The way car experience should be.
Outstanding customer service provided by Sales Consultant named Hassan.
Will definitely recommend Hassan at this dealership for friends, families and associates. Kudos!
Best riding and quickest car I have owned
by TWH from Washington, DC
November 28, 2018
Excellent car if one can afford it got this 2016 as a CPO under warranty for 53 months unlimited mileage. Odd color combo black exterior black carpet, tan seats. One of the best looking ones I saw. My recommendation if at all possible buy one as a CPO, repair bills on these cars are expensive.
I like their knowledge and how courteous they are. Although the vehicle I had purchased had a couple issues, they worked hard to make sure the problems were fixed properly and I was back on the road quickly. Thanks Guys !!!
Most luxurious sports car
by robtr333 from Boston, Massachusetts
November 27, 2018
This is the most luxurious and well priced sports car on the market. The luxury features are the same as the Bentley GT, but much more reasonably priced.
We searched the National Capital Region for the right vehicle at almost every Mercedes dealership in the area. This dealership not only found us what we were looking for but also gave great customer service, made sure every feature we wanted was included and made the deal exactly what we were looking for. We will definitely be bringing our business back. A high class experience, but down to earth. We are so happy about our purchase.
My Dream Car
by Hassan Khan from Orlando, Florida
November 25, 2018
I can’t believe I own S Class Mercedes Love this Car so comfortable, stylish elegant look when you drive S Class I really appreciate to God. He is the provider.
Excellent professional service in a timely manner.
i love the ride
by GARY from Clovis
August 21, 2018
purchased a new 2015 s550 Sport with a lot of options and under 18 miles. I'm a big guy, 6.1 and big-boned, with two younger children . There is still some room behind me with the seat backed up all of the way. The features and smart key are a nice touch. I am used to a V-6 ml 350 vehicle, so it has taken some time getting pumup speed time this one exlent feel like 747 run runway wow
The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.
Well Built & comfortable (a Sports Car for Adults)
by Mr Bill from Charleston, SC
December 20, 2018
We own a Caddy and a Lexus but this SL400 Mercedes is by far the nicest vehicle we have ever owned. The options and technology is 1st class and the car looks fantastic. Its a $92K car so it should, right?
This is an amazing company , has amazing customer service , and the staff are so helpful, I recieved help from one of the managers Mahtab, she’s very helpful and is willing to go an extra mile and help you out :) haha no pun intended! Amazing company , highly recommend
The perfect roadster!
by Retired from Huntington Beach, California
July 2, 2018
This vehicle is exactly what we were looking for! Luxury, style, comfort and performance! We really like the hardtop/convertible feature that gives us the choice of the open sky or coupe style quiet!
Replacing my review titled Be honest with customers. Cars.com doesn’t allow for easy removal or update of reviews. I fixed the issues with the car at my own cost. I had got the car at a good price anyway since when bought new it’s a car that costs over $100k. So I accept that, and since car drives great after the repairs think it’s appropriate to revise the ratings for Imperial Highline.
Greatest ride ever
by Benz Fan from Oxnard
November 11, 2018
I have quite a few Mercedes Benzes but this is my 1st S class, and there is a reason why this is the flagship and top of the line. The comfort and stability make you feel very safe. I really have fun driving this car and it really commands the respect from the motorist on the road. I regret having to wait 3 years to buy one, but now that I have it I will try to keep this one forever! Excellent work Mercedes Benz Engineers, and more power to all of you.
Very good price, high end cars. I had a great experience with them. Definitely will buy from them again and strongly recommend them.
If you looking for high end car and reasonable price look no further.
Awesome Car...just like home
by Sly from Silver Spring
July 18, 2018
This vehicle provides luxury with speed and many amenities. I truly am an S-type of person and love it. If you are looking to upgrade, look no further.
Fahim was amazing. great service and super sweetheart. love my new g class. I've been wanting one for years and finally found the perfect used one. fahim took care of all my concerns (very minor things) and got me in and out. detailed to perfection by their detail staff. love it.
