My experience with Autohaus was beyond my expectations. Speciallt my sales associate, Mr. Michael Perez, was very friendly and very helpful in many ways. Mr. Perez tring to explain every little thing every possible way so I don't have any problems later on.
A dream to drive.
by Mr. B from Hopedale, MA
July 22, 2018
You cannot buy a more exciting, technologically advanced car than my S 450 4matic! (Unless you buy the more luxurious S 560!) Fun to drive, fabulous ride, super safety features, extremely comfortable for both driver and passenger, roomy, great gas mileage, outstanding styling - all Check!
Having been a decades long customer and Mercedes owner, I am compelled to write my complimentary review for Jim Major; my service consultant. This is the first time I have done this and I feel it necessary that someone recognizes the value of this Service Advisor. He is a refreshing change for the better at the Atlanta Classic Boggs road location. Previously I had experience mixed results from service advisors and Jim has put that all to rest. Outgoing, friendly, knowledgeable, thorough and excellent communication skills. He recognizes potential problems and resolves them quickly and efficiently. A breath of fresh air at the service department.....................
It’s the Pinnacle!
by TB12FAN from Bradenton, FL
March 26, 2018
There has been a continual climb up the car buying ladder. This is as good as it gets, other than sitting in the back of a Rolls while your chauffeur drives you around. The car has a stunning interior, not a false note anywhere. Beautiful dual 12 inch screens, sumptuous and perfect seats, adjustable to infinity. Quiet and relaxing, but takes off if you need it. Driver Assist is a must and a kick to play with.
Outside, all Mercedes, to show off near and far.
I just purchased a gently used Volvo XC70 from their dealership and the entire process was so easy. The staff at Smith Imports are friendly, honest, professional and very accommodating. I initially met with Paula Keltner for the test drive. She arranged for delivery of the vehicle to a mechanic of my choice for a Pre-Purchase inspection, which received a glowing report. John Adams worked up the necessary paperwork the next day and offered to purchase my existing car and further reduce the cost of the Volvo. I wasn't expecting the trade, and received what I believe was a good offer. I even had the opportunity to speak with the owner, Andy Smith, who was very friendly and concerned about my buying experience. I also want to thank Micah Harris, who was kind enough to go over all the features in the Volvo before I drove off. Smith Imports offers top quality vehicles, in excellent condition and reasonably priced. I left there confident with my purchase and knowledge that this was the best place to buy a car.
Totally unbelievable Car!!
by Tom P. from Wake Forest, N.C.
March 27, 2018
I can't believe I'm actually driving this car... This 2018 Mercedes S 450 is totally loaded except for night vision and it is worth every penny of the $112,589 MSRP!! I also had a fantastic salesman!
Bad days and misunderstandings happen to all of us but the customer service redemption of this dealership is impeccable. They have me on a happiness high. Very grateful for Jeff and Jeremy. Odometer Fraud. Patrick Titshaw tried to commit odometer fraud with my 2015 Smart Car Passion Coupe to evade honoring the four year 50,000 warranty.
I needed some parts replaced on my 2015 ML3. Service was excellent. Got a loaner car even though service was done in a satisfactory time. They serve you a 2 course breakfast and lunch everyday while you wait. No dealership does that. Employees are always courteous and anxious to please you. I would go no where else. You can get your car washed every day! I live a bit far from Orlando so I only use my VIP benefits three times a year. Free ride to the airport and you can leave your car parked at the dealership for the duration of your trip. Facility looks like a resort. What more could you ask for?
Jaleel Khan is the best. Setvice is perfect!! The service department is excellent and the product, the tires are great. The staff is professional , the waiting area is beautiful, as is the cafe . All is a great experience. I would definitely return to this dealership because of the professional received received through Jaleel. When I???m ready for another Mercedes I will definitely return to this dealership and continue to work with Jaleel. He is a most valued employee. I have always been satisfied ,as well , with the service department.
The Most lovely and comforts car.
by 5hon from Huntington Beach CA
December 13, 2018
This lovely car has all functions I need. It is so comfortable, I really enjoyed the hot or warm massages and feel safe to drive with the driver assistance.
We recently bought our 5th car from Texas Cars Direct and the reason that we keep coming back is the service! This place absolutely redefines the "used car" buying experience. Pete and his group of salesmen are top notch. Our most recent deal was handled by Kyle who treated us like we were was his only customers, even though I know they do a lot of business there and he most certainly did have many other customers. In the case of our most recent purchase, we reserved a car that was "coming soon" and the arrival and make-ready process to just a bit, but Kyle was on top of things and kept us apprised of the process. The indoor lot is amazing and just plain fun to visit. You never feel any sales pressure (at all) and the cars (typically ranging from almost new to 3 or 4 years old) ALL look pristine. . .like a new car lot, reflecting their high standards. Once you decide on a car, there are no shenanigans and it has been our experience that they can have you out the door and on your way to dinner in about an hour. We've had great luck with all of our cars from TCD and cannot recommend them highly enough. We will most certainly be back for our next purchase!
