I spoke with Ed about the issue with the CV Joint on my 07 S550 and how I felt about how it was handled. He assured me the whole thing was a misunderstanding and was willing to meet me half way on the repair and to make it more convenient for me I could use my mechanic to do the job.
I want to thank Frank, Ed and Bianco Auto Sales for stepping up and paying half for the repair.
Car is running beautiful !
Thanks Frank and Ed...
I have been debating buying a new (used) car for a while. Searched the Mercedes CPO website regularly. When I saw that Greenwich had an ML with every feature my wife and I wanted I still procrastinated. I waited till this past Friday afternoon to call Greenwich Mercedes. Receptionist put me in touch with Tim H. and an hour later I had agreed to buy the car and pick it up the next day. Now, I told Tim that I was coming from Jersey so I wanted to be sure the paperwork and car would be ready so we can just take it home that same day. True to his word, Tim ensured that Finance had all the papers ready to sign and that the car was fully detailed. We drove up Saturday around noon and were home before dinnertime with a new ML350.
I never thought that I could afford a mercedes, but my fiance talked me into going to this dealership which he has been a customer of since 2014! He introduced me to Claudio Cirillo, who along with his team took the hassle and the stress out of the entire shopping and leasing process. I told them that the lease with my Toyota Scion was due to expire in two weeks, and Claudio was able to find me a mercedes within two days of that! They even took my old leased toyota and returned it for me so i did not have to do it myself. Claudio and his team made it so that when I came into the dealership, all i had to do was just sign some papers and that's it. They had everything waiting for me already. Then Freddy was nice enough to register me for the mBrace account and activate it on the spot, as well as show me the ins and outs of my new car. I could not be happier, nor could i recommend this dealership enough!!!! The customer service of Claudio and his team, and how accommodating the entire dealership was, will have my ever lasting loyalty. Thank you so much Claudio and everybody at Mercedes Benz of Greenwich, I look forward to many years together!!!
I purchased a pre-owned Honda Odyssey from Greenwich MB in Nov 2017; a great car in great condition with low miles at a great price. I experienced truly Exceptional Customer Service with Willie Williams. He went out of his way, and out of normal business hours, to pick me up at the train station when my previous car had trouble.
Willie made the transaction process very smooth, very transparent, and had everything I needed ready even before I asked for it. I paid a fee for them to do 2 title transfers & to get my car registered in NJ. That was done in a timely fashion And they returned $500 unused from the transfers! I didn’t expect to see any of that money again…. Shows me honesty and integrity as well as flawless ease of good service.
Thanks Willie, Anthony, and MB of Greenwich, it was a pleasure doing business with you!!
Purchasing a car is usually a stressful proposition. Caludio Cirillo and Hoss were the ultimate professionals. The process was smooth and I was in and out in no time. I now know where I will purchasing all of my future Mercedes Benz. I will also be recommending it to others as well.
Great experience to deal. Definetely to share it among my friends. The distant dealership provide much greater deals and some nagotiation flaxabilities. Me & my wife fully satisfied driving a used car which is so spacious for traveling.Thanks to all.
Christopher Bartolini was aggressively knowledgeable in his craft, patient, kind and made me feel comfortable in making my choice. He did what it took to get me in the vehicle I wanted using the budget I gave. He made the deal happen to both our satisfaction.
I’ve been dealing with Mercedes Benz of Nanuet for the last 5 years. This is the top place to go when buying a Mercedes Benz. From the sales department to the service department. They all make you feel right at home. Rene Garcia and James Fede truly made me feel like family. They answered all my questions and were there for me every step of the way.
Jose Ramos the best sales rep in the world. Both the entire team at Benz of Fairfield went out of their way, above and beyond to get me into my dream car. No gimmicks, honest and up front salesmanship. I have no words to thank them all for their hard work. They made sure I got exactly what I wanted. Thanks a mil, I really appreciate all that you did.
After leasing cars from another dealers and brands I decide to try MB didn't really thought I could afford a MB but John Valentino made it happen, couldn't be any better, his attentions, excellent customer services, and extraordinary professionalism. Thank you John my family and I really appreciated your hard work.
Truly a professional and personal experience. Was blown away by amount of insight into search for used vehicle. Can't thank them enough for all dealing from search, to purchase to routine maintenance. Highly recommended and will be repeat customer
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