Found a few cars I was interested in online. Called and was told how online works, but I was visiting Houston area the following week, so I decided I wanted to just go to the dealership. I was very impressed how easy this process was. After test driving four cars decided on the Maxima (my third Maxima). Was told it was not ready to roll and it would take a few days for it to be ready. I told the salesman that we were leaving Houston in three days and I needed to take the car with me. Thank you Sergio for making sure my car would be ready and texting me with updates, as I asked about the deadline promised.
Beautiful vehicle!! Just horrible ride
by Jdogg from LA, CA
September 5, 2017
Does not feel in tune with the road. No control and makes you feel disconnected from the road. Otherwise I love the style for this car, it's a very beautiful car. Too bad the performance disappointed me.
Volvo West Houston did an excellent job all around with the purchase of a wonderful car. They made the whole experience so welcoming and very smooth. They answered all of our questions above, beyond, and with a smile! Thank you so so much for everything you have done for my family! We definitely will be back in the future!
by Susieqtoo37 from East Hartford CT
February 15, 2018
It’s a great car, at almost 80k, I have done no major repairs yet. Front seat is comfortable but back seat is very small. I had to pull up the front seat to allow a car seat in the back seat.
I recommend this high end place where there???s no pressure and you???re in and out in no time ! Prices are low and they show you everything in front of you so there are no games being played ! I???ll refer my Friends there as well ! Thanks guys for the beautiful car ! Taz
Great Vehicle with Superior Handeling
by SmileyC from Charlotte NC
February 13, 2018
This vehicle has a look that surpasses many cars on the road. I have owned several Mercedes and this by far is the best in terms of looks in an SUV model. The trunk space and rear (back seat) of the car is a tad bit small , but everything else about the car is superior. I would recommend this car to both young and old and plan to get another in the near future. Love this vehicle..
The Service Agent Marcus is so professional with a nice personal touch by providing assistance to my questions about the features. Plus the group all work together so there was no long wait when one agent is not available.
Great car, Mercedes are very reliable
by OU Fan from Oklahoma City OK
June 2, 2018
This has been a great car for us. Will buy another mercedes, they are reliable and hold us very well. Solid car steering feels like new
I bought 2013 Toyota Corolla, very good car, recommend to everyone. Good service, Amir and hector did very good job, they tried to give me the b st interest rate and low down payment. Thank you.
Great value for a great SUV!
by Claudia G. from Charlotte NC
January 3, 2018
I love my new SUV, great handling, great style and spacious... and best of all, great value. I considered and crossover type car previously, but opted for a sedan. I have been thinking about getting a new SUV - buying used made sense for me and purchasing from this great consignment dealership was the perfect solution!
My salesman Daniel Funes was excellent. The staff made me feel like family. Quick financing and excellent selection of cars. I???ll definately shop again.
What a beautiful car!
by Tom D from Omaha, NE
October 31, 2017
I couldn't be happier with my decision to buy a used 2012 GLK 350 4Matic. Now 5 years old and 46K miles it feels and rides like new. Silky smooth shifting, not a single rattle, and all the bells that you would find in a more expensive class. Couldn't be happier with Mercedes quality.
Rees was my greeter and was an excellent source of information and sales expediter. Rees explained the CarMax process and then Listened to the car features I required. He did searches of car max inventory, searches of manufacturers’ sites for additional info, and requested transfer of a vehicle from another location. There was no pressure to buy (CarMax has a five day return policy). Paperwork was efficient, and I even got help getting both the car I bought and the car I arrived in home. It was my first solo car buying experience so I especially appreciated that I got a car that suited me at a fair price and no hassle
Classic style and luxury.
by Susan from Fairhope, AL
January 22, 2018
This car handles great, good gas milage. Great size and style for any age or size person. Lots of cargo room in rear.
Very impressed and satisfied with my recent purchase. From my first conversation over the phone I was treated with the utmost respect. My daughter was purchasing her first car and I had some issues with my credit but the finance manager Adrian T worked hard and got us approved. When other places gave us no hope or tried to put us in vehicles we didn’t want Houston Used Auto had a large selection of very nice cars to choose Alvin , TXfrom. I’m definitely going to continue to purchase my future vehicles from here. Highly reca
Best car I've ever owned
by Ejc914 from Winston-Salem NC
October 9, 2017
Ive had this car since 2012, it has been the best car I've ever owned. Its always take me from point A - B. It drives well and rides well. It has a lot to offer for such a compact car.
I contacted Tan about a M37 Infiniti the day before I bought it. Mr. Tan kept in contact with me till I was able to come in the next day. He was very knowledgeable and courteous and not at all pushy with the sale. We were in and out in about a hour, maybe 1 hr and a half. I was extremely happy with my experience and purchase. Thank you Mr.Tan
I was looking at a mercedes benz at shawws motor credit for a couple weeks.i was flying back from atlanta with a stop in houston.i called bedis the salesman i had been in contact with to send an uber to get me from the airport which he did.i arrived at shawns motor credit and the car was already detailed and washed and ready to go. bedis had my papereork prepared and after some contract signatures i was on the road with my new car.in fact i was on the phone longer with my insurance than it took to sign the paperwork. I would recommend buying a car from shawns motor credit and speaking with bedis as your car salesman.. bedis is friendly and knowledgeable and willing to give you a straight answer.
I dread car shopping; but, Kenneth Hughes at MB Sugarland made my buying process stress free and easy. After months of shopping, I knew what make and model car I wanted and could have purchased at other dealerships in the area; but, decided on MB Sugarland due to Kenneth???s professionalism and knowledge. He guided me through every step, was responsive to every question, and got me the car I love within my budget. Thank you for an enjoyable process.
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