I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
BEST SUV EVER OWNED, SO FAR
by Roysboy from Conifer, CO
November 17, 2018
Checks all the features available currently, most economy in category with Blue Tech Diesel power, 28 mpg, torque to spare climbs mountains effortlessly, hauls and tows large, NO MAJOR PROBLEMS
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Feel a little like Goldilocks.. just right at last
by The MA from Washington State
December 19, 2018
I looked (hard) at BMW X5, Infiniti QX60, Lexus GX460.... wasn't even thinking Mercedes! Bought the ML350.
I previously drove QX80 and was looking to down size. Have been driving big SUVs for 20 years and while I wanted something smaller didn't want to feel too short (height. )
We do a lot of highway driving on two lane roads. The size and height of previous vehicles was very important to me.
I am really happy with my choice. Very quiet, smooth, comfortable and beautiful. I don't feel cramped and now wondering why I waited so long to move on from monster SUVs.
I actually sat in my car talking to a neighbor the other day, she was in a Tahoe... she was only slightly taller than me....really happy with my choice.
About my other prospects: X5 far and away the zippiest, Lexus very solid and comfortable but a little stiff; QX 60 was well appointed but can't hold a candle to its bigger brother in comfort or quiet.
The ML 350 and its successor GLE 350 are just about perfect.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
One of The Best Cars I Have Ever Owned!
by flopsy55 from San Diego, CA
December 4, 2018
I absolutely love my ML350. It is so comfortable to drive, and Mercedes has genuinely thought of everything. The smallest things that you wouldn't even notice have been accounted for, and just when you need it, you realize that it's there. It's beautiful both inside and out, and I would strongly recommend it to anyone searching for a phenomenal SUV.
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
looks good drives even better
by notdoing it from york pa
November 1, 2018
got this car to drive around my real estate clients. its super comfortable and actually gets decent mileage for its size and awd etc. nothing says I'm successful like driving a Benz
Doug was a great salesman. He did not try to over sell the car I was interested in. He answered all my questions . when I made an offer, he took it to the manager and we came to an agreement. The whole deal was very quick with no issues. The car is what I expected. I would recommend this salesperson to anyone I knew was looking for a good used car.
Great car, highly recommend for future buyers.
by GSW from Katy, TX
November 15, 2018
This car met all essential needs, had a lot of room for extra cargo that we would carry. It’s always nice to have a SUV which can be so durable.
I found a 2016 F-150 at this dealership here on cars.com for an incredible deal! Called them up and talked with Omar. Guy was super nice and was very upfront with the trucks history and was very impressionable. If I am ever in need of another car I’m definitely going back!
One of The best cars mare by Mercedes Benz.
by Mawerick from Farmingdale,New York
November 12, 2018
The perfect car to get for daily commute. I had 2 of those and always was a pleasure to have it. My family was so happy
I bought a GMC Sierra pick up truck 2012 from Road Runner. This place has some good cars. The price of the car is overall is unbeatable compared to the Michigan market. Staff are very friendly. And very trustworthy. The buying process however it’s kind of a pain just because of the fact the customer is the same person who is doing the financial process and they take some time processing that. So if you’re looking to buy straightforward, this is the best place.
However, I enjoyed thoroughly the buying process of my truck and the deal was great.
I would recommend this place if you are looking for a great deal!
Good price for good car
August 16, 2018
I like the car what it is look like. I really like Mercedes a lot and this is a good price for used car. The exterior are nice too.
When I found this car on the web I didn’t relize at first it was 2 1/2 hours (150 miles) away... I called and talked to Enzo — asked if they deliver and was Leary on purchasing a car unseen. So he FaceTimed me showed me the car inside and out! He worked with me to get the price closer to what I was looking for..Enzo was so easy to work with! We did all the paperwork over the phone and Enzo and Julian delivered it right to our door!! What a great experience-the easiest car buying experience I’ve ever had!!!thank you Enzo & Julian for great customer service!!!
We are so happy with the car love it
by jerry from Chesapeake
November 25, 2018
We test drove the car and we love it the colors awesome that's what we wanted I have my mind set on that they made it happen and we thank them I am so happy me and my wife are so happy
Even though my Land Rover didn't work out due to various problems, the service department was always top notch! The Service manager Joe was attentive and knowledgeable and always tried to do his best to help me then things went wrong. My service advisor Justin also was caring and did his best to resolve every issue. In the end the Rover was not for me due to various problems but the service department scores a 5/5 in my book!
It drives like it on air. Comfortable!
by Biggermen333 from Bronx New York
October 24, 2018
The car meets all my needs. Traveling, with family and friends. Charging ports in front and back seats. A condition in front and back vents. Steering is smooth and awitj
This is the second time we have dealt with MB Novi. Again, it was an enjoyable experience. Our salesperson was Kimberly McNett and she was a delight during the entire leasing process. She was also thoroughly knowledgeable, efficient and extremely congenial. We would deal with her and the dealership again without hesitation.
Best SUV for the money
by cmb0067 from Tampa, FL
October 17, 2018
The SUV has ample space, great space for cargo in the back, prime stereo system, great ride and comfort. The year 2015 is the last year that the ML 350 was made. The new ones are shaped different, even appear smaller.
Awesome experience with Bay Williams. Kept me in the loop throughout the entire process. She also made sure I had all of the added features I needed. I love my new Compass!
Best SUV I have owned
by Radioactive from Las Vegas nv
January 10, 2019
Bought this car with 106000 mi used and have not been disappointed. The V8 engine is high performance and 0-60 is 5.7 seconds with the high mileage. When I bought the car the interior was like new, the seats are comfortable enough that you can travel for hours without discomfort. Only downside is cost of repairs, as you get charged more for brand even outside of Mercedes dealership that you wouldn’t on other German makes like my VW rabbit.
I test drove an Infiniti Q60 I was incredible but what set them apart was how friendly William was and how great he was in taking care of us. He was very charming and funny and he was great. We ended up moving in a different direction but the quality of service was exceptional.
Great performance, reliability, looks
by MAA from Yakima, WA
July 2, 2018
Loved owning this car. Great in ice and snow, lots of room, looks beautiful. Great technology, comfortable seats, and some decent off-roading capability. Love the wood inserts and black leather. With tinted windows and the stock 20" rims is eye catching, even when 5+ years old. Would buy another one of these in a minute!
After a negative experience at a different Mercedes dealership, I sought Christi Armstrong out because of her positive online reviews. I now see why people have taken the time to review her performance. She's great! She's honest, very knowledgeable about the product, has a passion for driving, and went out of her way to make my wife and I feel comfortable and have fun with the car buying experience. The whole staff is excellent ??? Nancy who always says 'hello' and follows up every visit with a call, and Dan who did the financials was just a delight to work with. I can't say enough about this dealership, the people there are great, down to earth, and extremely customer-focused. We are big fans!
by Steven from Carmel
October 9, 2018
A Mercedes is one of the safest cars I have ever owned and I will always own one. Coast to Coast is the best place to buy a used Mercedes. Ask for Jay
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