Lou Gallo went beyond what one might expect a salesman would do to find the auto we wanted. He was so dedicated to customer satisfaction and we greatly appreciate his interest in achieving such a high level. Thank you Lou! You are a rare commodity and a great asset to Benzyl Busch Mercedes Benz..
John Niejadlik, my Service Advisor, was very professional. He perused my vehicle's maintenance record and discussed the service required at the time. My vehicle was ready in the time he specified which I appreciated.
Excellent automobile and a joy to drive
by Clark Booth from Newport Beach, Ca.
November 25, 2018
Excellent automobile as stated about and bes of all my spouse loves it, is also the reason that i purchased the car after the lease expired.
The service was great. The MB Representative was good and curteous. Time of wait was minimal.
i love the ride
by GARY from Clovis
August 21, 2018
purchased a new 2015 s550 Sport with a lot of options and under 18 miles. I'm a big guy, 6.1 and big-boned, with two younger children . There is still some room behind me with the seat backed up all of the way. The features and smart key are a nice touch. I am used to a V-6 ml 350 vehicle, so it has taken some time getting pumup speed time this one exlent feel like 747 run runway wow
Great Experience working with Manny Rodriguez on a GLA 250
by GeosDC from DealerRater.com
December 3, 2018
When I got tired of the antics of the DC Metro area dealers, I decided to check out of area dealerships. In researching, I came across Helms Brothers in Bayside, New York. Through a referral, I reached out to an outstanding salesperson, Manny Rodriguez. He knows about every vehicle he sells, very professional, attentive and leaves no questions unanswered. It was a pleasure to have worked with Manny in regards to my GLA 250 lease. He is a valuable asset to Helms Brothers. He went way above and beyond to find me the perfect vehicle on my timeline and price range. Hard to believe that a dealer has awesome deals in NYC, but it's true and worth every mile to drive a little to save a lot!!! I will definitely consider Helms Brothers for future automotive needs. Thanks again! George, Washington, DC
We got our new GLC from Ray Catena recently and were very happy with the overall experience. From setting up time for the test drive to the actual decision, the service was professional, friendly and very customized. We worked with Lenny, who was brilliant. Very knowledgeable and responsive, and not at all intrusive like so many other car salespeople. 5 stars from us!
Well Built & comfortable (a Sports Car for Adults)
by Mr Bill from Charleston, SC
December 20, 2018
We own a Caddy and a Lexus but this SL400 Mercedes is by far the nicest vehicle we have ever owned. The options and technology is 1st class and the car looks fantastic. Its a $92K car so it should, right?
My experience was excellent at Ray Catena of Union!! I was unsure what I wanted from a new to pre-certified Mercedes but after searching for about a week both online and at other dealerships I knew who I wanted to buy car from....Chris Bradfield. Chris was professional, knowledgeable and always listened to my questions and understood my goals. He politely took me out for test drives and while I didn't buy the brand new Mercedes I did end up buying a pre-owned vehicle which was better suited for my budget. I think Chris is a great representation of the dealership and while I know he was fairly new, he was trained very well and if he didn't know the answers, he knew where to go to get them. I applaud the managment of Ray Catena Union for identifying good talent and giving young professionals (like his brother Nick) an opportunity to grow in the organization. Chris is a real asset to the dealership and I can see him continuing to grow and assume further managment/leadership at some point. Thank you!!
The perfect roadster!
by Retired from Huntington Beach, California
July 2, 2018
This vehicle is exactly what we were looking for! Luxury, style, comfort and performance! We really like the hardtop/convertible feature that gives us the choice of the open sky or coupe style quiet!
We had a wonderful experience dealing with Lenny. He was very professional and helpful in putting us into our new 2019 C300. We were unable to pick up the car in person. Lenny arranged for Jordy to deliver the car to us. He demonstrated the new features of the car and took the time to make us comfortable with the car. Lenny and Jordy are two employees you can be very proud to have representing your dealership. Carol and Frank Moran
Great service and an efficient process. Drop off in morning, loaner car, they follow up first on repairs needed and suggestions, call when car is ready, drop off loaner and back on the road.
Greatest ride ever
by Benz Fan from Oxnard
November 11, 2018
I have quite a few Mercedes Benzes but this is my 1st S class, and there is a reason why this is the flagship and top of the line. The comfort and stability make you feel very safe. I really have fun driving this car and it really commands the respect from the motorist on the road. I regret having to wait 3 years to buy one, but now that I have it I will try to keep this one forever! Excellent work Mercedes Benz Engineers, and more power to all of you.
Very good customer service from start to finish. Everybody was very accommodating and they make you feel at ease, Ana Marie and Deron were thumbs up. They gave me no pressure s at all. I could sum it all up as a one amazing experience. Highly recommended.
Christopher Bartolini was aggressively knowledgeable in his craft, patient, kind and made me feel comfortable in making my choice. He did what it took to get me in the vehicle I wanted using the budget I gave. He made the deal happen to both our satisfaction.
Best riding and quickest car I have owned
by TWH from Washington, DC
November 28, 2018
Excellent car if one can afford it got this 2016 as a CPO under warranty for 53 months unlimited mileage. Odd color combo black exterior black carpet, tan seats. One of the best looking ones I saw. My recommendation if at all possible buy one as a CPO, repair bills on these cars are expensive.
I’ve been dealing with Mercedes Benz of Nanuet for the last 5 years. This is the top place to go when buying a Mercedes Benz. From the sales department to the service department. They all make you feel right at home. Rene Garcia and James Fede truly made me feel like family. They answered all my questions and were there for me every step of the way.
by Lee from St Petersburg, FL
July 25, 2018
True luxury, classy, and sophisticated. I love this car! It is a little expensive to maintain, but worth it! I wanted a white one but my car had the perfect light gray interior. ?
My first purchase in 2012 was wonderful experience with Tim Welsh. As the years have gone by , I have also dealt with Ed and Griffin in Sprinter Sales, all of the sales personnel making car / van buying a very easy process. John and Michael in service have been keeping the " fleet " running perfectly, Finance department easy to deal with, and of course Richard who knows everything about the MB lineup and never far away to help navigate the MB command system.
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