Since I bought my SL in downtown LA from the Mercedes-Benz dealership, I have been Lucky to have met Tino as my service advisor and he has help keep my SL500 in mint condition for over 10 years. Most important is the fact that I trust him and I know that he is honest, professional with integrity and extreme knowledge and his trade. If you're looking for someone honest and don't like to get Cheated, ask for Tino Eyvazian when you buy a Mercedes to help you maintain your Benze he is my trusted car doctor.
I was very happy with my experience here! I recently leased my first Mercedes so I had a lot to learn. My salesperson Anait was very helpful and made the whole process enjoyable. She was very informative and went above and beyond to provide me with superb customer service. I couldn't imagine having a better experience! I'll be recommending all my family and friends to contact Anait when they're looking to buy/lease a car.
Jenna is my new service advisor. This was my first time at this dealership and I will now be servicing both M-class and new C - class at this location with Jenna! She’s helpful, professional and made my experience so easy.She’s great and has won me over as a customer! Thank you Jenna.
Nael Issa was a wonderful sales person. Personable and knowledgeable. He listened and found me the car I wanted. I was referred to him by my neighbor, who also purchased a Mercedes from him. Thanks for making my first Mercedes experience a great one!
I can't speak highly enough about this establishment. Chris and Tyler were especially courteous and made our buying experience the best we've ever had from a car dealership. In case you're thinking, "Duh, when you buy something that expensive, they have to kiss your @$$," we bought a used Jeep for less than 30K. They're just good people, regardless of who you are or what you're buying.
Went to test drive an E350. Was greeted by salesperson shortly after walking in to the showroom and instead of immediately trying to "sell" me something, asked which model I was interested in and then asked me if I'd ever driven one. I replied I hadn't so instead of launching into a sales pitch, he offered me a test drive so I could be sure I even liked the car before we started talking about buying or leasing and pricing. Was very impressed with how I was treated and how easy it was to shop at Silver Star!
I had a "SUPREMELY BLESSED" experience with the House of Imports. It was like non other!! Jerome Jackson and Ron both took excellent care of me. They made certain that every detail was addressed from the inception of shopping for a new car until my lovely 2018 Mercedes CLA 250 arrived in my driveway. I highly recommend the House of Imports if you are looking to be treated with the excellent service and ultimate respect you deserve.
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