I had been searching for a while for a specific vehicle for my 18 year old (Kia Soul). We found one at a very unexpected dealership, Mercedes Benz of Chandler. Ed Riddle contacted me immediately and upon visiting the lot to check the vehicle, Ed was very helpful and made the decision to buy from him very easy. No pressure, were treated as if we were buying a Benz and not a Kia. Great experience.
The salesman was great and worked with us. The problem came up when we were told that a specific problem was fixed and it had not been. They promised someone would call me to talk about it but they did not. They could have been more forthcoming.
Firstly, I was introduced to Hugh Bealka on a very busy Saturday. I wasn't intending on buying an Audi, but just browsing. After Hugh showed me the Q5 and going on a test drive, I was convinced that this might be the one. I was also looking at a new Lexus sedan. Thinking through it more carefully, I wanted to stay with an SUV and AWD. My wife and I proceeded with the Q5 purchase and Hugh was nothing short of fair, professional and genuine throughout the entire process. The dealership is spectacular and clean. If you ever want to consider a beautiful, excellent dealership, go to Audi of Maplewood and ask for Hugh. You will be very comfortable with the full process as Hugh will show you.
Drove 70 miles to look at a very specific Toyota Camry. It turned out to be worth the trip. Worked with Todd Salazar and GM- Dave Brooker. After listening to my buying concerns, Todd recommended a different Camry. I am glad he did and ended up buying the car he recommended. Throughout the process they listened and were very helpful. I would highly recommend their dealership. I have purchased many cars and this was without question the best experience I have ever had.
Super to deal with! I shopped for a car for my sister. I've never personally dealt with a car salesman before, and I was wary of being taken advantage of, and thought it would be difficult to get a good deal. Nothing could be further from the truth! Not only was I treated more than fairly and respectfully, I absolutely know we got a great deal! I will certainly think of them first for my next purchase, even though we live hours away. I have seen and been closely connected to others who were taken advantage of at other dealerships, and boy, a dealership I can trust is more than worth the trip!
Made a trip from Ohio to purchase a used Murano that was listed in Cars.com. The vehicle had all the bells and whistles we were looking for at a fair price. Unfortunately, the vehicle did not have a panoramic sunroof but Zeigler listed it as including the sunroof. When we arrived and noticed the vehicle did not have a sunroof we decided against the purchase - it was a show-stopper for us. Zeigler quickly owned their mistake, sincerely apologized and made a commitment to lower the price and/or offer any vehicle on their lot at a discounted offer. The incorrect listing was an obvious error but we were very impressed with Zeigler's response to make the customer happy. We ended up not purchasing a vehicle but we were VERY satisfied with this dealership. P.S. - I noticed the listing was corrected the same day.
I’ve never been in a BMW dealership before and was very pleasantly surprised. Seems to me the sales people are a “ cut or two” above the typical car salesman. I worked with Eric and Art on a purchase of a used vehicle. No pressure, not pushy, and no BS. We agreed on terms and price and my wife and I left as very happy customers.
Contacted by sales rep soon after Internet request. Proceeded with location of unit, video by text, and quote. Received estimate of trade-in by text communication. Scheduled pickup time for delivery. Greeted by sales consultant who handled the transaction professionally. Lease completed at agreed upon quote. Wife and I are pleased with our Akron Mercedes-Benz experience.
The letter said it would take an hour for service but only took a half hour . Everyone was very helpful , especially a young man named Fred Gouveia , who was checking on my car and had it brought out to me after service was complete . Excellent Experience !
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