Experience was excellent overall and sales team, especially Derek Toadvine, was exceptional. Demonstration of the auto's extensive features was thorough and comprehensible. Selection of vehicles and the facilities were excellent.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Coury Miles made the process of purchasing my GLA250 an enjoyable experience. He was very knowledgeable, and did not pressure me and worked very hard to make a deal! I live over an hour away from Mercedes of Pittsburgh, and even though there is a Mercedes dealership much closer to me, I found myself there because of their great selection of vehicles available. Everyone I dealt with there was friendly and Coury made my vehicle pickup surprisingly special.
I've been here a dozen times for service and first of all, you just drive right in, and they have abundant staff, and loaners. The bad review I just read on here is completely off base, and I wouldn't have even reviewed if I didn't read how negative that one was... they don't deserve any negative reviews. I've been to a lot of dealerships and I've filed complaints againt two with corporate, and I can tell you this one is very nice and has very good service. They even will text you when it's ready. Keep up the good work
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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