred on delivery and brought the vehicle back to us. Very respectful, followed through on everything and was fun to hang around! Thanks, Trey!
Had a very great experience with Kevin Rasul. This dealership had exactly the type of mercedes I was looking for therefore made me a very happy buyer. The car was drove down to me in perfect condition. Kevin was friendly & very knowledgeable when answering all my question. I will come back here again in the future because of the honesty and patience of the sales consultant. I definitely recommend Kevin and this dealership for your next purchase.
My wife and I worked with Danny Baptista. He was extremely helpful. There was no pressure. Everything was explained clearly. The total experience was beyond our expectations. Would definitely Danny and the dealership recommend to anyone interested in a Mercedes
I loved the no hassle and great price on warranties. I would recommend CarMax to everyone.
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