2 years ago, we purchased a new SUV (cheaper than Lexus) from a local dealership to save some $$ on payments -- I won't make that mistake again! I don't want to bash that dealership or brand, but the SUV had some cheap features we didn't notice at first such as the cargo liner made from a felt-like material; and at the last oil change they were already trying to sell us new tires. That was the last straw for us! Having owned Lexus cars in the past, we never had issues like these. So we traded in that SUV yesterday at Hennessey Lexus and came armed to the teeth with information to try to get the best value I could on a new NX300, and they more than met our expectations! Nick was great at matching the great discount we had gotten at another dealer and getting management to get us top $$ for our trade-in. Jin did a super job at guiding us through and understanding the options with no pressure at all to choose any options we didn't want or need. Once our purchase was complete, Danny sat with us in our new NX300 and explained all the features thoroughly, quickly, and calmly. And the customer lounge! Compared to the other dealership we dealt with for 2 years, it's like a Delta Sky Lounge versus the cramped and spartan environment you get at most other dealerships. I regret going with a different dealership and car brand two years ago, have learned my lesson - if and when we need another new vehicle, it will be a Lexus from Hennessey!
This will be the sixth range rover I have bought from Land Rover Gwinnett. Mary Cromer takes the best care of me from beginning to end. Her service is superb. I Will never shop anywhere else for a car .
Having been a decades long customer and Mercedes owner, I am compelled to write my complimentary review for Jim Major; my service consultant. This is the first time I have done this and I feel it necessary that someone recognizes the value of this Service Advisor. He is a refreshing change for the better at the Atlanta Classic Boggs road location. Previously I had experience mixed results from service advisors and Jim has put that all to rest. Outgoing, friendly, knowledgeable, thorough and excellent communication skills. He recognizes potential problems and resolves them quickly and efficiently. A breath of fresh air at the service department.....................
Toussant and Finn worked very hard to find the car that I wanted. They were very knowledgeable and helpful throughout the entire process. I would very highly recommend the Atlanta Classic Cars experience.
Recently bought a used car to replace one totaled in an accident. Found exactly the car I needed. Service was prompt, efficient and courteous, and the car was personally delivered to me. Subsequent check and inspection showed that all problems mentioned in the original Carfax report had been fixed. I couldn't be more satisfied.
I had bought several used cars, but this was my first new one. It was easy to find our Atlas on Cars.com, and just as easy to reserve it. The whole experience from internet to facilities to people was great.
Jim Ellis and his team did a awesome job, helping us get the vehicle and financing , they even made a special trip to out home to finish things up ! I greatly appreciated that ! Would recommend them to anyone !
Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I purchased a 2014 Mercedes suv from Malones in November 2017. I viewed the vehicle on the internet and flew to Atlanta to complete the purchase. The vehicle was exactly as represented and was extremely clean. Great sales team and I would buy another car from them.
The car was exactly as advertised. I drove from SC to Atlanta to see the car. I had spoken to Dianne on the phone and she had the car ready to go. The whole transaction was effortless. After the test drive I was driving the vehicle home in 45 minutes. Enjoyed the experience.
The sales associate, Benjamin, was very helpful, professional and very knowledgeable about the cars, the finance manager, Eugene, was awesome, friendly, professional and had a lot of helpful hints to make the financing process seamless. Elijah, introduced us to the new car and has so much and admirable knowledge about all the impressive gadgets in the Mercedes Benz E300. As a matter of fact, MB or Marietta has successfully put together professional team to help car buying to be an easy process. KUDOS to ALL.
My experience was awesome! They were helpful, accomdating, and super nice. I will definitely buy from this dealer again!
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