A Terrific Dealer/Manager and dealership experience
by Mymax from DealerRater.com
December 3, 2018
Peter Lehman was honest, professional, prompt and a pleasure to deal with . We bought a luxury vehicle from him and being miles away, he was still able to make us feel completely comfortable with the purchase of this very special vehicle . I???ve had many cars over my long life but this was the most pleasant and easy transaction . Do not hesitate to use Peter of this dealership . Edvin, the finance person is also excellent !
The customer service was polite and sociable. I was able to test drive and look over the vehicle with no hassling. Sales staff was quite helpful over the phone, through email, and in person. The vehicle was as advertised and was purchased with no drama.
Happy Customer! Recent purchase of a 2018 Ferrari 488 GTB. Purchased the car online from Houston, Texas. Dealt exclusively with the owner Lance Yudkin. He guided me from start to finish and delivered the car as promised. I almost purchased a brand new 488 GTB from Ferrari of Houston, but then came across the pre-owned model at LuxSport with only a few hundred miles on it. I saved a great deal of money off the price of a new one, and LuxSport handled all of the logistics and helped arranged the financing. I have to save this Dealer has earned my trust and my business. I am a loyal Texas Businessman and I look forward to purchasing more vehicles in the future from the team at LuxSport!
We were looking at 3 brands and chose Mercedes for so many reasons related to the vehicle itself. Now, when you add a wonderful salesman, you???re light years ahead of the game. Thanks to Valentine and the entire staff at Mercedes Benz of Smithtown for a great experience from our first visit to delivery!
Great Experience working with Manny Rodriguez on a GLA 250
by GeosDC from DealerRater.com
December 1, 2018
When I got tired of the antics of the DC Metro area dealers, I decided to check out of area dealerships. In researching, I came across Helms Brothers in Bayside, New York. Through a referral, I reached out to an outstanding salesperson, Manny Rodriguez. He knows about every vehicle he sells, very professional, attentive and leaves no questions unanswered. It was a pleasure to have worked with Manny in regards to my GLA 250 lease. He is a valuable asset to Helms Brothers. He went way above and beyond to find me the perfect vehicle on my timeline and price range. Hard to believe that a dealer has awesome deals in NYC, but it's true and worth every mile to drive a little to save a lot!!! I will definitely consider Helms Brothers for future automotive needs. Thanks again! George, Washington, DC
Helmsbros dealership is always willing to go the extra mile to get what you want. Suzanne Cochran and her team of sales professionals know how to work a deal and they are all wonderful to work with Regards Peter C.
Jason was super helpful and arranged a lot for us. This is the first car I am having, everything turned out perfect. I didn't have to worry much, Jason prepared everything and sort out everything for us. All I had to do is knowing what I want, and sign the paper in the end.
Absolute excellent service and attention from both Michael and Shawn could not ask for more professional service all questions were answered all issue taken care of this is 2nd auto I lease from this dealership and would highly recommend to anyone to deal with both Michael and Shawn
I have been debating buying a new (used) car for a while. Searched the Mercedes CPO website regularly. When I saw that Greenwich had an ML with every feature my wife and I wanted I still procrastinated. I waited till this past Friday afternoon to call Greenwich Mercedes. Receptionist put me in touch with Tim H. and an hour later I had agreed to buy the car and pick it up the next day. Now, I told Tim that I was coming from Jersey so I wanted to be sure the paperwork and car would be ready so we can just take it home that same day. True to his word, Tim ensured that Finance had all the papers ready to sign and that the car was fully detailed. We drove up Saturday around noon and were home before dinnertime with a new ML350.
I never thought that I could afford a mercedes, but my fiance talked me into going to this dealership which he has been a customer of since 2014! He introduced me to Claudio Cirillo, who along with his team took the hassle and the stress out of the entire shopping and leasing process. I told them that the lease with my Toyota Scion was due to expire in two weeks, and Claudio was able to find me a mercedes within two days of that! They even took my old leased toyota and returned it for me so i did not have to do it myself. Claudio and his team made it so that when I came into the dealership, all i had to do was just sign some papers and that's it. They had everything waiting for me already. Then Freddy was nice enough to register me for the mBrace account and activate it on the spot, as well as show me the ins and outs of my new car. I could not be happier, nor could i recommend this dealership enough!!!! The customer service of Claudio and his team, and how accommodating the entire dealership was, will have my ever lasting loyalty. Thank you so much Claudio and everybody at Mercedes Benz of Greenwich, I look forward to many years together!!!
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