John Niejadlik, my Service Advisor, was very professional. He perused my vehicle's maintenance record and discussed the service required at the time. My vehicle was ready in the time he specified which I appreciated.
Excellent automobile and a joy to drive
by Clark Booth from Newport Beach, Ca.
November 25, 2018
Excellent automobile as stated about and bes of all my spouse loves it, is also the reason that i purchased the car after the lease expired.
The service was great. The MB Representative was good and curteous. Time of wait was minimal.
i love the ride
by GARY from Clovis
August 21, 2018
purchased a new 2015 s550 Sport with a lot of options and under 18 miles. I'm a big guy, 6.1 and big-boned, with two younger children . There is still some room behind me with the seat backed up all of the way. The features and smart key are a nice touch. I am used to a V-6 ml 350 vehicle, so it has taken some time getting pumup speed time this one exlent feel like 747 run runway wow
We got our new GLC from Ray Catena recently and were very happy with the overall experience. From setting up time for the test drive to the actual decision, the service was professional, friendly and very customized. We worked with Lenny, who was brilliant. Very knowledgeable and responsive, and not at all intrusive like so many other car salespeople. 5 stars from us!
Well Built & comfortable (a Sports Car for Adults)
by Mr Bill from Charleston, SC
December 20, 2018
We own a Caddy and a Lexus but this SL400 Mercedes is by far the nicest vehicle we have ever owned. The options and technology is 1st class and the car looks fantastic. Its a $92K car so it should, right?
The service Rep and the Service itself was excellent.
It's All About Comfort
by RVG from LA, CA
October 21, 2018
If you're looking for comfort, this is it! The adaptive cruise control and lane assistance is great for long drives. My only complaint is the price but I guess this is the price for great comfort and safety.
Great service and an efficient process. Drop off in morning, loaner car, they follow up first on repairs needed and suggestions, call when car is ready, drop off loaner and back on the road.
My second S550
by bandguy54 from Orleans, IN
December 24, 2018
I LOVE this car. I had a 2013 which was an excellent car. In fact there were a few things that I actually preferred on the 2013, but this car is beautiful. The design of both the exterior and interior make it seem larger than my 2013, although the overall dimension are basically the same. The one thing that really disappoints me, is that you would think a $114,000 car would have 12v access points for cell phone chargers, etc. There is one, the cigarette lighter one, which isn't accessible without opening the ashtray and then it hangs over where the cupholders are. There is a 115v outlet in the rear that you can use a home charger in but no 12v points in the back at all. The reason only gave it 3 stars for value for the money is that there is steep depreciation on these cars, and there is limited demand for used ones once they are out of warranty, because repairs are ridiculously expensive. That being said, I'm still glad I bought the car and it certainly is a head turner. Mine is black with black interior and it is gorgeous. The 2013 I had had the sport package and still had chrome down the side. The 2016 with the sport package doesn't have any side chrome, so I opted to go without the sport package this time just because I think the chrome makes the car look classier. I'm looking forward to lots of very comfortable miles in this car.
Diagnostic time was a little long but the repair was complete and exceptionsl. I would have liked them to reset service reminder, did it myself.
Greatest ride ever
by Benz Fan from Oxnard
November 11, 2018
I have quite a few Mercedes Benzes but this is my 1st S class, and there is a reason why this is the flagship and top of the line. The comfort and stability make you feel very safe. I really have fun driving this car and it really commands the respect from the motorist on the road. I regret having to wait 3 years to buy one, but now that I have it I will try to keep this one forever! Excellent work Mercedes Benz Engineers, and more power to all of you.
Customer service could only be described as EXTRAORDINARY!
by Car from DealerRater.com
December 3, 2018
Mr. Raj Murjani personally provided EXTRAORDINARY customer service. His time and effort spent discussing my specific request was a EXCELLENT customer service experience for me. THANK YOU Mr. Murjani!