I’ve been a BMW driver for about 3 years now and have been to numerous BMW dealerships. In my experience, all BMW dealerships hold themselves to the highest standards, but somehow Sterling has set themselves far apart from their counterparts.
Whether it’s walking into service or the showroom everyone recognizes me and remembers my name from previous engagements. It makes me feel very welcome and part of a family of BMW aficionados. Everyone is super friendly and is genuinely interested in what you have to say, whether it’s just small talk or business.
I’ve been going to Sterling for about 1 year now and I don’t think any dealership can compare in quality, customer service, and professionalism.
I would like to specifically mention:
Robert Graves, for his exceptional professionalism, knowledge, and salesmanship to get me into my brand new BMW M4, the ultimate driving machine.
Beaver Ho, for setting THE standard for all service providers with his professionalism and personal interest in ensuring I get the best quality and care.
Ash Soroushi, for making the finance process a breeze with how professional and knowledgeable he was. Extremely easy to understand every detail of the contract.
Matthew Tillman, for his expertise in the sales process.
Excellent automobile and a joy to drive
by Clark Booth from Newport Beach, Ca.
November 25, 2018
Excellent automobile as stated about and bes of all my spouse loves it, is also the reason that i purchased the car after the lease expired.
Two weeks ago I¿ went to buy a car and I¿ met a nice gentleman and saw 2 cars I¿ was interested and went road test both of them. Choose one I¿ like and made a deal that day with my trade in which I¿ thought I¿ I¿ got fair deal and bought my self a dream car A Maserati. They prepared it for me without any hassle and did the paperwork and pick it up. They treated me with respect and felt very comfortable. Drive it now very happy with it so far.
My experience in purchasing a new (for me!) car at the Arlington, VA MerLex dealership was simply outstanding. Everyone on staff was friendly, efficient and professional. I have to single-out the sales associate who helped me, Moe. Moe was super helpful, knowledgeable, and friendly. I cannot think of a better car purchasing experience anyone could have beyond Moe and MerLex! Thank you Moe and everyone at MerLex.
Masi from Merlex Auto Group was very friendly, professional, and very knowledgeable. Ultimately, he was the reason we decided to buy from Merlex Auto Group. He made us feel comfortable and confident in our decision. They have a very good selection of fine automobiles. Whatever you choose, you will be happy with your decision.
Even after I purchased my new Mercedes, Fred’s Staff called me and made sure if there was a corncern or anything I needed. This place is the most knowledgeable and professional. They really took care of me and it amazed me to see people who actually like doing their jobs right. Thanks to the Fred’s Staff I will always be a customer !! I recommend everyone to stop by even if you don’t want to buy a car.
While working with Mr. Bouchard, an amazing, albeit almost unheard of thing transpired... Initially, WE decided maybe it was not the most opportune time for me to purchase a new vehicle and there was absolutely no pressure from Ron. For this reason, when I felt the time was right, I reached back out to him. It was my first time leasing a vehicle; however, he and Sandra Snyder (in Finance) handled me with kitten gloves... even with it being late in the evening and I was their last client, I never felt rushed. They answered all my questions and went above and beyond to make sure I was well informed to make the best financial decisions. If you're looking for a great buying experience with awesome people who will put your mind at ease from start to finish, go to Ron and Sandra!!
My experience with Mercedes-Benz of Alexandria was an extremely positive one. One of the reasons I chose MB-Alexandria was the great reviews they consistently received from customers as well as their wide selection of cars to chose from. When I arrived at the dealership my brother and I were met by George Jermstad. George was warm, personable and very professional. He was also very knowledgable and was very patient in answering whatever questions we had. George was an integral part of what was a very positive experience in purchasing my car! I would definitely recommend Mercedes-Benz of Alexandria!
First class car deserves first class service, and that's what I always get at Mercedes. MB of Alexandria is no exception. Everyone was courteous and helpful. Service rep George Boatwright was polite, personable, and professional. We were called to approve necessary work and were informed of what was needed, cost and time to complete. Work was done on time and correctly. We couldn't pick the car up right away, but they let us keep the loaner car an extra day. Expensive, but you do get what you pay for.
Great overall experience. Ramesh made everything extremely easy.
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