Satisfied clients of Rusnak Arcadia :)
December 3, 2018
Went to Rusnak Mercedes-Benz of Arcadia last week to check on their 2018 GLC 350e 4matic Plug-in Hybrid. We were hoping to see Randy and luckily, he was there :) Randy immediately called Stephanie Santos to assist us. Upon meeting Stephanie, you'll immediately feel her warm, friendly, and positive vibes. We test drove the car and she started mentioning the amazing features of the GLC 350e plug-in Hybrid. Her extreme knowledge on that particular mid-size SUV was impressive. My husband couldn't wait till we had the car. We mentioned our budget and within that same evening, Stephanie and Randy (her manager) were able to accommodate our various requests and worked on our budget. Stephanie has very good people and communications skills. She will work with the clients' needs and budget, which was very important for us. Also, even after the lease purchase, she called and texted just to check on us, the GLC, and if we needed further assistance. Stephanie is very detail oriented. She even took care of our HOV stickers. She has a pleasing personality. With her stellar service, she is definitely an asset to Rusnak Mercedes-Benz of Arcadia. Brian Wong made the final paper work go smoothly and processed efficiently. Although it was a long evening, we were happy and left Rusnak Arcadia satisfied, driving home their very first GLC 350e 4matic Plug-in. Thanks to both Randy Sanchez and Stephanie Santos :) We highly recommend Rusnak Arcadia.