Outstanding service and knowledgeable team with Jerome and Ron.
My second S550
by bandguy54 from Orleans, IN
December 24, 2018
I LOVE this car. I had a 2013 which was an excellent car. In fact there were a few things that I actually preferred on the 2013, but this car is beautiful. The design of both the exterior and interior make it seem larger than my 2013, although the overall dimension are basically the same. The one thing that really disappoints me, is that you would think a $114,000 car would have 12v access points for cell phone chargers, etc. There is one, the cigarette lighter one, which isn't accessible without opening the ashtray and then it hangs over where the cupholders are. There is a 115v outlet in the rear that you can use a home charger in but no 12v points in the back at all. The reason only gave it 3 stars for value for the money is that there is steep depreciation on these cars, and there is limited demand for used ones once they are out of warranty, because repairs are ridiculously expensive. That being said, I'm still glad I bought the car and it certainly is a head turner. Mine is black with black interior and it is gorgeous. The 2013 I had had the sport package and still had chrome down the side. The 2016 with the sport package doesn't have any side chrome, so I opted to go without the sport package this time just because I think the chrome makes the car look classier. I'm looking forward to lots of very comfortable miles in this car.
The best experience I've ever had buying a car. And I found my dream car!
It's All About Comfort
by RVG from LA, CA
October 21, 2018
If you're looking for comfort, this is it! The adaptive cruise control and lane assistance is great for long drives. My only complaint is the price but I guess this is the price for great comfort and safety.
Outstanding customer service and best prices on new and used vehicles
Greatest ride ever
by Benz Fan from Oxnard
November 11, 2018
I have quite a few Mercedes Benzes but this is my 1st S class, and there is a reason why this is the flagship and top of the line. The comfort and stability make you feel very safe. I really have fun driving this car and it really commands the respect from the motorist on the road. I regret having to wait 3 years to buy one, but now that I have it I will try to keep this one forever! Excellent work Mercedes Benz Engineers, and more power to all of you.
It was my first Mercedes and I met Phil in the shop, he solved what was my concern and treat like his family. He recommended excellent cars for me and it was great experience that I could actually discuss all the specific matters. I will enjoy my drive and my family will, too. I am really thanks to Phil and his entire crew.
Most luxurious sports car
by robtr333 from Boston, Massachusetts
November 27, 2018
This is the most luxurious and well priced sports car on the market. The luxury features are the same as the Bentley GT, but much more reasonably priced.
There is a good reason this is the #1 dealer. My service experience for 11 years has been consistently outstanding. It has been on time, done right from the first time and with zero hassle. Special mention and Thanks are due to Peter Dillon for his professionalism and competence.
by James from Cleveland, OH
December 13, 2018
The coupe is gorgeous inside and out. Extremely quick and quiet engine. Interior is plush and easy to navigate. Everything I’m looking for in a car.
Been a client with FJ since 2009. After two sour car purchases with a one lemon I gave up on Mercedes. FJ sold me my first one which I still have and now I am so happy I went back for a Black CLS with amazing rims!! The experience was wonderful with Alex who was attentive, caring and went out of his way to find me the car I have been looking for during the past 6 months! Shadi in finance was exceptional and darling also. Thank you for bringing me back with a smile
Best ride I’ve ever owned
by James of the ritz from NYC
December 9, 2018
Fabulous ride, extremely comfortable and top safety features. I bought this for my wife and she loves it. Only drawback is that you hate to park it!
The process from ordering to delivery to finance was easy and hassle free. Denise Banner was so professional and knowledgeable and kept me informed all along the way. Payden Evans provided an excellent and thorough indoctrination to all of the cars featured after delivery. I completely recommend Denise if you are considering a new Mercedes.
Great ride. I love this car.
by Melsxt from Conyers, GA
October 9, 2018
This car has everything I need and more. The ride is very smooth and the Nappa leather seats are the best. Everything you need is at your fingertips. I wish the gas mileage was better. You can’t go wrong with this car.
Rob suggested I have my vehicle checked before the warranty expires. Brought the car in, arranged for a loaner, he called when the service was finished, and my car was ready and waiting when I returned. Appreciate the knowledgeable and efficient service.
My Dream Car
by Hassan Khan from Orlando, Florida
November 25, 2018
I can’t believe I own S Class Mercedes Love this Car so comfortable, stylish elegant look when you drive S Class I really appreciate to God. He is the provider.
