Have bought several vehicles here before. Salesman great, service department good, facilities nice......the worst financing experience. Go get your own from other source. Terrible...rude..unprofessional....Did my research before I got there ....I knew the interest rates....was given a high rate with an 800 credit score..??? Are you serious????? when I questioned him, attitude, defense and rudeness set in...I went and got my own financing at the rate he told me wasn’t even available or possible, all within an hour. I have never been talked to like that in any dealership and I have owned many different kinds of vehicles in my many years of buying....not to say I am old, but I am not a rookie or first time buyer by any means.
Great service by Rudy Ibarra and his Director Walter Reed, they are very honest and transparent. Rudy find me the best match car within my price range. I have been buying and leasing car for last 30 years, one of the best service I got at this location. Will recommend to everyone. Thank you for a great experience.
I met with Dennis DeCet, General Manager on the warranty and maintenance of my previous purchase. His knowledge and concern helped me to understand my benefits better. His manner was friendly, professional, and helpful. Another quality employee. Thanks Dennis.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
I recently purchased my second car from Nesco. Such a nice car for an affordable price. So satisfied with the service they offered. Rami did a great job helping me make the best decision for me and my family. Although i took awhile to decide, I did not feel rushed or pressured into purchasing just any car. He was always available for all my questions. It feels good knowing i got a great deal on my car. Great Experience and i would definitely recommend them to everyone .
It was totally a wonderful experience. No high pressure sales. Amed was calm and relaxed making it me feel calm and relaxed, especially for a young man with a new dealership. He knew his product which is refreshing and follow through with customer service to the end even repairing a minor interior problem. The car was super clean and is a thrill to drive. I predict that this young man will grow his business rapidly with this kind of business ethics. I highly recommend this place to anyone.
These are good guys who tried really hard to get me into a good car. My height and leg length made it difficult, but I was shown several great cars that just didn't fit. The one that did I decided against because it was a luxury car, and I didn't want that route. But, all the folks here are great.
Doug made our car buying experience the best ever! He provided great customer service that meet our car buying needs. His attention to detail and professional service minimized a lengthy process we have experienced in the past through other car dealerships.
This is the nicest preowned dealership I have personally ever been to. I had a great experience with Jason. He is very professional, nice, and he definitely knows how to take care of his clients. I see why these guys are rated so high. I bought a Mercedes SUV for my wife’s birthday and I got the best deal on a great vehicle... highly recommend.
These guys are the BEST. If you are looking for a used car dealership without the pushy sales people, this is the place to go to. Down to earth people who make you feel like a friend, not a customer. I wouldn’t buy a car from anyone else.
Everyone! Go to this dealership and ask for Butch! What a great guy. He’s get the job done with a great price. His personally helps carry him far and he really cares about your credit and makes sure you’re ready to purchase before running your credit. What a cool dude.
I went into the dealership just to see if I wanted to get a new truck. About an hour later I was driving away in my new GMC Sierra. That was the best buying experience I have ever had at a dealership. Ozzie the GM was awesome and you could tell he appreciated me for coming in. Seth was my salesman and he was just as awesome. I have bought many (too many) vehicles in my day and Freeman was by far the best. Bill in finance was great also. No pressure to buy this, add on that, or anything. Just great folks selling great trucks. I HIGHLY recommend Freeman GMC in Grapevine!
We were not able to come to an agreement, my trade wasn’t worth what I had hoped, but the experience was amazing. I am selling my car myself and will be back to buy the vehicle I had found at the dealership.
Our journey of searching for a used Audi Q5 began more than 3 months ago. Our 1st experience was w/ Robert who helped my wife and I on the 2012 Audi Q7. Although it didn't work out, our experience was nothing short of amazing and the right at-home feeling.
Fast forward to 3 1/2 months later on June 9th, destiny brought us back to Audi Grapevine from a completely unexpected plan. We were on the way to another dealership to close out a deal w/ BMW X3, we stopped by Audi Grapevine to check out a new positing for an 2012 Audi Q5 without much expectations.
Vincent stepped in and created the best memorable experience for us. This Audi Q5 is a Prestige package that offers all the features we've been looking for. He enthusiastically showed us all how these features, MMI for example, work. He was also extremely friendly answering all the questions we had and reached out to Jameson, his manager, for additional information. Finally, he coordinated w/ the service department to clean the exterior and interior of the car like new b4 handing the keys to us.
We've been extremely happy w/ our 2012 Audi Q5 car. Our dream car could not have happened without Vincent's enthusiasm and Jameson's willingness to work w/ us. You guys rock!!!
Thanks so much for bringing our Audi Q5 wish come true,
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
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