Mercedes of Scottsdale came as a referral from a friend. Sales person, Bojan Savic was recommended and I really hoped that car buying can be at least "not mind damaging" as it was in the past. In short; test drive, choice of the car, negotiations were easy as a breeze.
I still can't believe can it really be this easy, or I just had bad experiences in the past.
Bojan and entire staff at Mercedes of Scottsdale is highly recommended. I would even recommend buying a Mercedes Benz just for this reason.
Loved Patrick he was wonderful. Narrowed down to what we wanted and the price extended was same dealer discount as one on line. Asked if we bought 2 cars (one used but still a total of 65 or so K) if better deal. Answer was no. Got finance offer of 9.8. Asked for better. Came back after running our credit w offer of 4.9.still Not great. We have excellent credit. Enter finance manager. Basically asked what he could do for us. Pretty clear we wanted better finance rate. Attitude of him was just brutal. Patronizing and rude. Unfortunately after 5 min of dealing w him we left the dealership w a sour taste and a disappointed daughter. Felt badly for Patrick as he was fantastic.
Working with Jonathan Musil at MB of Scottsdale has been a great experience. I never purchased a vehicle out of state sight unseen, specifically a used/certified vehicle and Jonathan went above and beyond to assure me of the condition of the car, the entire purchase process, and the delivery process. Even after I received the car and voiced a few concerns, not once did I get push back. Only amazing customer service to ensure my purchase was 100% perfect. I thank Jonathan and his team for the awesome experience and of course the awesome car! I will be returning for business in the future. =)
Easy and enjoyable car buying experience. Rob Rossi was a pleasure to work with. He was knowledgeable, friendly and worked within our budget. We are very happy with the entire experience.
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