This will be the sixth range rover I have bought from Land Rover Gwinnett. Mary Cromer takes the best care of me from beginning to end. Her service is superb. I Will never shop anywhere else for a car .
We must give the highest praise to the two salesmen that helped us with the purchase of our new Mercedes Hunter Hamilton and Larry Campbell. Purchased the car February 3 and went back today to ask a few questions Larry could not have been more accommodating to get our needs met. Kennth and Marjorie Chism
My shopping experience was outstanding. Everyone is extremely friendly and Neal is an outstanding sales person. Dealership is very clean and everyone is willing to go out of their way to give you an experience to remember.
Basically, I believe that when selling new cars there shouldn???t be any problems with the car. Due to my experience here I had to wait an extra hour and a half after purchasing the vehicle. It should have been all ready to be received upon purchase
Came in to replace battery and service rep or supervisor, (not really sure), was very quick and courteous. I was out with only 15 minutes or so. I love how you don???t need to make any appointments for any service.
Due to our sales rep we had a very positive experience at your dealership. Adam was very knowledgeable about the car and very accommodating with our schedules. He was very patient and answered all our questions in depth. We would recommend your dealership and Adam without hesitation
Jeffrey from service department was very helpful. He noticed a piece missing from my daughters Honda Accord. Also brought to my attention that the battery was going to die & replaced. It for me under warranty. Also explained the importance to rotate and balance my tires every 20,000 miles. I did a rotation and balance. Wait time was not too long
We started our process looking for our next car by looking around all over the internet for the perfect Mercedes. As fate had it, our perfect match for an E400 was located at Mercedes-Benz of Hoffman Estates. At the time, my wife and I only were in the beginning stages for figuring out what our next car was going to be. It was a Saturday we planned to test drive cars and then review what we liked/didn't like and buy at a later date, Once we met with our assigned sales member, Greg Bolte, we knew we were in good hands. Greg gave us the overview and tour of the E400 we were considering and answered all of our questions with the utmost care and professionalism. After the test drive, Greg was genuinely interested in our thoughts and what we were looking for. Even though we were in a spot to buy as inventory moves quickly, Greg and Tom were never pushy or aggressive with their sales technique. A technique that both my wife and I appreciated. We took time to think over the prospect of buying the E400. It just made sense and these were the people we wanted to give our business to. The buying process and financing team that we worked with, including Jose Gomez, were a breeze to work with for this purchase. The team kindly stayed late past closing to ensure we could drive away that evening in our new car. HIGHLY RECOMMENDED!
Karina Kirkmire did an outstanding job of assisting me with any questions I had, and being a top notch professional. She was not pushy and she was very helpful throughout the process. I highly recommend her. Finance Manager Rachel Abielmona was also very helpful and a great communicator with any questions I had.
Keith in sales is top drawer, he found the vehicle with the options that best suited our business, and gave us all the information we needed to make a comprehensive decision - with out pressure to buy. He then turned us over to Coleah in finance , for a seamless close to our purchase. Nice job MB Seattle, we will be back.
Marius was very helpful, friendly, and very knowledgeable. He made the process quick and easy. I would definitely recommand him if you’re lucky for a Mercedes!
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