Smith Motors, and Ben Coppola was outstanding from start to finish with this process. He had outstanding customer service, and was very professional in handling all our questions, and concerns. I would recommend Ben and Smith Motors to all my family and friends!
Great value in large SUV class.
by CarlE from Carmel IN
December 25, 2018
Better mileage than my Navigator with better performance. Great technology. High quality paint job. Very comfortable seats for long trips. I like the integration with my iPhone.
Awara and Darnell were great. Awara is quite the character, he keeps things fun and light and knows his stuff. Darnell is another wealth of knowledge and will make you feel right at home. I wasn???t the happiest with the original online and phone correspondence. Very quick off the phone, ???no negotiation,??? They confirmed the E350 I was originally looking at was available 20 minutes before I headed their way only to find out it had sold the night prior.. classic tactic that I fell for. Awara was dealt a tough hand on this one as he was thrown into this, he had no prior knowledge of me coming in or the communication I had with the online team. He found me what I needed and was able to get the price to a point I could justify. Turns out they do negotiate ;) All in all I???m happy, buying a car is never a hoot but it got the job done and Awara made it as fun as it could be and was very attentive throughout the process.
Solid well build automobile
by Dave Taylor from California
November 28, 2018
Well designed and plenty of room in the 3rd row. leather is rich, feels nice and comfortable to sit in . Plenty of power, Sharp and clean lines
Mike Resto, our sales rep was awesome, as well as the rest of the team! Mike is the one who really made the experience very personable and enjoyable. This will be the dealership we go to for all of our future vehicle needs and wants.
Quite a great car
by ttandanpolie from PICKERINTON, OHIO
May 10, 2018
This is a great car for my professional activities. It met all the requirements for commuting and for transporting my family. I have had no problems so far.
Bad days and misunderstandings happen to all of us but the customer service redemption of this dealership is impeccable. They have me on a happiness high. Very grateful for Jeff and Jeremy. Odometer Fraud. Patrick Titshaw tried to commit odometer fraud with my 2015 Smart Car Passion Coupe to evade honoring the four year 50,000 warranty.
It is a very nice car
by Poolwater from Charlotte
June 6, 2018
This car was very comfortable there was plenty of leg room and I really enjoyed the smooth ride and space
for all the grands and their friends
A great experience. First time I have bought from Smith and I will always go here for any future purchases. I have already recommended Smith Motors to my family and friends.
Superior -Top of the line - Luxurious
by runner la from metairie, La
April 18, 2018
Excellent -the car met all my expectations and is luxury at all levels. Incredible interior and distinct appearance and luxury appointments. I encourage all others interested in a Mercedes to get one as soon as possible.
This and other Herb Chambers dealerships correctly price CPO Mercedes so you do not have to go through the absurd haggling process as with other dealerships. This transaction with Karl was handled without any issues from the moment I walked in to the dealership through the delivery of vehicle to me in New Hampshire. This included working with Darnel in their finance department to obtain excellent rates. I highly recommend this dealership and they have honored each subsequent issue with no questions asked.
Love this car
by GloriaJJ from Indian Springs, Al.
January 16, 2018
This vehicle has all the features I wanted in a car. The comfort and beauty of the vehicle is excellent. The technology has so many safety features I.e. the surround cameras, Lane assist, break assist and park assist and so much more are all assets I wanted in my new car. I enjoy the download of my cd’s into the main computer, no more entering cds for my favorite music. Having separate heating and cooling for the back seat is wonderful and helps everyone have an enjoyable ride. I thoroughly enjoy my new car.
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