Great ride. I love this car.
by Melsxt from Conyers, GA
October 9, 2018
This car has everything I need and more. The ride is very smooth and the Nappa leather seats are the best. Everything you need is at your fingertips. I wish the gas mileage was better. You can’t go wrong with this car.
Barry was patient, persistent and excellent in explaining the features of the car as well as answer the queries regarding payment. He was flexible in working through the financial details and provide a good pricing for the car
What every car wishes to be
by hulk dan from brighton michigan
September 19, 2018
More engineering than any car should ever need,but it comes together so very well.Its fast,it comfortable, it an eye grabber and it is so sexy it should be a sin.
This is our third vehicle leased through Ray Catena dealership. We first met Allyson Gutman when we started our search for a new SUV. She was, and continues to be, extremely knowledgeable, accommodating, personable and even laughs at my husband's jokes! Overall, a pleasure to deal with and completely trustworthy. We'll be back again. Thanks, Allyson
by Philosoph from Riverside, California
April 4, 2018
If you are looking for smooth and quiet, this is not your car. It is fast and handles well and is incredibly posh inside, but the engine, transmission, and road noise are quite obtrusive, and the ride can be quite jarring in certain common circumstances. My previous BMW 760, while not ghostly silent had a much quieter cabin: far less road noise and somewhat less engine noise and vibration. And unless the light is just right for the camera, the magic body control is completely blind to speed bumps. Not only was my BMW less troubled by them, so is my forty eight year old Ford station wagon. This has been a very expensive disappointment.
My experience at Mercedes Benz of Rockville Center exceeded my expectations. My salesperson, Jerone Sealy was exceptional, he was friendly , professional and displayed a very calm demeanor in his approach to selling. I never felt pressured. Jerone explained in detail every question I had regarding the vehicle. He was very knowledgeable and provided excellent customer service from the beginning to the end of the sale. If I had to rate him from 1 - 10 he deserves an 11. Jerone Sealy thank you so much. I love my GLE 43 Coupe just as you said I would. You are a top notch salesperson!
Christopher Bartolini was aggressively knowledgeable in his craft, patient, kind and made me feel comfortable in making my choice. He did what it took to get me in the vehicle I wanted using the budget I gave. He made the deal happen to both our satisfaction.
Best riding and quickest car I have owned
by TWH from Washington, DC
November 28, 2018
Excellent car if one can afford it got this 2016 as a CPO under warranty for 53 months unlimited mileage. Odd color combo black exterior black carpet, tan seats. One of the best looking ones I saw. My recommendation if at all possible buy one as a CPO, repair bills on these cars are expensive.
I’ve been dealing with Mercedes Benz of Nanuet for the last 5 years. This is the top place to go when buying a Mercedes Benz. From the sales department to the service department. They all make you feel right at home. Rene Garcia and James Fede truly made me feel like family. They answered all my questions and were there for me every step of the way.
by Lee from St Petersburg, FL
July 25, 2018
True luxury, classy, and sophisticated. I love this car! It is a little expensive to maintain, but worth it! I wanted a white one but my car had the perfect light gray interior. ?
My first purchase in 2012 was wonderful experience with Tim Welsh. As the years have gone by , I have also dealt with Ed and Griffin in Sprinter Sales, all of the sales personnel making car / van buying a very easy process. John and Michael in service have been keeping the " fleet " running perfectly, Finance department easy to deal with, and of course Richard who knows everything about the MB lineup and never far away to help navigate the MB command system.
did not think S class could get better but it did
by hpas from bayville nj
January 7, 2019
having been fortunate enough to get a 2012 S class new, and again a 2016 S550, i can say the W222 does not disappoint in any fashion.
the interior updates are very nice and functional, the exterior looks also a good improvement.
The 2016 S has the optional Magic Body control option and the Burmester 3d radio, of which i found the Magic Body control to be the secret in the ride of the S600 series.
neither option will not be missed in a future car for me.
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