I absolutely hate the process of buying a new vehicle but Kristian made the process so simple! He and Steve are very respectful and honest and care about your experience not only during the purchase but afterwards as well. I will definitely recommend them to friends and family!
My husband and I just moved to Denver and we need to start a life here in the States. Since day 1 Shahin was very transparent with us, guiding and helping us understand different steps we need to follow as new residents. We did not have yet a social security number, not even a Denver drivers license but Shahin did look for options and alternatives, helping us choose the best options. Today we went back to Shomp with a social security number and we where able to get the exact car we wanted since three weeks ago. The process had a lot of steps to be followed due to our condition and Shahin was there, next to us and always with a smile and a positive attitude. Once we got the car, Shahin suggested specific extras for the car alligned to local weather conditions. We are BMW customers in our hometown ( Costa Rica) and are happy to say that in Denver we can continue keeping our loyalty thanks to Shahin???s and his team???s guidance and support. We chose Shomp because friends of us who also moved to Denver with the same company and similar conditions highly recommend this dealer! Now my husband and I can be part of those extremely happy customers
This is the second vehicle I have bought from this dealership. Steven and Ben were wonderful to work with. Steven found the perfect vehicle for me and I appreciated his attention to detail in finding the one that fit my specific needs. I would highly recommend this dealership for sales and service. They are truly professionals and I am very grateful. Melanie
Fantastic!!! My wife and I could not be happier with our new CLS 450 purchase and the quality of the overall experience with Mercedes Benz of Littleton! The salesman we worked with, Ken Evans, was particularly outstanding throughout the entire process. From his immediate response to our online inquiry, the quick and convenient test drive set up, the depth of knowledge about the vehicle and ability to answer our questions, through the purchase and pick up process, everything was perfect. A true no pressure experience, we will definitely be back. I would not hesitate to recommend Ken and the MB of Littleton team to anyone. Thank you! Ben and Sarah S.
Have been a happy customer for nine years. It is very rare these days to get consistently excellent service anywhere and MB Littleton is that rare case. Courteous and professional staff. A nice facility. Easy to schedule appointments online and excellent communication throughout the entire process. I also have an Audi and it is a nightmare to schedule a service appt there, just up the road from the MB Littleton dealership. Keep up the good work, MB Littleton!
Slow to have a salesperson help us. Wouldn’t even walk us to the car, just pointed to the far end of the lot and said “it’s over there by the Carmax sign.” Sales guy didn’t listen to our needs at all and just kept repeating his script.
I had the best experience shopping here. They were helpful and patient with no pressure to buy. They found exactly what I wanted, even when I didn’t know exactly what that was. The process was pretty smooth. I also really like the option to return the car within 5 days and the 30 day warranty. All in all, they treat you right and take the worry out of buying a used car! I will buy from them again.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Jim Page is not your typical salesman. He is all about the relationship! Jim is a person who cares, and shows it over and over and over again. I had called and worked with 5 different Audi dealerships. I was so uncomfortable with the high stress pushy salesperson and none of them listened to what I wanted in a car! I drove all the way from Tucson, AZ because of Jim's caring, excellent and timely service, and ability to deliver what he said he could. I am still so impressed with Jim! Being in sales myself gives me even greater appreciation! I'll never go to anyone else again to buy my car!
I requested a loaner car while my car was being worked on and it was an easy and quick process. The courtesy cars provided are great. It took them a day longer than anticipated to service my car, and there were no issues in my keeping the courtesy car for the extra day. Good communication from my service advisor, Brian, on updates throughout the process.
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