Great dealership and employees. Andy Mrasz was a total pleasure to deal with for my annual Mercedes service. He was not only extremely polite from the beginning when I rescheduled my appointment but was extremely helpful, knowledgeable and courteous to the end. My experience with Crown Mercedes has been nothing but top notch from the purchase of our car from Larry Chapman the salesman to Andy our service advisor. Way to go Crown for having such great people!! Due to them you have certainly earned our business in the future. Keep up the great relationships with your customers.
Mr. Phillip, the best salesman ever- Domonique Merricks
by Merricksfamily from DealerRater.com
December 0, 2018
Hands down, this was the ABSOLUTE BEST experience I have ever had purchasing a vehicle. Phillip was an excellent salesman. When we initially arrived, my family and I walked the lot looking at vehicles. While everyone else just looked and walked past us Phillip actually had the decent courtesy to ask if we needed assistance. He took the time to educate us on the vehicle we had our minds set on. Providing us with very interesting facts, Phillip made our decision to purchase the vehicle that much easier. We???re proud to say that we are new owners of a 2019 Mercedes GLC 300. Thanks to the best salesman in the world, Mr. Phillip Boone!
Jaleel Khan is the best. Setvice is perfect!! The service department is excellent and the product, the tires are great. The staff is professional , the waiting area is beautiful, as is the cafe . All is a great experience. I would definitely return to this dealership because of the professional received received through Jaleel. When I???m ready for another Mercedes I will definitely return to this dealership and continue to work with Jaleel. He is a most valued employee. I have always been satisfied ,as well , with the service department.
Working with Mr. Phillip Boone has been a wonderful experience. Having him help me choose my 2nd Mercedes was fun, challenging and rewarding.. His patience, like that of Jobes, was amazing! Thank you Mr. Boone, Wes, Jessica and Willie for all of your help!
Professional, knowledgeable, goes beyond the call of her. Duty, explains what is needed for your car,and meet my needs about the car. I am happy with the wait timing for my car.The decor is beautiful.Very friendly atmosphere. It is nice to see the technician working on your car through the looking glass.
I stopped in Crown Mercedes with no appointment to discuss a battery malfunction light with my service advisor Charles Apple. He quoted me a price and time frame to be completed both of which were incredibly reasonable. The car was finished in 20 minutes and for $75 less than quoted, this never happens...lol. Anyway I very much enjoy being a customer of Crown Mercedes benz and Charles Apple is a great service writer. Thanks again to the team at Crown Eurocars!
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