Today, I took delivery of my new 2018 Mercedes. From the beginning till today, Doug DiTullio maintained the professionalism and courtesy throughout the entire process. He was prompt to answer all of my questions throughout the process and ensured that I was comfortable with all of my new vehicles operations before departing. I am extactic about new vehicle and even appreciate the bouquet of flowers. Nice touch. Thank you all.
When I found I car was disabled the service folks diagnosed the problem over the phone, on a Saturday no less!!! Very helpful and they come to my house for free with a new battery and changed it out for free (not the battery but the labor was free). 'VE R Y IMPRESSED !!! Thank You Cleve!
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