Margaret was extremely polite and pleasant to work with. She was was professional and knowledgable while showing us the used vehicle we were interested in. She worked very hard to meet our financial needs and provide us the discount we needed to take the car home! Not only did they make sure everything was top notch, they were completely transparent in regards to the vehicle itself. There was a small crack at the bottom of the windshield that we didn't even notice but Margaret pointed it out right away and assured us that they would replace the windshield at no charge! We were also extremely impressed with the hospitality of everyone we encountered at Napleton Aston Martin Maserati during the waiting process and would reccomend this dealership on the friendliness alone.
Bought a used BMW from Perillo, and the entire process was super easy from Sales (Robert) to Management (Dan) to Finance. I was surprised by the low pressure environment and ease of working with these guys. Very pleasurable experience over on the used car side of the shop. Amazing selection of cool cars too!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Dave made this the best and most efficient car purchase ever. We were in and out. When we returned, the new car was cleaned and waiting for us. They gave us a great number on our trade in and the price per month was exactly what we told them if needed to be. Couldn???t be happier with our GLE
I've had around 20 vehicles in the past decade or so. My experience at Continental Audi was everything you would expect from a highline dealer and more. My Audi Brand Specialist, Gonzalo, was incredibly knowledgeable and attentive without a trace of pushy sales tactics. He and the Business Manager, Josh, did a fantastic job working with me to get the deal done remotely as I don't live in Chicagoland. I had originally asked to have my credit app sent to a specific lender that I have a relationship with, and Josh was able to save me over 1% on my interest rate after he called me to let me know a different lender had been more competitive with rates lately. That man knows his stuff!
I purchased a CPO vehicle, so I definitely was not a big spender as far as Audi customers go, but the dealership treated me like royalty.
Thanks for a smooth transaction and a beautiful car!! Go see Gonzalo!
The sales associates make the difference in buying a car
by Farmboy from DealerRater.com
November 26, 2018
Jim Jordan and Bob McKinnon made buying our new car a pure joy. They were very professional and walked us through each detail in the different models we looked at so we could make a decision as to which on fit our family and needs. I would recommend the dealership to my friends
Tom Wittkofski and Seraphin were of great help in getting my GL in, repaired, and back out on the street expeditiously. It is always a pleasure working with concerned professionals like Tom and Seraphin.
Michael Hurst was my sales associate and he went above and beyond to satisfy my needs. I was very pleased with him along with the service manager Michael Banks(I believe that's his last name) in assisting with purchasing my GLC 300. Due to my limited time schedule they were able to accommodate me by bringing my vehicle to me wrapped in a nice red bow. I would recommend seeing Michael Hurst to purchase any vehicle. Michael displayed honesty, patience, and a level head during the financial aspect along with narrowing down my decision of vehicle. He is a true gem to work with and I look forward to working with him in the future. He did an awesome job!
Very professional and helpful. Super great job by Elmis. even helped me at home to set up our garage door opener. Great guy!
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