You listed AMG GTR on Cars.com @ $138,xxx. I emailed that if the price were correct, I'd take it. Your man said no, it's only an AMG GT, not an R.
I emailed back "thanks, but Im seeking an R. Well, I got emails about all your Mercs available. Got one from sales mgr, another from original internet salesman. I'm guessing they're all generated automatically by a program.
But None of them fit my situation and None even mentioned an R. A little more attention-to-detail would have been appreciated and maybe left me feeling ok, not like I was bombarded by meaningless emails with no connection to my original question. I even emailed back thanking your man for his time, but that I was only interested in an R.
The emails continued. Im not odd, crazy or even too particular. I own five vehicles and I'm not a "lot lizard" or dreamer. I just appreciate efficient business and felt I should point out these communication mistakes to you. (I know I'd appreciate it if someone did this about my business.) Thanks.
We had the best car buying and trading experience ever! I don't normally bother to write reviews but because this dealership went above and beyond with their service, I wanted to let others know about it! Typically car buying is a really exhausting process but these guys made it as easy and pleasant as possible.
Our sales manager was YuvRaaj Madra. He was absolutely fantastic through the whole process: very knowledgeable, professional, great service attitude and prompt communication. He even followed up afterwards to make sure that we're still happy with our new car. He totally went the extra mile and pretty much treated us like royals!!! I can warmly recommend him and this dealership!
In the process of learning about the Mercedes product line, customer service was simply unparalleled. The representative ensured that--despite the fact I was only "browsing"--all questions were solicited and answered. I thought good manners were a lost art, but not with the Berberian team. Although accompanying my Cousin, who was having her Mercedes serviced, I was highly impressed by staff with the Service Department as well as Sales. If at all possible, my next vehicle will be purchased from the folks at Berberian.
Just had my second visit to Berberian's Service dept. Ralph and the entire staff made it painless to drop my C30 off, get on with my day and pick up my car when it was done. With absolutely no missteps! A tip of the cap to the team. Thanks for for everything!!!
Bought my 4th Volvo from the dealership and my 3rd from Ken. Ken is great to work with shows pride in his work. Have had Brian in Service since 1999 and is always attentive to work. Working with both these guys are great and both are pleasure to work with for Sales and Service
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