I have purchased many cars over the years and this was the best the best experience that I have had. My wife and I negotiated a purchase of a 2018 GLC 300 SUV this summer. We were pretty close on the deal but my wife and I at the last minute decided to hold off until the end of the year. The dealership was very understanding and did not try to pressure us. We came back and expressed an interest in the same deal just before thanksgiving. The sales person said he was having trouble finding a similar 2018 car but found a 2019 car with the same numbers . He made a proposal by email and I countered with a slightly better trade in number on my old car and we had e a deal without my even having to come into the dealership. My wife and I came to the dealership on Black Friday and we closed the deal including all paperwork in less than 3 hours. The closer was very organized and the extra options were clearly presented by him. The dealer Harry Sugerman was very profesiomal and patient with all my wife's questions about the operating features of the car. The building includIng the service area is immaculate and very well organized. We brought the car in to the dealership few days later to have the car paint coated and that went very smoothly. The best thing is that we love our car. I had bought an mercedes ML series SUV years ago and was not that happy with the car. This 2019 SUV is a major improvement. We have owned AUDI Q5s the last 8 years and this GLC is a big step up for us n safely, styling and handling. Looks to me like mercedes has made a clesr concerted effort to jump to the top of the heap in th luxury car market. Mercedes benz Bonita is a great new addition to the Naples car market. Looks like we have found a new home.
With a bit a creative financing Matthew was able to allow me to upgrade to a vehicle that initially, potentially seemed to be out of reach. He also allowed me out get out of my current lease two months early. All the details of turning in my old vehicle were taken care of. I was very pleased.
This is the fourth vehicle I’ve purchased from Aaron and have been totally satisfied every time. He provides a no pressure style of sales which is quite refreshing. All of my Rovers and my 1 Jag have been fantastic.
Barry was patient, persistent and excellent in explaining the features of the car as well as answer the queries regarding payment. He was flexible in working through the financial details and provide a good pricing for the car
Great Experience working with Manny Rodriguez on a GLA 250
by GeosDC from DealerRater.com
December 3, 2018
When I got tired of the antics of the DC Metro area dealers, I decided to check out of area dealerships. In researching, I came across Helms Brothers in Bayside, New York. Through a referral, I reached out to an outstanding salesperson, Manny Rodriguez. He knows about every vehicle he sells, very professional, attentive and leaves no questions unanswered. It was a pleasure to have worked with Manny in regards to my GLA 250 lease. He is a valuable asset to Helms Brothers. He went way above and beyond to find me the perfect vehicle on my timeline and price range. Hard to believe that a dealer has awesome deals in NYC, but it's true and worth every mile to drive a little to save a lot!!! I will definitely consider Helms Brothers for future automotive needs. Thanks again! George, Washington, DC
My experience with Autohaus was beyond my expectations. Speciallt my sales associate, Mr. Michael Perez, was very friendly and very helpful in many ways. Mr. Perez tring to explain every little thing every possible way so I don't have any problems later on.
We were looking at 3 brands and chose Mercedes for so many reasons related to the vehicle itself. Now, when you add a wonderful salesman, you???re light years ahead of the game. Thanks to Valentine and the entire staff at Mercedes Benz of Smithtown for a great experience from our first visit to delivery!
We bought a used car for my son. We had a few issues with getting the car but Morries's Nissan handled it well! They bent over backwards with helping us out..our salesman Jason even came in on his day off and the service manager Jermery was awesome also. We are very pleased and happy with Morries!!
Scheduled service based on mileage and time. Given an appointment when requested, no wait to be processed into shop, completed service within the timeframe committed and provided a printout of service and inspection. Answered all my questions and sent me on my way, a satisfied customer.
While my vehicle to be repaired after an accident, I was renting a Rouge Sport and fell in love. I begin my inquiry online and soon after I was contacted via text by a representative of L.H. Miller. For a couple of weeks I was in regular contact, working through details. By the time I was ready, I was in and out of the dealership in under 2-hours driving away in my new car. I really appreciated the staff collectively working together, all on my terms and letting me choose my car buying experience.
Salesperson Keri did a great job & we were also impressed with Beau Penny. Professional staff with no hard sale pressure to buy. Best experience I've had with a car dealership. Felt like a family owned business. Would definitely go back. Love my new car! Thank you.
Richard Rollnick, Shumacher, Excellent Experience!
by Ken from Scottsdale, AZ
October 24, 2018
My wife and I had an Excellent experience working with Richard Rollnick , Sales and Leasing Consultant for Schumacher Mercedes Benz in Scottsdale, AZ in the process of purchasing a new vehicle. I can not say enough about the professional manner by which Richard conducted himself throughout the process. He was very knowledgeable about his products, a gentleman at all times and most important was a good listener. He listened to our needs and interests and then directed us in the best buying direction for us.
I would highly recommend Richard Rollnick as the best person in AZ to work with to purchase a new or used Mercedes Benz.
The customer service that Mike Huttleston provides is top notch. He is friendly and makes you feel comfortable and not rushed. We mentioned that we had a stain on the interior roof of the car and he had his detail people remove it when we took the car in for the 25,000 mile checkup.
Keith Diffenderffer was terrific from start to finish, and his offer to spend time with us after our purchase to make sure we got the most out of the car was much appreciated. He was also able to answer every question we had. i think Dale helped us in Finance. He was terrific, as well.
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