Thanks to John Baskin and Vic Goldstein as well as Joey Gulo for a hassle free buying experience. Good price and excellent customer service, especially from John Baskin. As I was trying to determine how to configure the car, he was very helpful in his explanations and walked me through it really well. Further, when i had doubts about my color selection on my soft top, he ordered me another car, just in case i did not like my selection. Additionally, Ovi Moghimian did a great job of orienting me to the car's multiple functions. I'm sure I'll need another visit w/ Ovi after I use the car for awhile, but he said anytime help is needed, he is more than happy to help. Great experience at Fletcher Jones Motorcars. This is probably the 6th car that I've purchased from them.
Love the car but price is too high.
by David from Boca Raton
July 31, 2018
I like the vehicle; at the moment a bit too expensive. If dealer will negotiate i would be interested in purchase. i will keep looking.
Purchasing a car is seldom a pleasant process. This one was quite painless.
Fastest car I've ever owned
by fairweathergolfer from Lafayette, CO
September 29, 2018
This car is has twin turbos and is exceptionally quick anytime, anywhere. Reliability is good but have had minor things that needed fixing. Overall the car is exceptional just annoyed at having minor things break. Rides like a dream.
They did a good job fixing the problems I encountered where possible. While they weren't able to identify two problems or fix them, at least they attempted to.
The Best or Nothing
by Whitney Turner from Indianapolis
December 25, 2018
Mercedes Benz quality in their massive Flag ship sedan far exceeds our initial expectations. This truly is our favorite automobile we've ever purchased . The Best keeps getting Better ! Don't follow the crowd , let the crowd follow you , safety , ergernomics , style , & value !
Mercedes Benz , The Best or Nothing!!
It's a pleasure to do business with Rusnak-Arcadia Very professional & friendly & caring Perry goes the extra mile in explaining & helping me to feel comfortable.
Well Built & comfortable (a Sports Car for Adults)
by Mr Bill from Charleston, SC
December 20, 2018
We own a Caddy and a Lexus but this SL400 Mercedes is by far the nicest vehicle we have ever owned. The options and technology is 1st class and the car looks fantastic. Its a $92K car so it should, right?
I get all my needs taken care of fast. Very courteous and attentive I would definitely recommend this dealership. I feel very confident when I get my vehicle back, I don???t worry because everything I ask or information is given to me regarding my car. Thanks Again
Best riding and quickest car I have owned
by TWH from Washington, DC
November 28, 2018
Excellent car if one can afford it got this 2016 as a CPO under warranty for 53 months unlimited mileage. Odd color combo black exterior black carpet, tan seats. One of the best looking ones I saw. My recommendation if at all possible buy one as a CPO, repair bills on these cars are expensive.
Nael Issa was a wonderful sales person. Personable and knowledgeable. He listened and found me the car I wanted. I was referred to him by my neighbor, who also purchased a Mercedes from him. Thanks for making my first Mercedes experience a great one!
Excellent automobile and a joy to drive
by Clark Booth from Newport Beach, Ca.
November 25, 2018
Excellent automobile as stated about and bes of all my spouse loves it, is also the reason that i purchased the car after the lease expired.
I just wanted to take a quick second to give Morris a big shout out and an even BIGGER THANKS!! He made my FIRST EVER car buying experience through a dealership so wonderful! He was kind, patient and very understanding, and did his all to work with me and get me into a car that I really wanted! If ever you???re in the Riverside area at Walter???s Mercedes-Benz, Morris is your guy!!! Another big thanks to Emil for making my experience a pleasant one too, you guys were really great! (:
did not think S class could get better but it did
by hpas from bayville nj
January 7, 2019
having been fortunate enough to get a 2012 S class new, and again a 2016 S550, i can say the W222 does not disappoint in any fashion.
the interior updates are very nice and functional, the exterior looks also a good improvement.
The 2016 S has the optional Magic Body control option and the Burmester 3d radio, of which i found the Magic Body control to be the secret in the ride of the S600 series.
neither option will not be missed in a future car for me.
My first time buying a car and I must say my experience was great. Overall the whole process went smoothly. Now I have my dream car and Eliana was able to make that possible for me. She was very helpful and answered all my questions.
most relaible car
by ricco123 from cleveand,ohio
August 6, 2018
very good to drive runs great looks good great style great mileage low miles, good warranty still service is great. dealer was very good at showing the car
Everyone who helped me was great. They were nice, informative, answered all my questions, not pushy at all. Just helpful. It was probably the best car buying experience in my many years of buying cars. The whole buying and financing process was smooth and easy.
Most luxurious car I’ve ever owned.
by King David 214 from Orange County, California/ Columbia, SC
November 17, 2018
The ride is smooth with the 20 inch wheels, the interior is super comfy, comes with massage seating for the driver and passenger and limo tint for extra privacy look.
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