My wife and I enjoyed working with John Mulligan. He was very friendly and professional. He answered all of our questions and assisted us with knowing how to operate our car. It was a wonderful experience and we are truly satisfied with our purchased.
One of The Best Cars I Have Ever Owned!
by flopsy55 from San Diego, CA
December 4, 2018
I absolutely love my ML350. It is so comfortable to drive, and Mercedes has genuinely thought of everything. The smallest things that you wouldn't even notice have been accounted for, and just when you need it, you realize that it's there. It's beautiful both inside and out, and I would strongly recommend it to anyone searching for a phenomenal SUV.
Sears and Nick were extremely professional and a pleasure to work with as I narrowed down my search for the right vehicle. Everything was smooth and seamless and I highly recommend them to anyone willing to buy a vehicle from a distance.
looks good drives even better
by notdoing it from york pa
November 1, 2018
got this car to drive around my real estate clients. its super comfortable and actually gets decent mileage for its size and awd etc. nothing says I'm successful like driving a Benz
Although we didn???t make a deal on the car I was looking at, Brian was knowledgeable, and not the pushy type, but very helpful. I believe he was honest about what he could offer me for my trade, and had a fair price on the car I was looking at. I take a lot of the blame for being to attached to my corvette. I would most defiantly give them another try ,if I saw another car I liked.
It drives like it on air. Comfortable!
by Biggermen333 from Bronx New York
October 24, 2018
The car meets all my needs. Traveling, with family and friends. Charging ports in front and back seats. A condition in front and back vents. Steering is smooth and awitj
I had a wonderful experience that was driven by the customer support and experience Brian created. He was extremely helpful and was very attentive to all of my questions and concerns.
Best SUV for the money
by cmb0067 from Tampa, FL
October 17, 2018
The SUV has ample space, great space for cargo in the back, prime stereo system, great ride and comfort. The year 2015 is the last year that the ML 350 was made. The new ones are shaped different, even appear smaller.
My husband and I went to many dealerships to find my new car and came back to Sears. Sarah was so easy to talk with, helped us figure out what would work best for our wants and needs and made us feel so comfortable! Thank you Sarah for the great buying experience. Sears goes above and beyond during the buying process, great dealership!
Comfort and Class
by Old Dave from West Lake Worth Fl
July 15, 2018
Amazing how people admire and think that this car costs more than there Genesis or other high end car and yet this make and model still turn etyes toward it as a leader
Best example of american courtesy and german engineering
by Harald55 from DealerRater.com
November 27, 2018
We are in the process of buying a 2018 G class. Best service from the beginning. Endre shows outstanding knowledge and is extremely helpful. Jennifer , what for a great experience to work with you the numbers. This is our second Mercedes with Sears ,and we are coming back.
The perfect car from the perfect PLACE.
by Mr VT from Harvey, Ill
June 16, 2018
The car meets all my needs PLUS. It has confort STYLE & very good performance. Love dusting off all the young bucks, only when I "have to.:
I was in the market for a different car and decided to look at Mercedes Benz. I came in not looking to buy but just look and see what was out there. After talking with John I decided to pull the trigger on a C Class. He was able to get me what needed for my trade. He was great. Very friendly low pressure. I???d recommend him to anyone looking for a Benz.
by MJSb from Windermere, FL
June 6, 2018
A little complicated as far as a DIY but so far a fantastic car, purchased another MB as I am still driving my first a 99 E320. Reliability, if you take care of them.
My wife and I had purchased three previous vehicles from Sears Imports and our fourth was the same as the others.....all great. This was our first with John Mulligan and he was very easy to do business with! John???s knowledge of the vehicles was top notch and easy going personality is great do deal with.....no pushy salesman here! John was the first person to greet me on the showroom floor even though I had passed several others, something I appreciate! I had purchased a GLK 250 Bluetec which I already owned another and driven for a 95,000 miles, thinking that maybe I made a hasty decision with getting another I decided to exchange it for a different vehicle. Both John and Sears were very accommodating and made what could have been an awkward process smooth and painless. Five star guy and five star dealer.
Tommy Kinsella , the owner, took care of a problem I had with a car I purchased. He went above and beyond to handle my problem. I recommend U CAR CONNECT for your next purchase of a vehicle. One very satisfied customer here!!!!
BMW x5 2012
by Vinnie from Silver Spring MD
September 15, 2018
This is a strong car and very safe for my family and my little sun.it has all the features that you need in car .
Erik was outstanding to deal with. We couldn't be happier with our purchase... I'm directing all my friends to this dealership first before shopping for a vehicle anywhere else.
Okay, kinda', but not worth the cost
by Thanks UPS from San Dimas, CA
December 12, 2018
I have twice been stranded due to the shifter not coming out of Neutral. Can't go forward or reverse. This is a big dependability problem!
Also, the non-leather seats have worked on destroying themselves with little cupped cuts (not due to anything in or on my pants, just fatigued and marginal material. I'd much rather have normal leather wear with the fold lines, etc. that appear over time in some vehicles.
Electronic parking brake very loud. I test drove other new, and they were all the same, annoying. Navigation voice recognition is marginal...takes a lot of repeating. Running boards are more of a problem than help. PS, High towing capability...and I personally like the way the rear seats folded down. All reviewers complain as "old school design" but, it allows folded rear seat backs to be flat and it protects the backs of the front seats from shifting cargo.
