It was my first Mercedes and I met Phil in the shop, he solved what was my concern and treat like his family. He recommended excellent cars for me and it was great experience that I could actually discuss all the specific matters. I will enjoy my drive and my family will, too. I am really thanks to Phil and his entire crew.
Initial sales contact was within a half a day. Treated with respect and honesty. very cool the way they emailed a slideshow of the dealership and car I was interested in.
Follow up was just enough without being overwhelming.
Unfortunately they sold the car I was interested in. I will continue to keep my eye on this dealer for a car. Again, treated with professionalism and courtesy throughout the experience.
Wife and I were shopping for a new family vehicle since we already had an SUV and a convertible Jag. We found a newly listed Mercedes Benz Brabus Edition S550 advertised at EuroCar. I called on early on Saturday morning and my call was answered by Christian Beyer. Being in the automotive racing industry for over 40 years I was expecting the normal "salesmanship b/s" especially when purchasing a used vehicle. To my surprise I was greeted with total professionalism and factual information. One sales pitch he gave was true, they had received many calls that morning on the car with several individuals saying they were on their way to buy the car. Christian said if I really wanted the car would I provide some form of deposit to protect my position since it would take 11/2 hr to drive to the facilities. I did as requested. Upon arrival the Brabus was parked out front looking like it just came off the showroom floor.....beautiful. My wife fell in love. Upon entering the agency several sales personal were arguing over the car for each had 'deals' working. Christian graciously led us into his office and we signed papers immediately. Afterwards he painstakingly showed my wife and I every aspect of the vehicle, test drove and again went over several facts for my wife. I'm 70 and have purchased many exotic cars in my life of all makes and models, been to way too many dealerships and have endured every sales pitch there is and more. At EuroCar, all we received was professionalism and respect. From the initial greeting to the finance department and back to receiving our keys to the most beautiful Brabus we ever had, Christian and members treated us with utmost professionalism. This is how dealerships should act.. EuroCar really impressed my wife who hates car dealerships like going to the dentist, instead it was like going shopping with an American Express Black card, all fun! I highly recommend EuroCar and Christian if you ever want an exotic car or a high caliber family car, EuroCar has it and most importantly they have professionals like Christian who understand the cars, the buyers and the finance. Beautiful showroom as well... Big Toys!!!!!
I just finished the process of trading in my car and purchasing a Mercedes benz C63 from this dealership. The experience I had here was excellent. This is the best customer service I've received at any dealer so far. As soon as I walked in the door Morgan greeted me and sat me down to explain everything with my trade. After that, we went out to test drive multiple cars. I found the one I really liked and we went on to the whole financing situation.
Mike really helped me out a lot with financing. Finding a bank who would finance a younger guy with not much credit history. He worked hard to get me the best rate possible. I'm really thankful for that. He made sure I was explained the details for the loan at the end as well.
Once everything was set. The owner, Malcom, came in to the office to check how my whole experience was here. Really friendly guy to talk to. He's got a great team here working with him.
Excellent service from the moment I walked up. Quality customer service and very attentive to my needs. Sales reps were eager to help and not to pushy. I would recommend going to this dealer if you're interested in purchasing a quality car for a great value. I love my Infiniti 50!
This is the 6th car we are buying from this dealership. Bernie Mendez helped us to purchase the last 4. He was great, knowledgeable, attentive, patient, helpful. He made us happy every time. I trust that Bernie did the best possible deal for us. Everyone we met there was friendly and efficient. MB of Laguna Niguel is a great place to buy a car.
MB of Laguna Niguel is a great place to buy a car.
by Ganna L from Laguna Niguel, CA
November 27, 2018
This is the 7th car we are buying from this dealership. Bernie Mendez helped us to purchase the last 4.
He was great, knowledgeable, attentive, patient, helpful. He made us happy every time. I trust that Bernie did the best possible deal for us. Everyone we met there was friendly and efficient.
MB of Laguna Niguel is a great place to buy a car.
Matt contacted me shortly after reviewing my car on cars.com . It was by far the best online description and car purchasing experience ever!! They gave me a great price on my trade-in and the purchasing process was a breeze .
Highly recommend Paradise Automotive Group
I stopped by last night and met Mark and Israel. Immediately Mark made sure I was comfortable and put me at east about the buying process. He's really a stand up guy, and I felt NO pressure at all. I hope to continue to do business with him and the good people there at M Motorsports.
Nael Issa was a wonderful sales person. Personable and knowledgeable. He listened and found me the car I wanted. I was referred to him by my neighbor, who also purchased a Mercedes from him. Thanks for making my first Mercedes experience a great one!
I was very happy with my experience here! I recently leased my first Mercedes so I had a lot to learn. My salesperson Anait was very helpful and made the whole process enjoyable. She was very informative and went above and beyond to provide me with superb customer service. I couldn't imagine having a better experience! I'll be recommending all my family and friends to contact Anait when they're looking to buy/lease a car.
Babak is the best!! friendly and honest!! will only make appts with him
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