The dealer offer an overall excellent experience , from sale people to fast processes, the car was received in absolute mint conditions. What I can not believe is that the dealer did not agree to provide rubber mats instead of the fabric ones in a weather like Miami... small but important black point in an otherwise white sheet of paper
Just finished purchasing my first “big girl” car at this dealership. And from top to bottom, the absolute best staff out of ANY dealership in the south Florida area. My salesman, Santiago Rey, was amazing with me from the start. The finance director, Tony, worked incredible magic calling all the banks for me to not only get me approved, but to get me a good deal at that. Sergio, in finance, was really great, as well. This staff was 100% transparent from the beginning and nothing like the usual sleezy car sales guys. They legitimately have your back and want what’s best for you. If it wasn’t for them and their hard work and dedication, I wouldn’t have been able to drive off the lot today with my dream car on my favorite holiday. The customer service here is second to none, and I am so happy to be a part of the Mercedes-Benz family.
Excellent service by Service Manager, and overall service of 10,000 miles service of my E400 vehicle
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