I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
I live in K.C. area, found infiniti at Las Vegas Carmax! Carlo's went above and beyond to try and help me!! Still have not found car yet, but if I find one at Carmax Las Vegas, I will certainly ask for Carlo's!!!
My service rep John is always display a sense of pride when ever I bring my cars in for service. I trust him completely when it comes to the care of my vehicles. Please keep up the great customer support.
Best car buying experience my wife and I have ever had. They still use the age old "up" system in greeting walk in prospects, which is fair to the sales people, but we didn't feel like we were just a number. No price negotiations here as the posted price is what it is and the sales people don't work on commission. We had searched their inventory via internet and indicated the vehicle which we were interested in looking at. It was parked at the front entrance waiting for us when we arrived at our appointment time. We ended up buying it. Will buy our next car here too.
The service was great , very accommodating, everyone works as a team to get the desired results! I guess for one thing I do not need 25 words to say you did a great job, if there was a problem I grues it would take that much Again, great job!
One of the easiest and most pleasant car purchases that I have made in a long time and I have bought and leased a lot of cars over the years. Kevin Krisher, Internet Sales Manager was fantastic to work with. Leased a New 2017 Nissan Rogue and the price was as advertised, no pressure up selling options, etc. Was torn between Black or White and Kevin brought both Models up front for me to see so I can decide which one I wanted. I highly recommend Kevin and Planet Nissan
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