Jose Ramos the best sales rep in the world. Both the entire team at Benz of Fairfield went out of their way, above and beyond to get me into my dream car. No gimmicks, honest and up front salesmanship. I have no words to thank them all for their hard work. They made sure I got exactly what I wanted. Thanks a mil, I really appreciate all that you did.
I have been debating buying a new (used) car for a while. Searched the Mercedes CPO website regularly. When I saw that Greenwich had an ML with every feature my wife and I wanted I still procrastinated. I waited till this past Friday afternoon to call Greenwich Mercedes. Receptionist put me in touch with Tim H. and an hour later I had agreed to buy the car and pick it up the next day. Now, I told Tim that I was coming from Jersey so I wanted to be sure the paperwork and car would be ready so we can just take it home that same day. True to his word, Tim ensured that Finance had all the papers ready to sign and that the car was fully detailed. We drove up Saturday around noon and were home before dinnertime with a new ML350.
I went to change a tire. Thei did not honor the insurance policy that Mercedes sold me. I had to pay in advance .
I went to replace a broken moon roof that practically exploded. It happened while driving on a highway with no cars arroud me and no overpass in view. They claimed it was broken from some exterior factor because the corners were bent, witch is not true. They again asked me to pay in advance. I went to replace the sunroof to another dealer.
I never thought that I could afford a mercedes, but my fiance talked me into going to this dealership which he has been a customer of since 2014! He introduced me to Claudio Cirillo, who along with his team took the hassle and the stress out of the entire shopping and leasing process. I told them that the lease with my Toyota Scion was due to expire in two weeks, and Claudio was able to find me a mercedes within two days of that! They even took my old leased toyota and returned it for me so i did not have to do it myself. Claudio and his team made it so that when I came into the dealership, all i had to do was just sign some papers and that's it. They had everything waiting for me already. Then Freddy was nice enough to register me for the mBrace account and activate it on the spot, as well as show me the ins and outs of my new car. I could not be happier, nor could i recommend this dealership enough!!!! The customer service of Claudio and his team, and how accommodating the entire dealership was, will have my ever lasting loyalty. Thank you so much Claudio and everybody at Mercedes Benz of Greenwich, I look forward to many years together!!!
We flew in from FL to purchase a Certified Pre-Owned 2012 Mercedes-Benz C 350 I made all arrangements for the purchase by phone and e-mail. Mr. Justin Deangelis was very professional and helpful, every person whom we came in contact made us feel special and welcome, they even picked us up from the Airport. The price was very low compare to Florida and All promises were fulfilled. I will recommend Justin Deangelis and ESTATE MOTORS to friends and family in the NY area
I love my new Benz! Can't get enough of it! I was a former BMW owner. Layne Sohun made the process of switching car brands smooth and effortless. He took the time to explain the differences as well as the plus and minuses of driving both vehicles. He wasn't biased and was very knowledgable on both Mercedes and BMW. I felt comfortable all the way! Never felt like he was pushing the vehicle on me. He worked with my budget and made the car I wanted a reality. I would definitely recommend him and Estate Motors as the place to get your next Mercedes!
Made a deal over the phone with Justin on a 2013 cerified C250 Coupe. Price was very low compared to Boston Dealers. Everything went as promised no surprises and a smooth transaction . Would buy again with Justin, easy communication, top quality salesman . Also, "Tip Of The Cap" to Adria for her skill at introducing the features of the C250 completely . Totally Satisfied
Being in the hospitality business myself, I am driven by a level of service that creates both a memory and experience. Mercedes Benz of Huntington did not disappoint. Anthony Mastroianna was the sales associate that assisted me from start to finish. His approach was warm and welcoming and at no time during the process did I feel pressured.
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