I really regret not going to Action Automotive sooner! Every other dealer I visited used high-pressure/high-stress sales tactics, had zero respect for my very busy work schedule, and not one of them could even get my name right!
Ben had everything ready to go, and got to work right away on beating my bank's finance rate. I was in and out quickly, with no pressure, no stress, and a great rate on my loan. Would DEFINITELY recommend!!!
We searched the National Capital Region for the right vehicle at almost every Mercedes dealership in the area. This dealership not only found us what we were looking for but also gave great customer service, made sure every feature we wanted was included and made the deal exactly what we were looking for. We will definitely be bringing our business back. A high class experience, but down to earth. We are so happy about our purchase.
We had a great, no pressure, experience with Matt and Mike. The price of the vehicle we purchased was priced competitively from the get go (we did weeks of online research) and they didn’t mind us getting the car inspected by an independent mechanic. One of the best car buying experiences I ever had!
by Steven j Brown from 2927 Lake Forest dr Upper Marlboro MD 20774
September 6, 2018
I had nothing but excellent service in regards to Darcars of Fairfax facility. The experience from car buying “Eric” to management providing me with the certainty of any issues “IJ” to the service department showing pure professionalism. I really appreciate this experience.
Charlie Miller made buying my new vehicle a pleasant experience. He never pressured me. He had extensive knowledge of the vehicles. He made sure I was happy every step of the way. He even followed up several times in the week following my purchase to answer my 1000 questions again and make sure I was satisfied. I have already recommended him to friends looking for a vehicle. He is just a great real guy!
Carbiz has made buying enjoyable. This was by far the least stressful car buying experience ever. Impressive showroom. No strong arm sales staff. William was extremely courteous and kept us informed the entire way. Definitely recommend carbiz if you are in the market for a new car.
Was having constant headliner rattling noise either from headliner or panoramic roof. First took vehicle to Tyson's Corner Mercedes-Benz, Service Writer assistant manager Told me the noise was coming from the headliner and needed to be replaced which requires removing the front windshield which mostly break on the removal process and replaced with a non Mercedes-Benz original acoustic windshield. I decided I needed a second opinion service appointment at Mercedes-Benz of Chantilly. With a good news phone call message from service advisor: Cristian Grijalva that the headliner was not the issue it was the panoramic roof assembly parts that needed to to lubed. The headliner/roof noise is now gone. "Thank you MB Chantilly"
Ronnie Naman was very professional and wonderful to work with. Very satisfied with the buying experience. He quickly accepted my leased car and showed me the car I was looking for. I was out of the dealership very quickly.
I came in on a Monday morning enjoyed great customer service from Yevgen, he allowed me to be in control of my experience. They were very patient and offered me coffee and didn???t force anything. This team was very upfront and did extra by keeping me informed on the process and procedures. I would recommend Yassine or Yevgen when purchasing a vehicle from this particular location.
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