Terrance Lee was amazing to work with. I had a great experience at this dealership. Everyone was friendly and helpful. I love my vehicle. Terrance was so attentive and professional I did not feel the pressure that you would feel when you are purchasing a vehicle. Thank you Terrance for making my experience memorable.
I needed some parts replaced on my 2015 ML3. Service was excellent. Got a loaner car even though service was done in a satisfactory time. They serve you a 2 course breakfast and lunch everyday while you wait. No dealership does that. Employees are always courteous and anxious to please you. I would go no where else. You can get your car washed every day! I live a bit far from Orlando so I only use my VIP benefits three times a year. Free ride to the airport and you can leave your car parked at the dealership for the duration of your trip. Facility looks like a resort. What more could you ask for?
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Recently leased a 2018 GLC 300... Sal was my sales associate who assisted me in the process... He listened to what I was looking for and found the perfect car to meet my needs. His experience with the product line combined w/Nancy's finance background made this one of the easiest vehicle shopping experiences I've had. I'm currently in my fifth Mercedes Benz and this was my first purchase from MB of South Orlando - although I have serviced my previous MB's there for the past several years. They have a new customer for life!
To: Chasity Mathers, Service Department, Mercedes Benz South of Orlando
We are very grateful for you kindness and expert help.
Each time we come to Mercedes Benz of South Orlando we know that we will receive excellent service.
You and your colleagues make the difference!
Thank you so much!
Eugenia and Alexander Suslov
Clients of Mercedes Benz of South Orlando since 2007
I called to inquiry about a GL 550 for a friend of mine. I spoke to Steve Allen and we were able to make the deal happen in two phone calls. Steve put me in touch with Imran (Sales Representative) to complete the paperwork and set up delivery from Orlando to Lakewood Ranch Fl. Imran is a true professional and the purchase and delivery were perfect. I will definitely be back when we are in the market for another vehicle.
The staff was courteous, friendly and there was no pressure. They were helpful, prepared and had a smooth operation. The operation itself goes above and beyond with their customer service, their incredible atmosphere and all the additional amenities they offer.
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
Excelente servicio en offlease. La atencion y el soporte recibido de Carlos y Chad debo decir fueron excepcionales, su apoyo y recomendaciones de las mejores que he recibido en cualquier dealer. Si tienen intencion de adquirir un auto usado, busca a Carlos y a Chad que seguramente de mostraran las mejores opciones de acuerdo a tus posibilidades y financiamientos sin muchas explicaciones y obstaculos. Garcias Un abrazo
My purchase was a bit lengthier in process than usual ,but it all worked out . My car salesmen Xavier Pena was professional and patient . Marc in the financial department was also very helpful and accommodating. I would recommend this dealership to anyone ,they have a wide variety of vehicles to choose from and many helpful staff .
This is the best dealer in orlando fl...my second time here and i always satisfied with the customer service they all provide...very good selections of cars and the people here are great thanks alot guys...see you in the next one👍
They are very good and they helped me lot especially Mr.Gill. He helped to get the best car for me and also helped me with my loan. If you would like to buy a used car then i will strongly recommend them.
Excelente vendedor, muy atento con los clientes, siempre ayudando . Me ayudo mucho con la compra de mi Mercedes Benz y contesto a todas mis inquietudes. Me sentí muy contento, seguro y agradecido. Gracias 🙏🏻 💪🏻
I have never been to a more haggle free, laid back, no pressure type of dealership ever in my life. Off lease only is the ONLY place to go and will all I ever got from now on. Thank you Sasha and thank you to the off lease only team.
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