If zero stars was an option, that would better describe the service provided by this dealership. Not only did they make me an appointment for body work with a loaner vehicle and then tell me that I couldn't keep the loaner vehicle during the body service (because their body shop is in Cranberry....not sure what that has to do with anything) but also said they wouldn't be able to do the body work until the following week. To make everything even worse, when I took my car elsewhere for an estimate, I was told that the previous repair done by the dealership was terrible and would require more work and money to repair in order to fix the shoddy job. I bought a luxury car for a reason.....the first benefit if owning an Infiniti on the Infiniti USA website is service and courtesy vehicles.....neither of which this dealership provides. I will go out of my way in the future to never give business to any Cochran dealership and let everyone I know to do the same. The dealership has contacted me and is trying to make this right and being very accommodating. More to come.....
Had a wonderful experience at LW. When I asked Zach if the car had any mechanical issues, he said "we stand behind our cars", and LW did not disappoint. I highly recommend, and will consider a future car purchase at this locally owned dealership.
Can’t say enough about the guys at LW Automotive. Was hands down the best car buying experience we’ve had and I have been known to buy a lot of cars. I purchased a specialty car from these guys and they were not pushy at all. It was a vehicle I saw driving past the lot. I stopped by a total of 4 times. Jeff did not seem to care one bit. I was not planning on buying the car but the last time I stopped Jeff told me a price that I could not pass up. Later on that day I had the wife take me up to pick it up. The car I purchased was a 1965 ac cobra kit. I always wanted one but never planned on buying. The overall dealings with Jeff and the fair price was why I purchased it. They were not pushy at all. This is what the car business should be like. Hope there are more places like lw auto. I will be back again for another car. Thanks guy RickJ65ac
It was my best car buying experience ever! I needed a good used car for my son. I found this car on the internet and it was in his price range. Their salesman, Bob Guckert, was fantastic and very professional! i explained what car we wanted see and we took it for a test drive. There was no pressure to up sell us. We got a great deal on the car we wanted. I highly recommend Bobby Rahal Automotive no matter what you are shopping for; new or used. They have a great selection of vehicles on their lot and are great to work with!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
After visiting a few dealers and test driving some cars, we settled in at #1 Cochran Kia of Robinson which made us feel at home. From the very beginning, Ron Gardner and his associate Patti made us feel at home. Their knowledge of the vehicles was impressive. Both went out of their way to work with us on getting a car that met out needs and stay within our budget. Ron was very clear in presenting all available incentives that were being offered and even went a step beyond in getting us the price we were willing to pay. We ended up leasing a Cadenza that is just beautiful in all aspects from styling to performance and loaded options. This car buying experience was the best I've had in many years. A special thanks to Ron and Patti for making this happen. I would definitely recommend #1 Cochran Kia of Robinson and especially Ron Gardner and Patti.
Great experience!! Process was very quick. Loved the customer service. I plan on recommending my friends and family to shop Here for cars. The place is Awesome!! I love my car & I plan on keeping it as clean as I first got in it. Thanks!!!
Like for many people, visiting a car dealership to shop for a vehicle can be intimidating. But the folks at Bill Gray are thankfully different. From my first visit to my fifth, my experience was outstanding. From the front desk, to the sale associate, to the finance person , everyone was affable and pleasant. In addition, they do not exerted any sales pressure on us. The price negotiation was downright simple. My thanks to Erin and Joe. My family and I would highly recommend this place.
Experience was excellent overall and sales team, especially Derek Toadvine, was exceptional. Demonstration of the auto's extensive features was thorough and comprehensible. Selection of vehicles and the facilities were excellent.
I've been here a dozen times for service and first of all, you just drive right in, and they have abundant staff, and loaners. The bad review I just read on here is completely off base, and I wouldn't have even reviewed if I didn't read how negative that one was... they don't deserve any negative reviews. I've been to a lot of dealerships and I've filed complaints againt two with corporate, and I can tell you this one is very nice and has very good service. They even will text you when it's ready. Keep up the good work
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
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