I have been debating buying a new (used) car for a while. Searched the Mercedes CPO website regularly. When I saw that Greenwich had an ML with every feature my wife and I wanted I still procrastinated. I waited till this past Friday afternoon to call Greenwich Mercedes. Receptionist put me in touch with Tim H. and an hour later I had agreed to buy the car and pick it up the next day. Now, I told Tim that I was coming from Jersey so I wanted to be sure the paperwork and car would be ready so we can just take it home that same day. True to his word, Tim ensured that Finance had all the papers ready to sign and that the car was fully detailed. We drove up Saturday around noon and were home before dinnertime with a new ML350.
Christopher Bartolini was aggressively knowledgeable in his craft, patient, kind and made me feel comfortable in making my choice. He did what it took to get me in the vehicle I wanted using the budget I gave. He made the deal happen to both our satisfaction.
Jose Ramos the best sales rep in the world. Both the entire team at Benz of Fairfield went out of their way, above and beyond to get me into my dream car. No gimmicks, honest and up front salesmanship. I have no words to thank them all for their hard work. They made sure I got exactly what I wanted. Thanks a mil, I really appreciate all that you did.
After leasing cars from another dealers and brands I decide to try MB didn't really thought I could afford a MB but John Valentino made it happen, couldn't be any better, his attentions, excellent customer services, and extraordinary professionalism. Thank you John my family and I really appreciated your hard work.
Absolute excellent service and attention from both Michael and Shawn could not ask for more professional service all questions were answered all issue taken care of this is 2nd auto I lease from this dealership and would highly recommend to anyone to deal with both Michael and Shawn
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