My hat is off for the shop crew who can fix anything. I have had my car service from St George to Farmington Utah..Trust me Draper is the best. They will not nickel and dime you. They alway do an complete car inspection after there repair for a total peace of mind. :)
by Don, Nancy, Schatzi & Wolfgang from Aransas Pass, Tx
July 13, 2014
We had to have our Mercedes Sprinter Motor Home towed to this dealer. From the 1st phone call to the service department they were very courteous and concerned. When we arrived with our vehicle in tow we were assisted immediately by Bryan and Jace, given a loaner car and Jace even went out of his way to call a nearby hotel to make arrangements for us and our 2 dogs for accommodations. Highly recommend this service department.
Karina Kirkmire did an outstanding job of assisting me with any questions I had, and being a top notch professional. She was not pushy and she was very helpful throughout the process. I highly recommend her. Finance Manager Rachel Abielmona was also very helpful and a great communicator with any questions I had.
Great service by Rudy Ibarra and his Director Walter Reed, they are very honest and transparent. Rudy find me the best match car within my price range. I have been buying and leasing car for last 30 years, one of the best service I got at this location. Will recommend to everyone. Thank you for a great experience.
Emmanuel went out of his way to make the buying experience phenomenal. Would recommend him to anyone in the market for a Mercedes! This vehicle is not only our favorite we have ever owned but the path to purchase was literally perfect. Not only was Emmanuel a pleasure to negotiate with, he also drove the vehicle over three hours to deliver it to me; bow and all to surprise my wife! Thank you, sir!
We started our process looking for our next car by looking around all over the internet for the perfect Mercedes. As fate had it, our perfect match for an E400 was located at Mercedes-Benz of Hoffman Estates. At the time, my wife and I only were in the beginning stages for figuring out what our next car was going to be. It was a Saturday we planned to test drive cars and then review what we liked/didn't like and buy at a later date, Once we met with our assigned sales member, Greg Bolte, we knew we were in good hands. Greg gave us the overview and tour of the E400 we were considering and answered all of our questions with the utmost care and professionalism. After the test drive, Greg was genuinely interested in our thoughts and what we were looking for. Even though we were in a spot to buy as inventory moves quickly, Greg and Tom were never pushy or aggressive with their sales technique. A technique that both my wife and I appreciated. We took time to think over the prospect of buying the E400. It just made sense and these were the people we wanted to give our business to. The buying process and financing team that we worked with, including Jose Gomez, were a breeze to work with for this purchase. The team kindly stayed late past closing to ensure we could drive away that evening in our new car. HIGHLY RECOMMENDED!
My experience with Autohaus was beyond my expectations. Speciallt my sales associate, Mr. Michael Perez, was very friendly and very helpful in many ways. Mr. Perez tring to explain every little thing every possible way so I don't have any problems later on.
We have bought three cars from RBM, all from Eric Konigsberg, who has gone above and beyond what we have experienced at any other car dealer over the years. We'll buy our next one from him as well. Service had also been excellent. In over 20 years we have had only two service reps. Dennis Phillips is extremely knowledgeable and helpful.
I have purchased 3 cars from Stephen and the buying experience has been exceptional. He is always professional, knowledgeable and listens to what we are looking for. His follow up is consistent and helpful. I highly recommend him and Crown.
I have purchased many cars over the years and this was the best the best experience that I have had. My wife and I negotiated a purchase of a 2018 GLC 300 SUV this summer. We were pretty close on the deal but my wife and I at the last minute decided to hold off until the end of the year. The dealership was very understanding and did not try to pressure us. We came back and expressed an interest in the same deal just before thanksgiving. The sales person said he was having trouble finding a similar 2018 car but found a 2019 car with the same numbers . He made a proposal by email and I countered with a slightly better trade in number on my old car and we had e a deal without my even having to come into the dealership. My wife and I came to the dealership on Black Friday and we closed the deal including all paperwork in less than 3 hours. The closer was very organized and the extra options were clearly presented by him. The dealer Harry Sugerman was very profesiomal and patient with all my wife's questions about the operating features of the car. The building includIng the service area is immaculate and very well organized. We brought the car in to the dealership few days later to have the car paint coated and that went very smoothly. The best thing is that we love our car. I had bought an mercedes ML series SUV years ago and was not that happy with the car. This 2019 SUV is a major improvement. We have owned AUDI Q5s the last 8 years and this GLC is a big step up for us n safely, styling and handling. Looks to me like mercedes has made a clesr concerted effort to jump to the top of the heap in th luxury car market. Mercedes benz Bonita is a great new addition to the Naples car market. Looks like we have found a new home.
This is the first time I've ever owned an electric car, so I had many questions. Larry was extremely helpful in answering all my questions. He also provided me with very specific information, advice and paperwork; for example, regarding sales tax, that saved me a lot of money. I love my electric car and Larry helped make the transition very easy.
Smith Motors, and Ben Coppola was outstanding from start to finish with this process. He had outstanding customer service, and was very professional in handling all our questions, and concerns. I would recommend Ben and Smith Motors to all my family and friends!
Mike Littlefield was the reason I purchased from this Dealership.
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