Great service by Rudy Ibarra and his Director Walter Reed, they are very honest and transparent. Rudy find me the best match car within my price range. I have been buying and leasing car for last 30 years, one of the best service I got at this location. Will recommend to everyone. Thank you for a great experience.
Emmanuel went out of his way to make the buying experience phenomenal. Would recommend him to anyone in the market for a Mercedes! This vehicle is not only our favorite we have ever owned but the path to purchase was literally perfect. Not only was Emmanuel a pleasure to negotiate with, he also drove the vehicle over three hours to deliver it to me; bow and all to surprise my wife! Thank you, sir!
I'm usually nervous at car dealerships. Emmanuel made me feel relaxed, comfortable and stress free. We sat and had small chat over some beverages before any paperwork. Even throughout the paperwork, we laughed and joked as we found many things to connect on. Thank you for a great experience.
It was great working with Emmanuel. He???s very knowledgeable and always there to help. He was able to get me what I wanted and I felt very comfortable after our sale. He provides excellent customer service. The one thing I hate about car shopping is the Salespaerson you get. Everyone knows they can be very pushy and too aggressive. The case here was very different! Emmanuel knows how to cater to his clientele and that???s very important when you???re in sales. Thank you Emmanuel for getting me exactly what I wanted!
We did everything online, with a trade in, and it was very easy. Emanuel brought over the car (2 hours away) and explained its features. Very pleasant to work with and we???d do that again. Thanks Emanuel and Park Place Ft Worth.
Nick Carimi, took amazing care of us. Really went above and beyond. His focus was strictly on our happiness. He listened very carefully and didn???t bother showing us cars we didn???t want, but guided us to the car that was right for us and exactly what we needed. When it was all said and done, he ended up saving money. He feels like part of the family and I refer anyone and everyone to him regardless of what make or model car. He takes ownership of his business and service and his overall service is something everyone should experience.
Ray was a awesome salesman he was very thorough and patient. He was able to answer any questions and concerns we may have had which made the process very smooth. I would say he went over and beyond the call of excellence. Thanks Ray!
Emmanuel was very kind and patient throughout the whole process. Did not feel like I was being rushed what so ever. Would recommend him to others interested in buying a new car. Finance dept. was also helpful as well. This location overall is great.
He provided excellent customer services. I went there to look at a used Porsche and he talked me into buying a new E400. He is very patient, active listener and cares for customer needs. My overall experience was excellent and I am happy with my car In the future if I or anyone I know needs a car I will recommend Emanuel Thank you for hiring such great people that goes above and beyond to provide great customer service
Doug made our car buying experience the best ever! He provided great customer service that meet our car buying needs. His attention to detail and professional service minimized a lengthy process we have experienced in the past through other car dealerships.
Greetings, I went car shopping at Park Place in Arlington last Saturday to look for a new vehicle. My husband and I were greeted by Mr. Felton Jones, who made us feel comfortable at the showroom and he showed us around and guided us through the available cars there. Showed our kids to their awesome playroom, which made our decision process a bit easier. I must say that this was my best car shopping experience ever. Mr. Jones was very informative, and he was answering every question of ours patiently. Also, not to mention there was an HBCU connection between both our schools Grambling/Southern???Lol, but nowadays it commonly seen that car salesmen just don???t do enough good job and their only objective is to get money out of your wallet. But, a salesman like Felton delivers an incredible service and gives a very pleasant experience. We will be coming to your showroom for the years ahead. Regards, Goree Wild bunch GramFam
My 2 year hunt to replace my 2004 Infiniti finally ended with the help of Ken. It was a good experience - Ken was patient with my questions and indecisiveness. I never felt pressured - and financing was easier than expected. No hand off to a loan guy. Thanks Ken.
I never write reviews or take surveys, with that being said I felt compelled after my experience at Parkplace Motors. My sales representative Jacob Eisenberg was very knowledgeable with the inventory at Parkplace, he was very patient with me and my wife pulling up several cars for us to look over. He answered all of our questions which was very helpful for us to zero in on the car we purchased. Jacob and the staff at Parkplace made our experience purchasing a vehicle absolute best we ever had. Thank you Jacob!
Charles (and Grant) made this experience the best. Smooth, easy, able to make the deal I needed. Did not try to sell me something I did not need and gave me pros and cons fo the vehicle I chose, very refreshing. The cons were very few and the pros far outweighed them. I recommend you ask for Charles and you will not regret it.
I would like to start by Thanking Jacob Eisenberg for his transparency, effectiveness, and great customer service skills. From the moment I contacted the dealership to the moment I drove home my experience was extremately pleasent. After looking for a Pre own AUDI Q7 for weeks, I came across the right car at Park Place Motor Car Mercedes in Texas over 1100 miles away from my home town Orlando! I have to say that the level of transparency and sincerity as well as the effectiveness from Jacob encouraged me to fly in and do business with this dealership. From the moment that Jacob picked me up from the Airport, to the moment I drive home he was concerned about my satisfaction with the car, He went out of his way to ensure that the car was properly serviced, professionally detailed and ready to be delivered! I would like to thank the rest of his team who did all the work behind the scenes, from his sales managers, finance director and his service crew who stood behind their motive to make sure I had an excellent buying experience! Thanks Jacob!
I traveled to Dallas out-of-state to inspect and buy a pre-owned Audi which I saw on their Car Gurus website. My contact was Bobby Howard who was very knowledgeable about the car, and who went over and beyond to take extra photos and videos to further enhance my perception of the vehicle. Bobby kept in contact with me and also met me at the airport. The preparation of the car was excellent - it had been put through the dealership internal detailer and was perfect. Overall, a great buying experience.
We had been repeat customers for a "Brand X" alternative to Mercedes Benz for years, but decided we would look at Mercedes as a way to develop a valid alternative. In part, this was just to help us determine fair value before going with another Brand X purchase. However, the Salesman (Malcolm Hodge) and the rest of the staff convinced us that a new Mercedes offered not only an excellent luxury vehicle, but the best overall value as well. We are very pleased with our choice, and very impressed with Park Place and their commitment to providing customer value.
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