I am in love with my new to me BMW 535xi! I want to thank Alkon for such an easy process and walking me through my first finance car deal. (Without my parents) I saw the car online and it was a fantastic price. When I came in they pulled the car up for me as I waited quite excited.. The car was amazing, but being a beemer I decided to take it to my mechanic (which they had no problem with me doing so) Besides the car needing a light bulb my mechanic said it’s a great car and not to pass up the good deal. He did recommend for me to do regular maintenance to prolong the life of the car. I came back to the dealership and they replaced my lightbulb by the time I was done with the paperwork and guess what! My first oil change at Import Auto is free! This has been such an amazing experience. I am definitely recommending these guys to everyone and when I’m ready will come back for another car once I’m done with Gunter (yes I named my car!) Thank you so much =D
by Mr. C from Columbus, Ohio
December 9, 2018
The ML 550 has everything the ML63 has except the AMG engine... fully loaded and enough power to beat an M3 1/4 mile... even with that power you don't sacrifice ride as the SUV drives as easy as a car, except for the turn radius. I would purchase one for everyone I knew if I could, the ride is simply that sweet.
On 2011 my wife and I visit Feldmann import to look at pre owned BMW, long story short we not really happy with the treatment from the business manager, so we left the dealership. And yesterday 7 years later we give Feldmann Import another try.... And WOW ... what a change Esther Odland and Haley Amundson they are AMAZING. Esther so patient and answer all the question we have. And the one thing that blew my mind is .... they stay 2 hours passes the dealership business hours so we can drive our new Mercedes home that night. Again Thank you and hopefully Feldmann Import always treat every customer with the same respect.
Feel a little like Goldilocks.. just right at last
by The MA from Washington State
December 19, 2018
I looked (hard) at BMW X5, Infiniti QX60, Lexus GX460.... wasn't even thinking Mercedes! Bought the ML350.
I previously drove QX80 and was looking to down size. Have been driving big SUVs for 20 years and while I wanted something smaller didn't want to feel too short (height. )
We do a lot of highway driving on two lane roads. The size and height of previous vehicles was very important to me.
I am really happy with my choice. Very quiet, smooth, comfortable and beautiful. I don't feel cramped and now wondering why I waited so long to move on from monster SUVs.
I actually sat in my car talking to a neighbor the other day, she was in a Tahoe... she was only slightly taller than me....really happy with my choice.
About my other prospects: X5 far and away the zippiest, Lexus very solid and comfortable but a little stiff; QX 60 was well appointed but can't hold a candle to its bigger brother in comfort or quiet.
The ML 350 and its successor GLE 350 are just about perfect.
In 28 years of buying cars, this was the best sales experience I have ever had. Greg "the Mercedes man" Clark was extremely professional and courteous. He always returned calls promptly. Always answered emails. He even gave me a courtesy pickup from the airport and brought me to an immaculate showroom that looked like something out of a Pebble Beach Concourse. Beautiful machines. He and I negotiated terms on a used Tesla and I cannot be happier.
Then I was introduced to Geneva Eilertson who is one of the Finance Associates. She meticulously went thru the numbers and everything was transparent. There was a slight glitch in a computer program that Jenna, the Finance manager, remedied as well. Those two individuals are fantastic. No hard sales pitch. Very courteous explaining any options that I might like to be added to the car. They also discussed how nice it is to work for the Feldmann family dealership. You can tell they really enjoyed their work there.
Overall, I cannot say enough about the experience. As a 26 year Air Force Pilot as well as a pilot for a major airline, attention to detail, punctuality, and professionalism rank high on my list. They knocked them all out of the park. Thank you. You set the standard for all dealerships ! ...(and I hope to do business again some day on an AMG Merc!) well,...I can dream.:-))
BEST SUV EVER OWNED, SO FAR
by Roysboy from Conifer, CO
November 17, 2018
Checks all the features available currently, most economy in category with Blue Tech Diesel power, 28 mpg, torque to spare climbs mountains effortlessly, hauls and tows large, NO MAJOR PROBLEMS
Leo Guzman is the best! He goes above and beyond, working tirelessly for all of his customers. I have never worked with a dealer that was more down to earth and cares so much about making the customer happy. Thank you Leo!
SUV DOES IT ALL Reliable and Gorgeous Too
by TwoPhoenicians from Scottsdale, AZ
January 2, 2019
Purchased the Mercedes ML350 to tow a boat. It was fully loaded with every bell & whistle possible, incl 20" wheels. It came in so handy and made everyday life easier, like shopping, travel, etc. And the design is sensational. Interior-wise, I have no improvements to suggest, except to includes that bucket-seat extension under the legs that MB offers now. Exterior, I had floorboards & tow hitch, it was perfect. Towed a 20' boat like I had nothing attached. Powerful, excelerates easily, sound system best I ever heard. Excellent vehicle.
We bought a used car for my son. We had a few issues with getting the car but Morries's Nissan handled it well! They bent over backwards with helping us out..our salesman Jason even came in on his day off and the service manager Jermery was awesome also. We are very pleased and happy with Morries!!
Don't Be Fooled By The Name
by DJC from Delmar, Maryland
June 6, 2018
Maintenance costly and premature recommendations of service compared to ALL other companies. Example: Spark Plugs at 50k and everyone else is 100k. Seriously @ $575!
Was impressed by the quantity of preowned certified vehicles available. A representative from the dealership contacted me within an hour to answer my questions. Haven’t found exactly what I’m looking for...yet, but would be happy to work with ‘‘tis dealership.
Good price for good car
August 16, 2018
I like the car what it is look like. I really like Mercedes a lot and this is a good price for used car. The exterior are nice too.
I was looking around for a certified CLS and there was a beautiful one at their show room. Unfortunately the price was too high The dealership was reluctant to negotiate
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