Doug made our car buying experience the best ever! He provided great customer service that meet our car buying needs. His attention to detail and professional service minimized a lengthy process we have experienced in the past through other car dealerships.
Greetings, I went car shopping at Park Place in Arlington last Saturday to look for a new vehicle. My husband and I were greeted by Mr. Felton Jones, who made us feel comfortable at the showroom and he showed us around and guided us through the available cars there. Showed our kids to their awesome playroom, which made our decision process a bit easier. I must say that this was my best car shopping experience ever. Mr. Jones was very informative, and he was answering every question of ours patiently. Also, not to mention there was an HBCU connection between both our schools Grambling/Southern???Lol, but nowadays it commonly seen that car salesmen just don???t do enough good job and their only objective is to get money out of your wallet. But, a salesman like Felton delivers an incredible service and gives a very pleasant experience. We will be coming to your showroom for the years ahead. Regards, Goree Wild bunch GramFam
I never write reviews or take surveys, with that being said I felt compelled after my experience at Parkplace Motors. My sales representative Jacob Eisenberg was very knowledgeable with the inventory at Parkplace, he was very patient with me and my wife pulling up several cars for us to look over. He answered all of our questions which was very helpful for us to zero in on the car we purchased. Jacob and the staff at Parkplace made our experience purchasing a vehicle absolute best we ever had. Thank you Jacob!
Charles (and Grant) made this experience the best. Smooth, easy, able to make the deal I needed. Did not try to sell me something I did not need and gave me pros and cons fo the vehicle I chose, very refreshing. The cons were very few and the pros far outweighed them. I recommend you ask for Charles and you will not regret it.
Great service by Rudy Ibarra and his Director Walter Reed, they are very honest and transparent. Rudy find me the best match car within my price range. I have been buying and leasing car for last 30 years, one of the best service I got at this location. Will recommend to everyone. Thank you for a great experience.
Emmanuel went out of his way to make the buying experience phenomenal. Would recommend him to anyone in the market for a Mercedes! This vehicle is not only our favorite we have ever owned but the path to purchase was literally perfect. Not only was Emmanuel a pleasure to negotiate with, he also drove the vehicle over three hours to deliver it to me; bow and all to surprise my wife! Thank you, sir!
I'm usually nervous at car dealerships. Emmanuel made me feel relaxed, comfortable and stress free. We sat and had small chat over some beverages before any paperwork. Even throughout the paperwork, we laughed and joked as we found many things to connect on. Thank you for a great experience.
It was great working with Emmanuel. He???s very knowledgeable and always there to help. He was able to get me what I wanted and I felt very comfortable after our sale. He provides excellent customer service. The one thing I hate about car shopping is the Salespaerson you get. Everyone knows they can be very pushy and too aggressive. The case here was very different! Emmanuel knows how to cater to his clientele and that???s very important when you???re in sales. Thank you Emmanuel for getting me exactly what I wanted!
We did everything online, with a trade in, and it was very easy. Emanuel brought over the car (2 hours away) and explained its features. Very pleasant to work with and we???d do that again. Thanks Emanuel and Park Place Ft Worth.
They treat you like royalty! Awesome place!! We recommend David Ward hands down!! He is very accommodating, very knowledgeable, and extremely personable. We told him what we were looking for and found the exact vehicle!!
The service department is excellent. I'm very impressed with Mo, service advisor who took care of every need when my panamera was in the shop and extremely blessed that when I asked for a recommendation on someone is sales he referred Alycia. Her knowledge, enthusiasm and passion for what she does is top notch. I will definitely recommend both Mo and Alycia for anyone looking to purchase a porsche or for maintenance of their vehicle.
I was ready to purchase a new car and wasn???t sure what car I wanted. I had a Ford so I started at Ford and after 2 visits decided not to go back. Then I went to BMW and decided immediately not to return. Both do to lack of interest in my business. I also had appointments at both dealerships when I went in. Disappointed I decided since I was out looking I would stop in the Mercedes dealership. No appointment just looking and then Angelos greeted me kindly and showed a sincere interest in helping me find a new car. I wanted to get out of my large SUV and into a smaller sportier car since I???m an empty nester. He took time listening to my needs and was diligent in making the transaction happen. I???m very happy with my purchase and the experience. Customer for life!!!!
I have purchased 2 Mercedes from this dealership and had a previous Mercedes serviced at the Dallas location. Ramzi sold me both of my vehicles. He made my purchasing experience seamless. He walked me throughout the process and was very thorough with making sure I understood everything. He never made me feel pressured and allowed me to make sure I got what I wanted. Ramzi will always be my go to guy!
I have been leasing Mercedes with Park Place for many years now and have a great experience with every new car. My regular salesperson recently left Park Place so I had to work with someone new, Kevin Henochowicz. It was a smooth transition! Highly recommend Kevin.
Excellent advice and product knowledge Jay???s input on warranties and cost benefits were helpful. Appreciate his assistance syncing and explaining the car???s electronics
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