Tom our sales person was terrific. Mark in the finance department was equally efficient and a pleasure to work with. The car delivered was magnificent. Definitely going to work with them again.
undoubtedly the finest car I've ever owned
by Jack from Hicksville New York
May 13, 2018
My last 5 cars have been high end vehicles. 4 Lexus LS class and 1-BMW 640 I X convertible. I still have and love the BMW.
I have discovered there is no comparison between the Lexus and the Mercedes Benz. The Benz out classed the Lexus in every way, and it's very different from the BMW.
This is my first Mercedes Benz and I think I waited for the right time to buy. My S 560 is an unbelievable automobile. The comfort in the ride is definitely comparable to the Rolls Royce I rode in many times. That same smooth ride over bumps and potholes.
The performance is unbelievably fast for a big car.
The interior is in a class of it's own. The seats are ultra comfortable. We purchased many options so we have the messaging seats and that package does so much more. Soothing sound and aromas. Great on a long trip. The leather is top shelf and the wood trim is absolutely beautiful. Even the steering wheel is super comfortable.
Then we have one of my favorite and helpful options. Our car actually drives itself. Allow me to qualify that statement: If I decide I want to take a break from steering my car and lets say, take a drink of my beverage or rest my hands I simply use the cruise control option and throw another switch and the display, in my "Heads-up" windshield, will indicate my vehicle is in self drive mode.
The first time I tried using that option I must admit I was a tad apprehensive. I was on a straight and level highway doing about fifty five MPH. I didn't know what to expect so my hands were ready to go into action if necessary.
My car just cruised along at 55 MPH and the steering wheel moved slightly when necessary to stay in lane. ..Wow this is great. There came a time when I could see a wide turn down the road. I'm talking a ninety degree wide turn. I didn't slow down, the traffic was light, so lets see what happens. The first test.
My car just cruised into the turn and maintained proper distance within the lines. This is unbelievable. Of course there is a built in fail safe safety devise that required the driver to move the steering wheel about every 45 seconds. If you don't move/touch the wheel, as I didn't because I didn't know I needed to, the car slows and the alarm goes off. Now I know.
One more nice extra with that option; you set the distance you want to allow between you and the car in front before your car automatically slows to maintain that predetermined distance. The bottom line is all you need do is set the controls and be alert while you eat your sandwich and drink your coffee. .
Now for the down side: My wife and I are senior citizens and we are having difficulty getting accustomed to the very high-tech controls. We have visited the dealer several times so far and the good news is the people in charge of teaching that system are very patient. We are getting there and as we learn we find more remarkable options that came with our car.
I could spend another hour writing about my Mercedes Benz but might I suggest if you are interested in buying one simply take a test drive. You decide for yourself.
Outstanding service. Martin Hristov, Sales Rep was outstanding. Very helpful, and very knowledgeable. I tried a few cars before selecting the GLE 400 and I was very satisfied with the service. The Sales Manager was also very helpful and helped make the process go smoothly. This was not my first time buying a vehicle at Mercedes Greenway, and I hope to continue to buy there again in the future.
2018 S 450, outstanding style & performance
by J Mills from Las Veags, NV
November 19, 2017
The S450 is balanced perfectly and not at all under-powered, which was an initial concern I had for V6 in such a big car. Wow, was I impressed with its performance during the test drive. Not sluggish, not lumbering but very responsive. Mercedes has finally successfully married a V6 to its flagship. And of course, the styling of the S Class is second to none, both outside and inside. Go pick one up for yourself today, you will love it!!!
Called Mbrace from the car, luckily the battery died in my garage. After 71k miles and 4 1/2 years it was expected. Mbrace sent out Ben within 5 minutes from M-B Greenway with a new battery, and we were ready to roll within 30 minutes. Cannot get any better than that. We than the Lord it did not happen 24 hours later for we would have been on the road and on TG day.
It is third time my family returning to this dealership to buy a car . I feel like I’m coming home ! Everybody is smiling greetings you , everybody is helpful and high professional. Start from service department-David, front desk all girls very polite and Thelpful yet beautiful, and the most important - financial department-Jeff!!! He will do a miracle for you!!! Never was so pleasant to buy a fancy car !!! Thank you . TT
Very nice and beautiful car
by Yuro777 from North Hollywood, CALIFORNIA
December 12, 2017
I like the car , it’s very comfortable, smooth, it has all the luxury you need . Drives very nice and very very good and safe handling
Overall customer experience was great. The cars are priced well. Finance manager was very informative and well versed on the products.
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