I went in to get my Service A completed for my GLC. The service advisor Don was great! My only complaint was the chat service. I made my appointment through the chat service and also requested a quote for the Service A. The chat representative quoted me $260 but when I asked the person over the counter, it was over $300. The representative at the register informed me the chat representative should not be quoting the fees for services as they are not an employee of the dealership. Hopefully, they get this taken care of soon because that can be misleading.
Love it so far
by Vernon from Santa Cruz ca
October 15, 2018
I've had the van for two months now and am quite satisfied. Decent handling,Comfortable , quiet ( in passenger model) and over 28 mpg on country highways.
Only complaint is the self parking option( Parktronic) is flaky. Only woks about half the time-really not worth the big bucks for that option.
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