I had an emergency situation that required a visit to Mercedes of McKinney Texas. They treated me as if I was a local customer and took care of me and my issue with professionalism!! I truly appreciate their support.
Sam Shamshiri was excellent to work with. I reviewed the car online and was not able to shop physically because of a handicap charge. He took the time out to drive the vehicle to my residence and made it very easy for me to complete the formalities of the sale. Ermin Komic from finance was just as friendly and informative. Will definitely drive the distance for service and perhaps a second vehicle!
Mike Micael (Aman) was my salesman & he was AWESOME! He worked with my husband & I for hours until we all could agree on the perfect car & perfect price. He was kind & patient throughout the entire process. Mercedes even got me a lower APR than my credit union which allowed me to add GAP & a Manufacturer Warranty & still remain in budget. I am very pleased with Mercedes Benz of Plano & will for sure use them again!
Great service from beginning to end! A friendly reminder be email was given to remind me of my service date and time. While waiting for the service to be completed, I relaxed in the spacious waiting area!
Everyone was really nice and I got the car I wanted! Mike was very knowledgeable about each model of car I was interested in. Also, he let me test drive the cars and pointed out the special features that were inside of each car. Amber and Chris were helpful as well! :)
I just walked in the door when Mike received me with a great smile, he offered me watter before any other questions. I just left the Lexus with a bad test in my mouth, I was ready for fight "his aproche changed my attached" and I ordered my car hopefully I will be home when I drive my car home
Mike and Chris are great to work with, reliable, and great customer service, provide all required information for your purchase and follows up when required. I would definitely come back to their dealership.
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