The customer service was excellent. I came in for a car wash wish was completed with a good shine. I have taken my car to regular car washes and my car did not end up with a luxury shine like I received at Mercedes Benz.
I had the most wonderful car buying experience at Prime Mortorz . I am most grateful to the entire team at Prime Morrtz but a spacial thanks to Michael Gadoua for a smooth process throughout the entire deal from start to finish. As most people , buying a car out of state and online is risky. But over at Prime Mortorz, they make you feel confident you are making the right choice. They are externally knowledgeable about their inventory, I was overwhelm with joy when i first my vehicle i selected , everything looked exactly what was described on the vehicle. The paper work was already ready when i arrived for the vehicle. I can keep going . This team make car buying look easy. I would definitely recommend this car dealership to my friends and family.
I went in on a Saturday and I am big college football fan so Nick Burns set me up right in front of one of the big screen TVs. It was towards the end of the noon games and Nick Burns grabbed the remote and put on the game I requested immediately. While Nick Burns was pricing out two trucks that best matched what I was looking for, other salesman would stop by and ask how I was doing and would strike up a quick conversation about college football. I felt like not only Nick Burns was looking out for my best interest but all the other salesman would check on me to make sure I was comfortable which made for a great experience. Nick Burns brought over two trucks and we were able to get a deal done on a great F150 that I really enjoy driving. I could not have asked for a better experience, didn't miss a play of college football, and was able to get the deal and truck that I wanted. Greatly appreciate Nick Burns as he went way above and beyond to make sure I was comfortable. He was completely upfront and honest with me about what he could do and he delivered on his word. Highly recommend going to Nick Burns and I have already brought him up several times to family, friends, and co-workers that if they want to get a vehicle, they HAVE to go to Nick Burns and Suburban Ford of Ferndale! Thank you for everything Nick Burns!
Helpful friendly staff. "Magic Mike" was very helpful and informative with the many questions on our test drive. The Perfect Experience! They take care of their customers. I peppered Mike Elashkar with questions and he professionally answered each and every one of them. I would highly recommend; I am a Senior Citizen and they treated me with utmost respect! with Confidence you too will be pleased with their service and find the perfect car or truck too! jasmine took care of my paperwork effortlessly as a professional in her field. Thank you Mike Elashkar..you are simply the best at what you do.
I just wanted to test drive a Metris. I have visited this dealership previously to have my wife's SLK serviced. I had been working around the house stopped by in casual clothes, jeans and boots. It was suggested that another dealer, perhaps Novi could better serve me. I was treated as if I were a pauper wasting the salesman's time. I did in fact visit a different dealer and purchased a new Suburban. I never test drove the Metris and now will never need to.
Just purchased my first Mercedes-Benz from Shannon Thompson. So happy to have her as my sales woman! After she showed me around the dealership and met some of the department heads; I felt like family. Heck, I even met the owner! 5 Stars for MB of Bloomfield!
I have been to this dealership two times to look at cars because I am a very picky person, no I have not made a decision yet but if I do choose Mercedes I would definitely buy one from here, my salesman name was Aaron, he is such a sweet and genuine down to earth person, he took his time to answer any questions that I may have had, never once did he make me feel that he wasn't genuine and I critique people all the time when it comes to customer service because I feel that great or bad customer service goes a long way, he is definitely a great asset to Mercedes Benz of Bloomfield AND the funny part about it is that a lot of people told me not go to this dealership because their salesmen was snobbish and rude and that is SO FAR FROM THE TRUTH, I'm glad I went to find out for myself! Would I recommend this dealership to others there should be a spot for ABSOLUTELY because ABSOLUTELY, yes I will!
MB Rochester makes service easy. My wife and I both drive Mercedes Benz vehicles and we choose to go to Rochester even though another dealer is a little closer to our home. My only request is that they stock more G63 parts like bulbs and hoses, but they did explain how few G63's are sold.
I had a great experience with Erhard BMW. They were quick to contact me after my first inquiry. They provided me with all the information I needed to make a purchasing decision. They were able to accommodate an out-of-state purchase with ease. When I flew into Detroit they had a professional young man pick me up from the airport and drive me to the brand new and immaculate dealership. My experience with all of the sales staff and financing staff were courteous, professional and personal. Everything was setup and ready so that I could get on the road as quickly as possible for my trip back home. The vehicle was exactly as I expected it to be from the description and photos provided. It was one of if not the best purchasing experience(s).
I found a 2016 F-150 at this dealership here on cars.com for an incredible deal! Called them up and talked with Omar. Guy was super nice and was very upfront with the trucks history and was very impressionable. If I am ever in need of another car I’m definitely going back!
When I found this car on the web I didn’t relize at first it was 2 1/2 hours (150 miles) away... I called and talked to Enzo — asked if they deliver and was Leary on purchasing a car unseen. So he FaceTimed me showed me the car inside and out! He worked with me to get the price closer to what I was looking for..Enzo was so easy to work with! We did all the paperwork over the phone and Enzo and Julian delivered it right to our door!! What a great experience-the easiest car buying experience I’ve ever had!!!thank you Enzo & Julian for great customer service!!!
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